Just before travelling back home to Manchester after spending my Easter vacation in the Catalan…read morecapital, I stumbled across Caprabo which is basically a supermarket just across the exit from -1 level of the L'illa shopping mall.
I originally came in here for a quick look around and to use the toilet. I was upset to find the toilet locked, and the staff working seemed quite rude and ignorant, despite knowing I was waiting, they carried on doing nothing but talk to each other for a few minutes, before one of them came to serve me, who spoke little to no english. I also had issues with my server at the checkout, she spoke no english and just pointed at things, rather than make any conversation whatsoever.
The range is satisfactory, but quite poor for a supermarket of this size, inside it lacks that modernity and doesn't feel like a good large supermarket I'm used to in the UK, and I've even seen a few examples of in France.
There was a fresh juicing machine for Orange juice and I picked up a small carton for 1.65 euro, I liked this as it tasted good and it was fresh.
The selection of drinks was also poor, there was very little to choose from and even a convinance style supermarket nearby would have offered more, for example I couldn't find any of the flavoured Lipton Iced Teas I like, which I can't get in the UK, or any flavours for that matter other than Lemon.
The shop floor didn't have many staff members to offer assistance, which links into my comments on the poor service.
Overall, this supermarket is a real disappointment, with not many large supermarkets nearby I think Caprabo is taking that for granted and the overall look, feel and stock of the store as well as service is suffering because of that, hence they are currently worthy of just a single one star with the only two positives being the lack of similar stores nearby and the fresh orange juicing machine which the public can use.
