I was reading you web site I have not had a reply to my 2x email I sent you about Rendezvous Brighton casino do you just write these things and not follow them up as it has been over three months trying to sort this problem out with the bad experience we had with the food at your Brighton Casino. As soon as your complaint is received you will be sent a letter acknowledging receipt and informing you that your complaint will be investigated by the Compliance & Risk Management Department (CARM). You will be informed in writing of the outcome of that investigation as soon as possible. read more