Signed up my son for a SAT/ACT class. The website was very hard to navigate and confusing. Come on, this is 2014, your IT dept should be on top of this. Signing up for the class should generate an email for confirmation but it did not. As a result, we were in the dark about when & where the classes were held until I called a month before the classes began. They said an email will be generated the closer we got to the date. Again, we didn't get an email and we showed up at the Davis office on the day it should start and no one was there! After calling around for 30 mins I finally contacted someone in their Berkeley office to tell me it was canceled due to low enrollment. What? Thanks for telling me. We checked my son's call history and they did call once but left no vm. Also, I as the parent didn't get a call nor an email.
For their credit (reason they got a one star), they were apologetic and tried to offer us tutoring instead but I'm not confident in their company enough to try them again. My recommendation: stay away. Unless they turn things around and become more consistent & reliable, you are taking a chance. I checked their reviews at their Berkeley office and several other parents had the same issues. read more