My father was sent here for rehab, but was basically physically and mentally abused. Worst care…read moreI've ever experienced. If I had known some of what had happened there, I would've immediately gotten him transferred. Do not send your loved ones here.

I usually do not write reviews, but felt that it was important to write one regarding the skilled…read morenursing/rehab at the Village of Rockville. My mother broke her hip and was sent to the Village. She has aphasia and cannot communicate. Sadly, she was not looked after with care or compassion. Response time was 20 minutes on our first day when she was having stomach issues. My father and I were there every daytime and never saw a health care manager. If you did see nurses/aides walking around, they either ignored you, displayed an attitude if asked a question, or were on their phones. We saw several other family members in the halls looking for people to help their loved ones. The PT, OT, and social worker were nice but the rest of the staff said things like; "not my job" or "let's hurry up I get off at 7:00". My dad had to hire 24 hr care because we were so uncomfortable with the impatience and lack of care. The staff we hired confirmed our worries and agreed it was not the right place for mom. We have moved her and are now much happier. She has consistent care, PT, and activities.

We had experience already with Brightview Fallsgrove through my mother-in-law's stay there last…read moreyear. We always felt comfortable with the environment, and the care was so outstanding. Over time, with Brightview's recommendation, my mother-in-law graduated out of Brightview to independent living--a true testament to the level of progress she made and Brightview's priority to put the resident's needs first. So, Brightview was the obvious choice when, after a long hospital stay and rehab, our family faced the challenge of arranging ongoing care for my mother, Dottie. Insurance terminated our coverage for rehab 2 weeks early with 2 days notice, which was terrifying. The sales team, led by Stacey Taylor and supported by her assistant Mark, worked genuine magic and secured us a space. We are forever grateful for their care and dedication. From the start, the Brightview team made a scary transition feel manageable. After the first evaluation period, it became clear that memory care would be necessary. The staff didn't just provide care; they created a comforting routine that helped my mother feel safe and steady every day. What stood out most was the care woven through every role: - Concierge staff who welcomed us with warmth and consistency - Activity coordinators who kept life engaging and meaningful - Day-to-day experienced and long-term hands-on caregivers who treated her with patience and kindness - The wonderful chefs who prepared meals with care and attention to nutrition - The healthcare teams led by Mary Jean McCarthy and Irene George, whose expertise and compassion were pivotal to her improvement - Above all, Kimkitta Cariah-Butler consistently demonstrated professionalism and warmth, making us feel safe and at home every step of the way. We are deeply grateful to everyone who touched my mother's life at Brightview Fallsgrove. Their teamwork and heart made a difficult time not only bearable but significantly better for her--and for us. We would wholeheartedly recommend Brightview to anyone needing quality care for a loved one. If you're evaluating options, Brightview Fallsgrove is a standout choice. Thank you to the entire Brightview Fallsgrove community for the care, patience, and unwavering support.

From the owner: Vibrant Assisted Living and Memory Care ensures no day is the same at Brightview Fallsgrove, where…read morewe provide premium Rockville assisted living and memory care services. Located on land that once belonged to the Veirs family, Brightview Fallsgrove has an on-site conservation area and features the oldest tree in Rockville. Find a friend to exercise on our walking paths, enjoy coffee and cookies in our café, or read a good book in our library. All this comes with extraordinary care from a team of experienced assisted living and memory care associates. With a packed calendar of cultural events as well as many places to shop and dine nearby, you'll never get bored. Brightview Fallsgrove is actively involved in the local artist community, with an on site public art gallery featuring work from local Rockville artists. Contact us today to learn why Brightview offers the best Rockville assisted living for memory care.

The lady who runs this place, Debbie insists that all nursing home patients go to an outside…read morepsychiatrist who charges $1500/hour and all he does is prescribe meds. Everybody there is sedated, they don't have any activities , they are incompetent when it comes to nursing care and they have no dietitian on staff to check food/drug interactions or ensure the people are getting good quality healthy meals and meeting nutrient needs. They make homemade meals and I'm not sure if they are ServeSafe certified (which they need to be to handle food safely). They called us several times a day every day to come up there because they don't want to entertain your loved ones. And if you refuse to sedate your loved one (like we did) they get frustrated as the patients get so bored and they talk. It was a terrible experience.

Arbor Place is probably the most compassionate and detail-oriented care you could get for a loved…read moreone with dementia or Alzheimers. The staff is friendly and doesn't cut corners like skipping bathroom breaks or anything. Meals are home cooked and customized for the needs of each resident. The staff are constantly updating procedures and methods to be up to standards of care. It smells nice, too.

I love the Symphony House. I have my mother and father living here. I would like to thank Dr.veena…read morej. Alfred for all her hard work. When my mother passed away she was there every step of the way, helping, very professional, and kind. Thank you Jon M. Rush

I finally have peace of mind now that my 95-year old mother securely resides at Symphony House. The…read morestaff is professional, caring and responsive. Residents' emotional, physical and health needs, as well aa their personal safety are always the focus of staff. Amenities, activities and food service are wonderful. I highly recommend Symphony House.

This medical center has a phenomenal family-oriented team dedicated at providing resident centered…read morecare. From nursing staff and rehabilitation therapist to environmental services and maintenance staff, everyone is working around the clock to meet the needs of the residents, especially during this COVID-19 pandemic. With ongoing renovations, new strong team members, this rehabilitation center is a must for the recovery of your loved ones. Medical and administrative staff are all hands on to continue to provide a healthy and safe environment for each resident, and continue to keep this facility COVID-19 free.

