The lady who runs this place, Debbie insists that all nursing home patients go to an outside…read morepsychiatrist who charges $1500/hour and all he does is prescribe meds. Everybody there is sedated, they don't have any activities , they are incompetent when it comes to nursing care and they have no dietitian on staff to check food/drug interactions or ensure the people are getting good quality healthy meals and meeting nutrient needs. They make homemade meals and I'm not sure if they are ServeSafe certified (which they need to be to handle food safely). They called us several times a day every day to come up there because they don't want to entertain your loved ones. And if you refuse to sedate your loved one (like we did) they get frustrated as the patients get so bored and they talk. It was a terrible experience.

Arbor Place is probably the most compassionate and detail-oriented care you could get for a loved…read moreone with dementia or Alzheimers. The staff is friendly and doesn't cut corners like skipping bathroom breaks or anything. Meals are home cooked and customized for the needs of each resident. The staff are constantly updating procedures and methods to be up to standards of care. It smells nice, too.

"Care without compromise. It's not just an Alfredhouse philosophy., It's a personal promise!!read more

My mother was in Alfred House- Symphony from October to February ( at her death). The staff was…read moreunfailingly kind to her and to me and put all my fears about homes to rest. Their homes are very clean, the food is excellent and the entertainment of residents is a main concern. Everyone is concerned about the well being of residents and they get to know them well. I was always welcomed at any time and all my questions were answered. I can't say enough wonderful things about my mom's stay there.

We had experience already with Brightview Fallsgrove through my mother-in-law's stay there last…read moreyear. We always felt comfortable with the environment, and the care was so outstanding. Over time, with Brightview's recommendation, my mother-in-law graduated out of Brightview to independent living--a true testament to the level of progress she made and Brightview's priority to put the resident's needs first. So, Brightview was the obvious choice when, after a long hospital stay and rehab, our family faced the challenge of arranging ongoing care for my mother, Dottie. Insurance terminated our coverage for rehab 2 weeks early with 2 days notice, which was terrifying. The sales team, led by Stacey Taylor and supported by her assistant Mark, worked genuine magic and secured us a space. We are forever grateful for their care and dedication. From the start, the Brightview team made a scary transition feel manageable. After the first evaluation period, it became clear that memory care would be necessary. The staff didn't just provide care; they created a comforting routine that helped my mother feel safe and steady every day. What stood out most was the care woven through every role: - Concierge staff who welcomed us with warmth and consistency - Activity coordinators who kept life engaging and meaningful - Day-to-day experienced and long-term hands-on caregivers who treated her with patience and kindness - The wonderful chefs who prepared meals with care and attention to nutrition - The healthcare teams led by Mary Jean McCarthy and Irene George, whose expertise and compassion were pivotal to her improvement - Above all, Kimkitta Cariah-Butler consistently demonstrated professionalism and warmth, making us feel safe and at home every step of the way. We are deeply grateful to everyone who touched my mother's life at Brightview Fallsgrove. Their teamwork and heart made a difficult time not only bearable but significantly better for her--and for us. We would wholeheartedly recommend Brightview to anyone needing quality care for a loved one. If you're evaluating options, Brightview Fallsgrove is a standout choice. Thank you to the entire Brightview Fallsgrove community for the care, patience, and unwavering support.

From the owner: Vibrant Assisted Living and Memory Care ensures no day is the same at Brightview Fallsgrove, where…read morewe provide premium Rockville assisted living and memory care services. Located on land that once belonged to the Veirs family, Brightview Fallsgrove has an on-site conservation area and features the oldest tree in Rockville. Find a friend to exercise on our walking paths, enjoy coffee and cookies in our café, or read a good book in our library. All this comes with extraordinary care from a team of experienced assisted living and memory care associates. With a packed calendar of cultural events as well as many places to shop and dine nearby, you'll never get bored. Brightview Fallsgrove is actively involved in the local artist community, with an on site public art gallery featuring work from local Rockville artists. Contact us today to learn why Brightview offers the best Rockville assisted living for memory care.

