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    The Parrish Collection Kauai

    2.5 (102 reviews)
    Open 8:00 am - 5:00 pm

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    Sunscreen spray on the patio nine days after we left. Clearly patio was never cleaned, but no discoloration present.
    Lindley F.

    I'm so disappointed to have to write this review. We have stayed with Parrish Kauai homes four times, but this last time was horrible. We rented a very expensive house in Kukui'ula. Not only did they send people over to the home on five different occasions for alleged "maintenance," but after we left the home, they claimed we "damaged" the wood patio lanai from Trader Joe's mineral sunscreen. We sprayed the sunscreen on our daughter and were unable to wash it off given that the property had no hose. As an aside, and from my own experience, the sunscreen easily removes with a hose and white sponge or hose and soft brush with dish soap. When we disputed that the sunscreen was "damage" to the property, PK charged our credit card $15,5000 to refinish the entire wood lanai instead of every trying to clean the 2x3 spot. Their attorney, while friendly, is of no help. BEWARE-this is a scam they are running over there. They told us the homeowner is insisting on a refinishing of the entire patio, which is approximately 1,000 sq ft. Unbelievable they are trying to get away with this. Isn't this what the $675 cleaning for was for??!!??? *the comment below from the business owner is full of lies. First, as of 7/15/25, there was no cleaning of the patio (nine days after we had left). The photo from 7/15/25 shows absolutely no "discoloration" from cleaning it off. Instead, it just shows that the sunscreen is still sitting there, waiting for a white sponge. Second, the charge was made with absolutely no information provided. PK told us not to worry about the sunscreen and three days later, charged us for $15,500! No quote was ever provided and no cleaning info was provided. It has been 7 days since we spoke with their attorney and we have received no information. Again, all lies by the business owner above. I'm confident that a competent housecleaner and a white sponge would easily remove the sunscreen but PK is more interested in stealing ungodly amounts of money from their customers. They breached their contract and acted in bad faith. Gross overstepping and fraudulent activity. I am happy to personally send someone to clean it off, but was told "that would be up to the homeowner." Clearly because they won't return the money.

    Bed made sideways.
    Suzi E.

    We've been coming to Kauai since 1995 and have used MANY rental agencies. Typically everything goes well and if there is an issue it's taken care of right away. Unfortunately, Parrish does not care. I'm one that normally checks reviews etc before I use an agency but because of their large presence across the island I naively trusted they'd be outstanding; I was wrong. As a matter of fact they receive an 'F' rating on the BBB apparently because they never responded to two claims. Typically if you arrive at a unit and things need to be attended to, they are, no problem. Not with Parrish. We stayed at Sealodge G5 where the views spectacular, if the windows and screens are clean. This unit's windows had clearly not been cleaned in years. They sent someone out and said they'd be there by noon so we waited until 2pm to get back and that's when the guy showed up and stayed for 2.5 hours. The kitchen had zero spices/condiments not even salt and pepper. Also there was no means with which to store leftovers; no saran, no foil, no baggies and not even locking containers; it felt as if they didn't want you to cook in their kitchen. The upstairs bed was made sideways (see photo).There was no beach umbrella. In the 30 years and many units we've stayed in there is ALWAYS a beach umbrella between the hot sun and the passing rain it's a standard amenity. I could list many more things but these and their lack of Aloha and interest in helping is very off-putting. I even responded to their survey where they ask if there was anything they could do to make the stay better and 'would you like us to call you' of course I said yes and of course they did not. I even emailed the owner JP and received no response from him. You have many choices on island and I always recommend using an agency that is actually ON island but I do not recommend Parrish. I gave them two weeks to respond before I wrote this. Sadly they don't care.

    Just returned from a week at the Parrish Poipu Kapili Condos and it could not have been any better!! The location was great and the unit was outstanding. Everything that you could possibly want, when staying in a condo, was there. This property is extremely well kept up and we appreciate that. The unit was fully furnished with upscale furnishings throughout and I can't imagine there being anything else you would need. Well, maybe there is one thing and that would be beach towels. You have only one beach towel per person and for us, we would like to have at least 2. There are lots of beach things here, chairs, umbrellas, mats etc. so no shortage of beach supplies. The kitchen is extremely well supplied and not full of a mix of junky things like we have experienced in other condos we have stayed at. The bed was very comfortable and it was convenient also having 2 bathrooms. Parking was marked for the unit and parking was right in front of our unit, so nice and close. This was the second time we have rented from Parrish, different properties, and we have nothing but good things to say about them for both of our stays. From the time I first booked the reservation, to the time we checked out, all of our communications were excellent. We were always kept informed of any notices and information needed before arriving, during our stay and when ready to leave. Excellent service for our rentals. For what it is worth, I would not hesitate using Parrish again for our next rental.

