I was just there and the woman with short hair and tattoos, im not sure if her name she was so rude talking down to me,almost yelling at me like she is my teacher lol the vibe I get she doesn't like male customers, all I wanted to do was send a package to a friend,im new to area. plz owner get rid of her she will hurt your business, this is a customer service industry,I like happy people read more

I will rate it zero if I can. I went to this location after work today to process a return. The guy told me that I have to come back tomorrow because I have to print my own label and put it in my own bag. I told him that I don't have a printer that's why I'm there. His response was, "we are also closing in 5 minutes" He should have offered to print the label and put it in a bag for a fee. read more

thank you Christian for the wonderful fast service he got me in and out faster then the other UPS store. He was also friendly and nice.

The WORST customer service. Try to ship a package overseas somehow they messed up. It was not able to ship it to its destination and was returned. It cost me $250. I have been waiting since September to get a refund and to even talk to a manager. Every time I go up to the store, the managers never there and I've been told that there's nobody else that I can talk to resolve my issue. read more

This UPS location is by far the best one I've EVER used! The staff is SO helpful and kind! They're happy to help you and were so pleasant! I live about 30 min from this location but will be driving here any time I need to ship anything because of the service provided. Felix and Ali in particular went above and beyond and are absolutely stars!!! read more

AVOID THIS FRANCHISEE. They never answer and have one person working in there. After 10 calls in 2 hours so i drive up to a completely empty store to find Jennifer in the back no doing anything and cant ever get a manager to help. Go to a different franchisee that wants to actually work and help read more

Staff doesn't know what they are talking about. They sell you a service and then don't stand by the delivery. I was promised that if I paid a certain my package would be delivered in a 3 days. It took over 7 days and I even paid for tracking. When I inquired why it took so long they told me once it leaves their facility that they are no longer in control of the shipping. They also had a very bad attitude when I went in looking for the answers. I would not recommend this store. If I could give them a zero rating I would. read more

We went to the store to get a document notarized. The notary was professional and explained what he was doing and what he needed from us. Other store employees served as Witnesses. We then asked if he was able to scan it and send it where it needed to go and his answer was yes, of course. We were able to get our document notarized and scanned by a courteous and professional person. I would recommend this store. read more

Three stars for the poor customer service I just received! I woulda rated it a 2 but there was one younger guy in there that assisted me and told me to have a nice day, so 3 stars it is. The other male employee eating a snack and female worker didn't even acknowledge me despite watching me walk in. So rude! What happened to greet customers even if you're busy? Anyways, I like that they're open till 7pm. And the location is convenient. That's all. read more

I love that this UPS Store has it's own corner lot. While this corner is quite busy and you have to be careful getting in and out of the UPS, it makes it easier to pull up and take care of your mailing needs quickly. I had to stop in at the beginning of December to drop off some textbook rentals that needed to be mailed back. We were there when they opened and the entire process was quick, easy and friendly. The only reason why I am docking a star is because they are missing the UPS drop off box outside that would have made this process even easier. My textbooks had prepaid shipping and I did not need to do more than drop the box off. So, it could have been done without exiting my car and in the middle of the night if they had a drop box. read more

I went to this location because it's easy to get in and out even tho it is a busy corner. This is my second visit. My first visit was mediocre. The woman who assisted me was not really friendly (sorry I didn't get names at either visit) but was helpful and professional. My second visit I was assisted by a different woman who was also helpful, knowledgeable and professional. I realized the women were not being rude; they are just quiet. Neither woman made small talk but answered every question I had. Now my second visit deserved 5 stars. I normally pack things myself and just need it shipped, but I was shipping a skateboard and could not box it correctly. The woman went above and beyond to help me and she offered more assistance than was professionally required. I will return to this location for all my shipping needs. The store is clean, and packs (no pun intended) a lot of product into a small space. The staff is knowledgeable. They have boxes, packing materials, and offer copying services. You may not get a big smile and a lot of small talk, but you will get the highest level of service. In my opinion. read more

Rude and deceiving manager. Tells you one thing charges for something than blame the customer for not understanding

I've been to this location a number of times, and they're always courteous, fast and efficient.

Ups delivered my package to another house, lost it. Then tells me it's been placed at my front door, I have a house full of people there was no package. Customer service was horrendous. read more

After being treated like crap at the Pinellas Park Library (a block away), I went to the UPS store at 77th and 49th. The customer service representative is named Michael. They took care of ALL of my copying needs. (I had to copy a sheet of business cards onto pre-perforated business card stock which I had already purchased at Office Depot.) He was HELPFUL, EXACT, HONEST and POLITE. What a contrast to the evil shrews at the Pinellas Park Library, who couldn't get off their morbidly obese butts to even offer to help. We will be back. read more

I wish I can give them 0 star. Extremely disappointed! At July 18 2016, I sent out some dry fruits with ground cost services estimated around $18 and tried to let my family could had it ASAP so I purchased $60 for 2 day air service. But it was my bad surprise...they delivered wrong address (all receiver's informations were correctly). I were waiting until due day time and call to let them knew about, they told me give them couples day to investigate there false. After 3 day, they let me knew my dry fruit putrefied and went to trash already. A month after, I went to store to talk with them again about there false, they agreed to refund my service cost only (for $60) in couples weeks later on (they kept my phone and case # to contact me for refund) but (but again) I have been received not anything from them so far... I'm busy with life so I don't mind to due, I just want to speak out there unsatisfactorily service with a brand name. read more

They were supposed to open at 9:00; it's 9:40 and they are still closed. Today isn't a holiday. I wish I could give negative stars. :(

I shipped my 35 year old, childhood dollhouse from my mom's house in Pinellas Park, to Las Vegas. I was SO nervous to do so, but left it with a family feel, friendly staff who appeared enamored by my treasure (they may have been flattering me, but it worked :-)) I had a blast, tracking its voyage across the country, and it arrived, today, in perfect condition (even the roof, with its individual, inch-wide shingles that were put on, one-by-one). I couldn't have been more tickled and grateful! Now my son is also enamored by it! (he may be flattering me, too). Thank you, UPS! From the bottom of my heart. 12 out of 10 stars for you! read more