This was my second bad experience with this location this summer. Went to be a gift for a family…read moremember living in the area. The shoes were not in stock but when we told her she asked if they checked other stores or ordered them for her, we had the size, brand etc. with us, they did nothing to help us and was relived when we left. I have shopped for about 9 years at RR but with so little help I don't know if I can bring myself to shop there again. Sorry RR but this has been bothering me for some time.

Had the opportunity to try out this new shop on opening day as a shopper and found it just…read moreexcellent. Unlike a lot of consignment or second-hand places, this one is laid out just like a regular store with sizing easy to navigate and a beautiful atmosphere. It's in an older home with really high ceilings and it is just a gorgeous location. The staff are really nice and happy to help you find whatever you're looking for or let you browse away on your own too. The clothes is really good too. Lots of good names and really good prices. I scored a pair of minty Parasuco denim capris for just $4.50! Was in this week and saw Oscar de la Renta, Dereon, Liz Claiburne, Guess, lots of Tommy Hilfiger and more Parasuco. There is a lot of clothing in there that IS new, with tags still on. The staff are very picky about what they take in. They also handle shoes and accessories and had a nice little collection of jewelry! I took home a pair of new-in-box Fitzwells for just $20 that I checked and found retail in the city for over $100! They have a temporary change room for now but are adding more space in the adjoining room. I was back this week to consign some of my own stuff and had another great experience. They have a written agreement that spells everything out for you. You get 2/3 of the sale price, which is higher than anywhere else I know in the area. They are really pleasant too, unlike some stores I could mention! Very upfront and don't mind answering any questions. They contact you every two weeks to let you know if you've made sales, also unlike some stores that claim to call you and then don't or say you couldn't be reached. I have friends who put stuff in the first week and they've been called and paid out already. Oh, and they pay in cash! No store credit or whatever. I will definitely be back to this one. It is really worth the drive out to Hillsborough!