    Suzy G.

    We had a wonderful time here in 2021. Beautiful condo. What a pleasant stay! If you're going to be staying on the south shore, this is a very comfortable place to do so. I was disgusted by some of the bad reviews. What a bunch of whiny bitches. These condos are owned by individuals who have mortgages to pay. It's not a Holiday Inn, where you can go all Karen on the staff when a lightbulb goes out or you don't like their cancellation policies. I strongly recommend that if you're going to need smelling salts every time something isn't perfect, just go stay at the Sheraton.

    Robert v.

    First of all, read the negative reviews with a grain of salt. We are coming out of a pandemic, and everyone is still trying to get their businesses and services up to pre-COVID standards. Second, I believe some of the negatives are exaggerated or written during a time of frustration or by simple-minded jerks that can never be satisfied. As for my family and me, we can't recommend Parrish enough. We stayed at Kalipi, and the buildings and property were well built, well designed, well maintained, and with friendly, responsive staff. Our booking was straightforward (Book direct - NOT through VRBO and save on their fees). The check-in was uneventful, and the staff communicated with us at all points of our stay. A couple of minor issues with the property were immediately taken care of, and the unit was as advertised and then some. We have absolutely no complaints and will be booking with Parrish again for summer 2023 and can't wait. And to all the haters, suck it, overspend and get under-served at substandard properties elsewhere, or better yet, stay at the Hyatt. I can rest easy in that you will still contribute to the revival of the local economy.

    Many finishes decayed

    why the one star? They deserve it. Back slider lock to lanai broken, fridge ice maker not working, carpet stained upon arrival (photo documentation date/time stamped available), overhead fan in bedroom randomly turned it's own light on even in middle of night, filthy shower (see photos), grimy furniture. Needs a deep clean! We gave 3 pm checkin. Not land on island, checkin. It's their standard time. Condo not cleaned yet. An employee gave us permission to sit on lanai while cleaners arrived. After a long travel day, we sat quietly on lanai. Got a call from Parrish office, must get off lanai. very non customer trained office clerk on phone being course and impolite about this. Said we could take condo "as is" no clean. Outrageous behavior! Went to front stairs, sat there with luggage. Called another Parrish agent, please explain what is going on? Got a text after an hour "profusely" apologizing and gaslighting, they say "we made an exception for you to sit on lanai". What a joke! Had a week there, never again. Had more service from Suite Paradise, and that is not the bar you want to measure up to Parrish. No Aloha, No Mahalo for you. Only we documented everything, even the towels we would not want for a $25 penalty. If you don't like your customers, get out of the business.

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    Great rental properties on Kauai. Efficient,friendly and honest staff. Great selection and properties are always as advertised.

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    Page 1 of 3

    Ask the Community - The Parrish Collection Kauai

    Review Highlights - The Parrish Collection Kauai

    We rented a bungalow through the Parrish Collection at the club at kukuiula.

    Mentioned in 2 reviews

    Read more highlights

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    Kuhio Shores Condos

    Kuhio Shores Condos

    4.7(29 reviews)
    1.3 mi
    $$$

    We absolutely loved staying here! Located outside of Poipu in Kōloa, it was busy but wasn't super…read morecrowded around this area. The parking lot would get full at times, but we were always able to find a spot. They have quiet hours posted, but honestly, noise was never a problem here. I'm sure they were busy and full because of the parking lot, but we rarely heard or saw anyone! They also have elevator access and luggage carts which was helpful for when we received our Instacart order. Located right on the ocean, we had a remarkable view of Hoai Bay and Prince Kuhio Beach from our living room/dining room as well as our Lanai. We enjoyed relaxing on the lanai, listening to the waves and watching for sea turtles, which was saw many! Locals would come to the beach to fish and even that was fun to watch! There's also a ton of roosters and chickens, and the roosters crow all day, not just in the mornings lol! We also saw thousands of rose ringed parakeets flying into the area in the morning and flying out at night! Showers and foot baths were located in the parking lot to rinse off prior to returning from the beach. We had to take our trash out a couple of times during our stay, and that was located at the end of the parking lot near the BBQ area. The staff was friendly, although our interaction with them was minimal. One kind gentleman on staff offered to take my trash for me and told me to go enjoy my day, that taking out the trash was a horrible thing to have to do on vacation! I only wish the facility had a pool, but based on the fact the backyard of the grounds in literally the ocean, I get why they don't offer that amenity lol!

