I work for a blind woman who's is trying to get her house ready for sale. After the initial estimate they were very hard to get ahold of. They made an appointment for Friday and did not show up. Finally showed up Monday. Said it would take a week. Did the first two days and have not been back. it's been two days. absolutely no communication as to when/if they will return. Woman's house is in disarrat, with being blind this causes problems and now no way to tell her if there is an end in sight read more

I am disappointed with the work by The Repaint Guys (see my photos). There are a few issues, the most egregious, inexcusable, and unacceptable for me is how much paint they got on my hardwood floors. It's small droplets everywhere that have to be scraped off. They also got paint on my bedroom carpets, which does not just wipe off, and on two of my window screens. That professional painters would be so messy and inconsiderate of my property is unfathomable. They should have used more drop sheets, been more careful, and cleaned up as they went. I shouldn't be stuck cleaning up an extensive mess that never should have happened in the first place. If I wanted to crawl around on my hands and knees scraping paint off things and using Goo Gone on my carpet, I would have just done the painting myself. The painters were quite cavalier about the paint drops, saying it would just vacuum up. After two rounds of cleaning and spending an hour scraping paint off things myself, I can state confidently there is still paint on the floors that will not just vacuum up. Second issue: they charge extra for feature walls because of the "extra work" involved in making sure the colours don't bleed together at the corner where they meet. The corners of my two feature walls are incredibly sloppy looking with exactly the bleed this "extra work" was supposed to avoid. The painter said the wall isn't straight and has bumps, dings, etc which prevent a straight line. If that's the case, they should communicate that they will only be able to achieve subpar results and even suggest alternatives instead of leaving me to see it and being dissatisfied. I felt there wasn't justification for the extra charge and that I could have achieved the same results. Third issue: time management. I feel they rushed to try and finish on Thursday, which led to sloppiness and missing a lot of things. When I met them at 7pm, there were several obvious areas on the walls that required touch-ups; these include around cover plates where there was obvious unpainted wall showing, around closet doors, around jambs, etc. Fourth issue: poor and inconsistent communication. When a quote was scheduled, it was at a time suggested by the painter. But he never showed. He only called two hours later saying he was late (no kidding); we were still nearby and met him. I guess he assumed it was my current residence and it didn't matter if he was late or communicated. Even if it had been my residence, that's disrespectful of my time and lacks basic courtesy. On Thursday while at the house, the main painter spent most of the time talking on the phone. This made it incredibly difficult to talk about the deficiencies and felt quite disrespectful to me. Outcome: on Thursday, we communicated they should come back the next day to address many of the issues. The best thing I can say is there was no argument. When I met them Friday afternoon, the painter had done another round of cleaning and the house looked much better. However, there is still paint on my carpets, hardwood, and screens. We went room by room doing touch ups and I was satisfied with that. How the house looked on Friday is how it should have looked on Thursday, at a minimum. If they're going to be so incredibly and unreasonably messy, a second round of cleaning should be their standard procedure--but as far as I'm concerned, there's zero justification for the mess in the first place. I wonder if because my house was vacant they felt they didn't have to be as careful. However, approximately 700 square feet of hardwood floors is probably the most expensive thing in my house. I remain dissatisfied with my feature walls. Also, the main painter again spent a decent amount of the time on Friday talking on the phone. read more

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I contracted this business to paint my place in the Fall of 2017. They gave out reasonable quote and were able to start the job quickly. The majority of the communication occurred via text. A written contract was also provided(walls/ doors/ trims, one prim, three coats). Before the job started they did a good job in meeting my needs of having a specific colour of paint, which I appreciate. The concerns started when they reported that they couldn't finish the job within the deadline. After negotiating, they agreed to finish the job as planned. When I did the first inspection after they declared project being completed, I found there were numerous drips and visible nail holes/dings on the walls and especially on the baseboards. They came back the next day to fix some of the problems, but refused to fix some others as they are out of their control. A week later, I discovered that the areas behind the toilets were untouched, and there are more holes/dings on the baseboards. Please see photos(I only selected a few of pictures).I'm not going to go details about the paint drops on my hardwood floor, but until this day, I'm still trying to clean it up. This time it took them a week to acknowledge my message. They agreed to come and fix the issues. On the appointment day, they supposed to show up at 10am, by 10:35am they still hadn't come, I contacted them, and they advised that they were running late, but will arrive by 12pm. By 12:22, they still hadn't showed up, I contacted them, and they advised that they were going to have lunch first. I shared my concerns with them, and this is the message I got: "Hey you know that there's only two touchups on a job allowed our running it to 5 touchups on your job. I'm being courteous courteous by it giving you free service this here. I cannot prioritize you on a free service. I have a quick stop for a job that I have to drop someone off to and then I'm heading over I am in the north side at the moment." (Please take a look at their website about their "warranty" and "promise") I knew at that moment, I made a mistake in choosing this business and believed in second chance when noticing the questionable work yet still paid in full with the understanding how hard it is to run a small business ... I had enough, and I need to warn the rest of the customers and Edmontonians to be aware of this kind of unprofessional conduct and poor quality of paint job from this business. PS, until this day, I still haven't received receipt/invoice from this business. read more

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Professional, great work at a great price! I was getting my house ready to put on the market and needed someone to come in and spruce up my house on short notice. The Repaint Guys came in, gave me a quote that they stuck to and were able to be flexible when I needed more work done. I would highly recommend them and will use them again. read more

We needed to have our concrete deck painted. I got around to planning it late in the season, but the repaint guys squeezed us in and did, I thought, a good job. Unfortunately, for whatever reason the paint chipped. In the spring Ian came by and agreed with no argument to redo it. It was a challenge to find a good time because it was a dreadful summer for exterior painting, but they kept me in the loop and did it as soon as they absolutely could. They did a terrific job and I'm quite happy. I'd definitely use them again. read more

Great job painting the exterior of our 1960's split-level. Ian was fast with an initial estimate and they were able to fit us in the next week. Great attention to detail and clean up. When the job was done, he looked at the original estimate and actually took some money off because the job ended up being less work. Highly recommend! read more

The Repaint Guys - New paint on shutters, trim and wood facade. - Painters Near Me - Edmonton, Alberta

I can't say enough about The Repaint Guys! They were prompt, courteous and cleaned up their mess impeccably. But the most important detail is that they did an AMAZING job! My house was in severe need of a good paint job, and by the time they were done, the house looked brand new! They genuinely cared about doing a great job, and they did it with a smile on their face. Not one detail was missed. I would recommend them to anyone and everyone! I look forward to getting my outside painted this summer! Thank you to Ian and his team for doing such an amazing job! read more

I'd love to offer a review of their skills, but I phoned twice and filled in their on line request and haven't heard back from anyone. That was 2 weeks ago. read more