I was a previous client, so this review is based on my personal experience. I had been with this daycare co-op for years and truly loved it. My son started there when he was about three months old, and he is now almost three years old, so the teachers/employees became a very important part of our family's lives.
I completely understand that the place had to close due to circumstances beyond their control, and I was very understanding of that. What has been most frustrating and hurtful is that I was reassured they would not leave families stranded and that they would continue to support us through the transition. I even cried in the office because of how much trust and connection we had built over the years.
Unfortunately, that support did not happen the way I was led to believe. I was left trying to figure out work accommodations with very little notice while waiting for another daycare to open. I had to scramble for childcare and felt completely stranded without the support I expected.
The scholarship assistance that was mentioned was another disappointment. When I followed up about it, I was told that nothing had been decided, which left me feeling like there was no actual plan in place.
What hurts the most is that I truly believed this was a family and a community. Toward the end, it felt like once funding was no longer available, we were simply left behind. I don't know if I did something to upset anyone, but it has been incredibly disheartening to feel like someone who cared for my child for nearly three years and became such a meaningful part of our lives could walk away so suddenly.
I am grateful for the years of care my son received, but I hope future families are given more communication, support, and consideration during difficult transitions. read more