    We spent almost one week there and loved the view from our balcony. It was also nice that they had…read morean elevator. The other two condos didn't have them and it is difficult to carry the suitcases up the stairs. The condo looked bigger on the pictures because it has wall mirrors on both sides of the walls. The condo did not have shampoo or conditioner.

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    Kuhio Shores Condos - Unit 211

    Unit 211

    Kuhio Shores Condos
    Kuhio Shores Condos

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    Lawai Beach Resort - Alii one-bedroom | Kitchen

    Lawai Beach Resort

    4.0(102 reviews)
    1.3 mi
    $$

    I'm here for the first time with my mom (it's December). I don't think I've been to Hawaii this…read moretime of year but I feel like it's summer over here, so beautiful. Mom and dad have had a timeshare here for years, dad passed 5 months ago and since Mom had had a reservation since last year, she took me instead. It's been such a special time honoring my dad who absolutely loved sitting on the lanai, drinking his macadamia nut coffee, reading books and going snorkeling. They always get the same room 2314 - third floor up on the very left of the main building. I've attached a video. The most amazing view ever and SO relaxing. For the first 2 1/2 days mom and I just read book after book. We sat on the lanai and just relaxed from the crazy past five months. It was perfect. For the first two dinners here we ate at the food trucks that the resort now has booked in the evenings. One was pizza (Pizza Poundahz) and the other Mexican food (Baja Chalupas). The pizza truck was really, really good and the girl running it was super sweet. The Mexican food was just so so and the guy running it didn't have 1 ounce of personality and definitely not customer friendly (aargh). But I love that the resort has this option so we didn't have to go out, just grabbed our dinner and took it back to our room. Perfect! Beyond all that I would definitely come back here, although I myself don't buy into timeshares. The place is top notch, super clean and well stocked. The Wi-Fi was easy to connect to. They supply enough coffee filters for a week, and one days worth of coffee grounds. Thank you! Being an end unit, we not only have open windows in the front and back but on the side as well, which is so nice. There's no air-conditioning here which I really think they should have even if it's one unit per room, but yes, the tradewinds are nice, but it's still Hawaii-humid, and sometimes kind of uncomfortable. Mom said they've updated a few things in the room like the couch and comfy chairs, etc. This unit has two bedrooms, the second being two twin beds. In my opinion, they should have a king size bed in each room so you can bring another couple. Kids always love sleeping together anyway if you bring a family so having two twin beds is a little weird to me. Overall, we've been super happy. This location is amazing having a top-notch snorkel spot right across the road. There are so many great shops and restaurants in Poipu. You need to go nowhere else!

    We love everything about it. They've renovated most of the rooms. Air conditioning is being added…read more The decor is modern. The grounds are impeccably well kept. There is a workout room on the rooftop as well as miniature golf and pickleball courts (modified tennis courts). There are bbq's throughout the various buildings. The kitchens have just about anything you'd need for cooking. There are a couple of different swimming pools. The beach is right across the street and the snorkeling is amazing. You can walk to Spouting Horn. You can walk to the shopping centers and restaurants. You can rent bikes. There are various food trucks on the property on different days. There is a farmers market on Friday (if I remember correctly). The fruits and vegetables are so fresh and fairly priced. DO NOT BUY fruit/vegetables from the street vendors. Complete rip-off. They have different activities daily for people that like to keep busy. The price could not be any more affordable. What we pay to stay there for a week is less than 3 nights at the big brand hotels in the area. You can buy in fairly inexpensively if a prior owner wants out or defaults. We have been staying here for a few years now. You need to take the Rum tour that's about 30 minutes away. Good times!