I am writing to formally express significant concerns regarding the sanitation and environmental…read morestandards observed during my recent visit to Potomac Valley Nursing Home, where my mother is currently a resident. Upon entering the facility, I noted a distinct and pervasive odor of urine, indicative of inadequate sanitation practices. Further observations included visibly soiled carpeting and unclean floor surfaces throughout various common areas. Most alarmingly, within my mother's private bathroom, I discovered substantial mold growth on the wall within the shower area. As a professional with over 25 years of experience in Environmental Services leadership within healthcare settings, I can unequivocally state that the observed conditions fall considerably below acceptable hygiene and sanitation standards for a facility of this nature. The extensive nature of the mold accumulation, in particular, strongly suggests a prolonged lack of appropriate maintenance, rather than a recent occurrence. Photographic evidence substantiating these observations will be appended to this communication. My primary concern extends to the potential health risks these conditions, especially pervasive mold, pose to all residents of Potomac Valley Nursing Home.

My mother is in the Memory unit at Kensington Park. She's getting very good care, around the clock…read more She likes the food a lot - much more than what her in-home caregivers used to prepare. There are musical performances and other cultural and healthful activities. It's difficult for anyone to adjust to a new environment, and even more so for an elderly person with dementia. The Kensington Park staff do their best to welcome and acclimate new residents - which, with the added problem of Covid, is a challenge. They are kind and attentive, dealing with irritability and other behaviors with grace and patience. The management is very open to communication from family members and every issue is addressed. Visits from family members are easily scheduled. It's a good place.

The supervisor, Christine (I believe) is in the wrong line of work. I went to visit a lady I cared…read morefor for almost 2 years and was told evening visiting was canceled. This was a direct lie to my face. Subsequently, I spoke to my friends' daughter who told me "since her mother broke her arm, she was not participating in activities, and was too tired from too many visitors. The supervisor's recommendation was no visitors other than once a week from each daughter, as per my friend. My friend is 97 yeaars old. The elderly NEED verbal stimulation, not isolation. My friend, the elderly lady, does not like this place and has expressed it in no uncertain terms. My experience with ideas like this ends in the life of the elderly person in less than 8 weeks. My friend (the daughter) has placed her mother in a prison because caing for her mother is an inconvenience.

It really depends on what you care about. If you are looking for amenities this is the place, if…read moreyou are looking for great gym with PT and OT seems to be lacking. If you are looking for phenomenal food this could be the place. Overall great place but not what I was looking for.

My mother moved here a few months ago and loves it! She's met such interesting people, and finds…read morethe staff incredibly helpful. She loves taking walks in the historic section of Kensington, right behind the building, and walking to the Saturday farmer's market. Noise from the trains passing by so closely has not been a problem at all! In fact, she really likes watching them go by. She also really likes the fact that the town of Kensington has almost all the services she needs, so she doesn't have to go far. There are a few "growing pains" being so new, still hiring staff, but they are finding great people and constantly improving. This place really doesn't feel like a senior home, which is also appealing, and residents don't feel at all micro-managed or confined. Brand new. Although my mom is in independent living, she continues to hear great things from residents about their assisted living and memory care services as well. She likes the relatively small size of the facility. They have a driver to take people to local appointments, they show movies on Friday nights, offer several art classes, and more. The food is all made-to-order in the restaurant. Service is leisurely, but very pleasant. They have an in-house hairdresser, also fitness coach. It's all about the people, and that's really made it for my mom.

I have lived here for 7 years. It is quite expensive, and annual monthly fee increases are way…read moreabove cost-of-living, Social Security, and pension increases - 4.5% for 2021. It was pretty resident-centered when I moved in but the culture has changed to be much more staff-centered. They will make changes for the convenience of staff almost instantly even if they are a great inconvenience to residents, e.g., requiring residents to submit meal orders by 8 AM the day before the meal. They have been moving work normally done by staff to residents. For example, they switched trash/recycling contractors to one which will recycle much less. Residents are now collecting much of the recyclables and transporting itself to the Transfer Station. On the positive side, apartment layouts are superior to any other community I visited. It is a very friendly community.

I can't say enough wonderful things about Ingleside at King Farm. The staff, the activities and…read morefacility are all top notch. Did I mention the food, it's also amazing. My Mother lived at IKF for many years, she started in assisted living, but then transitioned to the memory care unit. The staff was so wonderful to her. My sisters and I were so happy with the care our Mom received. Matter of fact, even though my Mom passed away several years ago, my sisters still tell me that it was the best thing I ever did, finding IKF for our Mom. We called her Eloise at the Plaza, because she felt like it when she was there. Madelyn F

"Care without compromise. It's not just an Alfredhouse philosophy., It's a personal promise!!read more

My mother was in Alfred House- Symphony from October to February ( at her death). The staff was…read moreunfailingly kind to her and to me and put all my fears about homes to rest. Their homes are very clean, the food is excellent and the entertainment of residents is a main concern. Everyone is concerned about the well being of residents and they get to know them well. I was always welcomed at any time and all my questions were answered. I can't say enough wonderful things about my mom's stay there.