Owner is rude to some of the kids and he actually banned my 11 year old granddaughter for not leaving her skates on the entire time. She doesn't know how to skate and she's not the most graceful person anyway. She's broken an arm from one of her falls, so she's scared to try to learn to skate. He assumed she was being a disrespectful kid because he told her three times in a row to go put her skates on. If he would have paid more attention she was already crying from him confronting her. She's very shy and not used to any adult talking to her like that. She would go to just hang out with her friends and she paid the money to get in. His rule is everyone one there under 18 has to have skates on? Why? I know when my husband and I were taking her a couple years ago she never even put a pair on, so he hasn't always had this rule and I wonder if it's posted anywhere inside, it should be if it's enforced . She wasn't hurting anyone and she cried for three hours after we picked her up and this nana wanted to throttle someone over this stupid unexplainable rule? I called him and ask if this was a state or local rule and he said nope it's my rule. So she has nowhere to go to spend harmless fun with her friends now, unfortunately that's pretty much only place in town for kids to go. read more