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    Lawai Beach Resort - Alii one-bedroom | Living Room | Kitchen

    Alii one-bedroom | Living Room | Kitchen

    Lawai Beach Resort - Sunset view from 2103

    Sunset view from 2103

    Lawai Beach Resort

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    Castle Kiahuna Plantations & The Beach Bungalows - Blocked

    Castle Kiahuna Plantations & The Beach Bungalows

    2.8(84 reviews)
    1.5 mi
    $$

    Buyer Beware!! Castle Kiahuna blatantly ignores the law to eliminate "Junk Fees" and does NOT…read moredisplay the total price of the rental costs. We were slammed with a $450 "cleaning fee" at check in. Don't be fooled by the discounted prices. New federal and state regulations, notably the FTC's "Junk Fees Rule" taking effect in 2025, require short-term rental (STR) platforms and hosts to display a total price upfront, inclusive of all mandatory fees like cleaning and service charges. This prevents hidden fees by requiring the full price (excluding taxes) to be shown in initial listings.

    We booked through Agoda and paid $838 for three nights, including "taxes and fees." After we…read morechecked out, we were shocked to find an additional $377 charged to our credit card for a so-called "cleaning fee" -- nearly 45% of the total cost. At no point during check-in, during our stay, or at check-out were we informed of this charge, nor did we receive a receipt or any written notice about it. In fact, the only thing made clear at check-in was that no cleaning services would be provided during our stay. When we called the hotel after our trip ended, and we saw the credit card charges, we were told the fee is buried under "Additional Property Policies" on Agoda -- which feels intentionally vague. This is a huge hidden fee and completely deceptive. We will not stay here again and urge others to be extremely cautious.

    Photos
    Castle Kiahuna Plantations & The Beach Bungalows - The property.

    The property.

    Castle Kiahuna Plantations & The Beach Bungalows - Our view looking out on the other side is a nice grass area but not an ocean view.

    Our view looking out on the other side is a nice grass area but not an ocean view.

    Castle Kiahuna Plantations & The Beach Bungalows - Slide end of the pool

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    Slide end of the pool

    Garden Island Rentals

    Garden Island Rentals

    2.7(15 reviews)
    0.4 mi

    Terrible, just terrible service and terrible people, i used there service a twice when I was in…read moreextreme need of a truck to move, don't waste your time with these people ,they are unmatched at gaslighting and doing absolutely the most vial disgusting and disrespectful things to you if your get on there "bad side" and when I say bad side you don't need to do much for them to throw you under the bus, they won't follow threw with appointments, always late, dirty cars, vindictive weird people, let me save you the horrible experience and stay away And to clarify I used this service over a year ago and wasn't going to waste my time and write a review, but I ran into the owner yesterday when I was at the store and I simply said hi, he proceeded to cus me out, and then makes up a elaborate story and says hes done all these things To weaponize the police to put me under investigation ....and pretend to talk to an investigator on his phone and says, I better not leave the auto parts store because the cops are coming for me....lol this guy is disturbed and obviously is sitting in misery best to just avoid him

    Very challenging 13 day stay that was met by a fix a day with 3 out of 5 air conditioning units…read morebroken for the majority of the time renting. Portables were brought in for each one that failed although the central space of kitchen/living and dining room not bearable as the heat in Kauai plus humidity was high. The rental had a beautiful setting, however, needed to be updated with consistency as some areas plus amenities helpful. The swimming pool needed to be fixed around the perimeter as stone was broken off. I tried with the general manager to receive compensation for the daily calls and frustrations...he was responsive but not with long term fix only a quick fix. It was a very frustrating vacation with family and friends. No attempt to create an amendable solution was done with the exception of $2000 check sent for a $26K bill for the 13 days for each challenge and frustration with a home that did not meet it's advertised AC, it was splits that were not maintained per the air conditioning repair men. I just reviewed the reviews, mine and multiple other reviews that were up with the same comments have been removed at this time. I tried to dispute with me credit card company however, disputes have a short time line which is not in accordance with the timeline of rentals as Payment starts immediately with deposits and monies owed as this home was rented about 8 months prior to going, which leaves you with no feasible solution as the renter. VRBO and AIRBNB now has that capacity to align with the renter with fees for the renter, if the rental is not as advertised which Hale Ma'ana Hou - beachfront home with A/C and pool. And to remove the reviews from July/august/september when the reviews stated the same, is definitely misleading to the renters experiences which were candid...with challenges with the home...needing to be updated/fixed...