It really depends on what you care about. If you are looking for amenities this is the place, if…read moreyou are looking for great gym with PT and OT seems to be lacking. If you are looking for phenomenal food this could be the place. Overall great place but not what I was looking for.

My mother moved here a few months ago and loves it! She's met such interesting people, and finds…read morethe staff incredibly helpful. She loves taking walks in the historic section of Kensington, right behind the building, and walking to the Saturday farmer's market. Noise from the trains passing by so closely has not been a problem at all! In fact, she really likes watching them go by. She also really likes the fact that the town of Kensington has almost all the services she needs, so she doesn't have to go far. There are a few "growing pains" being so new, still hiring staff, but they are finding great people and constantly improving. This place really doesn't feel like a senior home, which is also appealing, and residents don't feel at all micro-managed or confined. Brand new. Although my mom is in independent living, she continues to hear great things from residents about their assisted living and memory care services as well. She likes the relatively small size of the facility. They have a driver to take people to local appointments, they show movies on Friday nights, offer several art classes, and more. The food is all made-to-order in the restaurant. Service is leisurely, but very pleasant. They have an in-house hairdresser, also fitness coach. It's all about the people, and that's really made it for my mom.

My father has been in the Kensington memory care facility for over a year and a half. He has had…read morethe same care givers and we are very happy with the care and attention that he gets. Our family and friends visit him frequently, so we have a lot of experience seeing him and seeing the staff. We feel that he is safe and well-cared for at this facility.

I found out about Arden Court in Kensington from my son who was a paramedic for seven years in…read moreMontgomery County. When my step-mother, for whom I am guardian, needed a memory care facility he told me that as first responders are frequently called to nursing homes all over the county, he got a bird's eye view of what really happens, especially in times of stress at these facilities, which is obviously the circumstance when the paramedics are called. He said that Arden Court was one of the few places that he would recommend given everything that he'd seen over all those years. He said the staff was always in charge, clear, and calm no matter the circumstance that was being presented. So we obviously went with this informed - and candid - assessment. We were especially challenged as my step-mother had a very rare form of Alzheimer's which took away her eyesight before it took her memory. We kept her in her apartment, with assistance, for as long as we could until she was simply in need of too much daily 24-hour care. Unfortunately she was spiteful and difficult in every way. She was angry with me and everyone she encountered. From the moment that she arrived everyone on the staff, from the Executive Director all the way to her daily caretakers responded to her with love and patience. They helped me deal with her viciousness towards me and worked day in and day out to bring her onto an even keel. Everyone has been simply miraculous over the past 9 months that my stepmother has been at Arden Court. She now loves everyone on the staff, she is happy and all of the anger that she displayed towards me has evaporated. I visit regularly and she is always talkative and eager to engage me and everyone around her. To say that I am grateful for the staff at Arden Court would be an understatement. They took what was a truly dreadful situation with my step-mother and turned this time of her life into a positive and loving experience. It doesn't get any better than that.

Just went there to drop off food and the valet attendant at the front was one of the rudest people…read moreI've encountered in a while. He immediately came outside and yelled at me telling me to move my car back a few feet cause I was in his valet section of the circle. I didn't mind moving, but his aggression and attitude really turned me off. He yelled that I needed to follow the rules like everyone else..???? Very odd aggressive behavior for a small issue. I would never recommend this place based solely on the purpose at the front of the lobby, at the door. Such a shame.

