Friendly staff, but items are pricey as HECK! Paid about double for pods compared to online retailers. When o questioned the prices they cited a 20% tax (which they have conveniently spelled out on a sign on their counter), but even considering that tax (imposed by NS government), as well as a premium for operating a brick and mortar store, a 90% markup compared to online retailers is pretty ridiculous.
Also felt a bit misled the first time I went in there. Was pitched a new device based on pods being much cheaper than the device I was using. I was told they were $8 for a package of two. But then when they rang me through it was $8 each, so $16 for a pack of two. Didn't realize until I checked my online statement after the fact, and didn't get a receipt so not much I could do. Only went back a second time because my online order got delayed.
If you want to pay double for pods, and a premium for devices, that's your prerogative. I would prefer to support a local business and am willing to pay marginally more for the convenience of not having to wait, but I see their mark-up as downright exploitative. I don't like the feeling of being egregiously overcharged, so I will shop online at my old shop in Alberta and have supplies shipped in. Don't get hit with that 20% tax that the NS retailers are passing on directly to the customer, and not getting hit with an additional 70% markup just because...capitalism?
If you're shopping here routinely, I'm sorry, you're just lighting your money on fire. read more