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    Garden Island Rentals
    Garden Island Rentals
    Garden Island Rentals

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    Poipu Plantation Vacation Rentals

    Poipu Plantation Vacation Rentals

    3.9(37 reviews)
    2.1 mi

    Terrible experience. Started with the toilet being turned off and the toilet tank empty when we got…read morethere. Reached out to the property manager and they said everything was working fine before we walked in the door??? Took them 18 hours (8:51 p.m. to 3:03 p.m) to fix it so we didn't have a working toilet through the night. I had to find a bucket on my own to use to fill with water and get it to flush. We also could walk about 8-10 minutes down to the beach and use those filthy toilets or ask the local restaurants. Next issue was a concern of our privacy in the bathroom. There was a large hole in the wall (partially covered with a picture) and I mean LARGE that led to a closet/storage area. If someone was in the closet, they could see directly into the shower. The hole was big enough to where someone could tip the picture out and literally grab you. Pictures attached. When I raised this with the property manager (who you never actually see on site), they simply said that nobody was in the closet so don't worry about it. Lastly was the bathroom was disgusting. More pictures attached. I asked for a partial refund and they said they would mail us a check (even asked for the mailing address). No check ever arrived and they stopped responding to my follow-ups.

    The host, "Pete", double booked our room, shut the door in our face when we arrived and refused to…read moregive a refund. We arrived the day after the start of our rental agreement. He claims we "No Showed", but we clearly showed up and stood face to face with him as he fumbled through an explanation as to why it was our fault that he rented our room to someone else. VRBO failed to honor their rental guarantee which states we 'have the right to enter the rental for the ENTIRE duration of our rental term'. Throughout the process of trying to get a refund, Pete repeatedly sent multiple inappropriate text messages to my wife telling her to "F$#% You"... "Sh@# Head". He only stopped after we filed a harassment report with Kauai Police. We are considering pressing charges. Pete is very two faced and what he says to in front of you is not how he feels or what he thinks about you when he is behind a computer screen. Don't let him SCAM or BULLY YOU. GO ELSEWHERE

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    Poipu Plantation Vacation Rentals
    Poipu Plantation Vacation Rentals - Nice

    Nice

    Poipu Plantation Vacation Rentals - Yuk

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    Yuk

    Kauai Kahuna Vacation Rentals

    Kauai Kahuna Vacation Rentals

    2.7(18 reviews)
    0.4 mi

    Update about the review below: After further communication with the management company, they…read morereached out, acknowledged the issues we experienced, and worked with us to make things right. They ultimately provided a refund, which we truly appreciate. Although our stay had several challenges, we're grateful they took responsibility and made amends. We believe every company can have off moments, and we appreciate their effort to resolve things professionally and fairly. We've visited Kauai many times and have always had wonderful experiences, but this property was by far the worst we've ever stayed at. The shower floor had a large crack that sank when you stood on it, and it was "repaired" with duct tape -- completely unsafe and unacceptable. There were spider webs hanging from the ceilings, the dishes were dirty, and the towels were clearly not cleaned -- several still had makeup stains from previous guests. On top of that, every AC unit had a thick layer of dust, easily a couple of inches thick. The internet didn't work for our entire stay. Then, a few days before we checked out, the AC stopped working. I contacted the property management the same day it happened, and they said they would send someone out to look at it -- but no one ever came. I continued to call and ask to speak with a manager, but no one ever called me back. Even after our stay, we have not heard from the management team regarding any of these issues. The lack of communication, cleanliness, and basic maintenance was extremely disappointing.

    DO NOT BOOK A PROPERTY WITH THIS COMPANY!!! We booked a…read moreplace in Kauai managed by Kauai Kahuna Vacation Rentals. Our flight from San Diego was rerouted back after 2 hours due to tsunami warnings that happened while we were in the air. We were unable to get a different flight. Kauai Kahuna Vacation Rentals would not accommodate us due to the extraneous circumstance. In general, their customer service is lacking or non-existent. If you do decide to book with them, read all you the paperwork ahead of time as they tried to increase the cost from the advertised price. This was alarming to see and difficult to correct with them.

    Photos
    Kauai Kahuna Vacation Rentals - Green from the deck

    Green from the deck

    Kauai Kahuna Vacation Rentals
    Kauai Kahuna Vacation Rentals - Coast view from Sealodge

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    Coast view from Sealodge

    The Parrish Collection Kauai - vacation_rentals - Updated May 2026

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