Every thing was perfect. The valet parking exceptional. During my lunch my app sent me a notice…read morethat my car was still running and the windows were down. The amazing valet went to the garage, found my car and did a check. Everything was exactly the way it should have been. I am so impressed Every receptionist, everyone in the lunch room taking our orders, and the people who have already helped my sister move in have been beyond kind and attentive. Congratulations! I know so much hard work and planning went into my great experience today. Thank you

My mother is in the Memory unit at Kensington Park. She's getting very good care, around the clock…read more She likes the food a lot - much more than what her in-home caregivers used to prepare. There are musical performances and other cultural and healthful activities. It's difficult for anyone to adjust to a new environment, and even more so for an elderly person with dementia. The Kensington Park staff do their best to welcome and acclimate new residents - which, with the added problem of Covid, is a challenge. They are kind and attentive, dealing with irritability and other behaviors with grace and patience. The management is very open to communication from family members and every issue is addressed. Visits from family members are easily scheduled. It's a good place.

The supervisor, Christine (I believe) is in the wrong line of work. I went to visit a lady I cared…read morefor for almost 2 years and was told evening visiting was canceled. This was a direct lie to my face. Subsequently, I spoke to my friends' daughter who told me "since her mother broke her arm, she was not participating in activities, and was too tired from too many visitors. The supervisor's recommendation was no visitors other than once a week from each daughter, as per my friend. My friend is 97 yeaars old. The elderly NEED verbal stimulation, not isolation. My friend, the elderly lady, does not like this place and has expressed it in no uncertain terms. My experience with ideas like this ends in the life of the elderly person in less than 8 weeks. My friend (the daughter) has placed her mother in a prison because caing for her mother is an inconvenience.

A Cautionary Tale (2019-2021)…read more Let me say this loud for the people in the back: If you are a young, beautiful, ambitious woman of color, DO NOT WORK HERE. This place is a mental and emotional war zone, a breeding ground for bitterness and toxicity. I endured this nightmare from 2019 to 2021, and after reading those 1-2 star reviews on Yelp, I knew I wasn't crazy--they are 1000% VALID. Working here felt like being thrown into a lion's den of miserable, insecure, and downright mean-spirited nurses--women in their 30s, 40s, even 60s--who saw me as nothing more than a threat just for being pretty & existing. Their cattiness, their bullying, their passive-aggressive smirks and eye rolls--it was like high school all over again, only worse because these were grown women who should've known better. Let's talk about the predatory behavior from the janitor staff. AS I SAID, if you are young and pretty, they will literally go out of their way to be seen by you. One had the audacity to block the elevator doors from closing just to flirt in my face when I was clearly trying to get to work. Another time--AFTER MY FIRST DAY OF TRAINING--I was waiting for my Uber just minding my business, eating my food from Silver Diner. I throw my trash away, and this random janitor pops up asking, "Do you have any more?" as if I was supposed to flirt back or engage. I ignored him, began to walk to try to meet my Uber, and that apparently bruised his ego. He walked to his truck, repeating distinctly out of my earshot "It's just a simple question" like I owed him a damn response. DISGUSTING. And if that wasn't enough, the so-called "team" of nurses took every chance to belittle and scold me over the smallest things. I couldn't breathe without being corrected in that cold, condescending tone. And the moment that broke me? A 4 East floor nurse got hostile over me saying "my bad." That was the final straw in a long list of being treated like a child, not a professional. Worst of all, the residents--our elders--deserved better. The care? Subpar. The attention? Rushed. The dignity they deserved? Often dismissed. Charles E. Smith Life Communities is a disgraceful, soul-draining environment. And to any young woman considering applying, especially if you are Black, brown, or just happen to be easy on the eyes--RUN.

don't stay here unless it is close to your family. It is…read morehorrible. All the nurses do is to look at their phone. The patient is ignored. Stay at your own risk. I have been there and will never go back.

I love the Symphony House. I have my mother and father living here. I would like to thank Dr.veena…read morej. Alfred for all her hard work. When my mother passed away she was there every step of the way, helping, very professional, and kind. Thank you Jon M. Rush

I finally have peace of mind now that my 95-year old mother securely resides at Symphony House. The…read morestaff is professional, caring and responsive. Residents' emotional, physical and health needs, as well aa their personal safety are always the focus of staff. Amenities, activities and food service are wonderful. I highly recommend Symphony House.