Forgot soup never brought what guest asked for and changed a higher price also didn't ask for pop refill and still waiting for him to come by with the parm that he said he'd be back with read more

Been a long time since I've been to an Old Spaghetti Factory but lunch today was great. Menu is extensive along with good choice for kids menu. Service was great and the food overall was above average. I had the Alfredo chicken mushroom ravioli and it was excellent. Over half of the menu includes starter of salad or soup, along with coffee and tea and dessert of ice cream. Great place to bring a large group and family with kids. Value for what you get is as good as it gets. read more

Came here on a Sunday for a late lunch with the family. We had no idea that Calgary still had a Old Spaghetti Factory. So we just had to come as it used to be one of our favourites until the one downtown closed down. Going inside it was the typical restaurant look that we were used to from the chain. It wasn't too busy on this day but I think there is limited staff as it took some time after our arrival to be noticed and seated. There also seems to be only one waitress waiting on all the tables as service was quite slow throughout our meal. Food was fantastic though and we missed coming here. We had the Happy Hour Calamari which was great but quite small. The kids shared the Spaghetti with Meatballs, my wife had the lunch Manicotti, and I had the lunch Lasagna with French Onion soup. All our mains were great with good portion sizes. There was also fresh bread to share for the table. And of course we had the pistachio/chocolate ice cream for dessert. The food was great but service unfortunately was quite slow. We probably will come back though as this chain used to be one of our favourites. read more

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Six of us went for a birthday celebration. Everything was delicious. I had the chicken piccata and absolutely loved it. Would definitely order that again. The salad was yummy and we shared some desserts. Service was great. Highly recommend this old favourite read more

It was great as always. Good service, very good food. Love left overs next day. Reasonably priced

Good service, prices are great and quality of food was fantastic. Place looks clean and nice.

It's my birthday & my husband called in our order. Caesar salad had NO croutons & the bread had either nail polish or something....the entire meal was GROSS. The Banff location is way better! read more

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Ladies & Gentlemen...this was NOT a good meal. The food quality was just down right cheap. The restaurant itself looked "campish" & cheapie. My order was the chicken parmigiana. Very little taste & I could tell the chicken was the factory chicken...kinda rubbery. The pasta was ultra flavourless with virtually no taste AND I added an upgraded sauce!! This is definitely a low-end restaurant thats disguised as a family restaurant. On a good note our server Kaitlynn was warm & lovely & delivered a solid job. read more

The Old Spaghetti Factory - Chicken Parmigiana with pasta. - Italian Near Me - Calgary, Alberta

Very mediocre food, a rude unfriendly waitress, we definitely won't be back. It is a shame that such nice place on a busy street, right next to the mall, can attract more people and be prosperous. You are ruining your business with both hands. read more

I was at your Calgary location yesterday night with family hoping to dine and enjoy your restaurant. When we arrived there was quite a crowd waiting and no one appeared to be working at all.  Another guest went to look for a staff member to inquire if they were open, and when the manager finally appeared, she was extremely rude, sarcastic, and offensive to both of the first 2 groups of people.  She was so rude that she ran a young couple out of the restaurant for asking if the store was still open! Our family stayed, however after the horrible display of unprofessional behavior by your manager, I'm not sure we'll be back.  To be quite honest, your head office should really take a closer look at this manager and ask yourself... so soon after the pandemic, and likely right around the corner from another one.... is it really acceptable to employ people who first abandon their store and responsibilities, leave your business without any front-of-house staff.... AND then punish your customers for having the audacity to show up 3 hours before closing?! We also did not appreciate her furthermore sparky attitude about the young couple who left due to her attitude problem. She ruined our experience entirely. My family and I hope that you will look into this matter, and please, consider replacing your current manager with someone who appreciates having a job, AND doesn't abuse your customers. read more

Food is always excellent and the service yest was above and beyond. Servers name was Erika and she was fantastic. Cared about the customer. Hope I get her every time I go there. Give the girl a huge raise because she's worth every penny read more

Yikes.....firstly the service is deplorable. Severs are not happy. Secondly, noodles and sauce are the highest margin go togethers you can have in a restaurant, but they refuse to give you enough sauce for the noodles. Why!!? Just give us another 1/3 cup. That's it. read more

Founded in 1969 by Guss Dussin, The Old spaghetti factory is an italian style chain restaurant based out of Portland, Oregon. The Old Spaghetti factory serves you the delicious dishes with fresh ingredients and at reasonable prices. They have all inclusive menu. All Entrées are free of cost which included : 1. Sourdough Bread with Regular butter and Garlic butter. I am totally in love with sourdough bread from now on. 2. Minestrone Soup: An italian soup made out of vegetables like beans, onion, carrots, celery etc. Soup was refreshing and healthy. 3. Crisp Salad: Enjoy the crispy collection of lettuce, carrot, cabbage etc in one plate. After the delectable entrées, we proceeded with the main course: 1. Roasted Garlic Grilled Chicken: Linguine noodles tossed with garlic butter, served with garlic and lemon marinated grilled chicken breast were scrumptious and would love to have it again during my second visit. 2. Penne with Chicken: Penne tossed in basil cream sauce with sautéed chicken pieces and mushrooms is all you need to make your meal complete. 3. Blueberry Cheesecake: Always a lover of cheesecake, this delectable blueberry cheesecake with subtle vanilla flavour was a perfect dessert to end my day with. Also, in dessert they serve ice cream with no additional cost. We had: Spumoni ice cream: Another italian gem, it's a molded gelato with layers of different flavours. We had the blend of Pistachio, cherry and chocolate ice cream. I still can't get over it Rating: 1. Ambience: 4/5 (The old sphagetti has been given an antique look with wooden interiors and chandeliers) 2. Taste: 5/5 (Relishable and delectable meal) 3. Service: 5/5 (Staff is courteous and welcoming) 4. Presentation:4/5 5. Value for money:4.5/5 read more

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We went a couple weeks ago. 8 of us. Service was sub par. Forgot about us for a while. Firstly a lasagna came out clearly burnt (which we sent back). 3 kid's pepperoni pizzas were so cheesy that they hardened before they could eat them. The chicken strips were rubbery. And my meal of spaghetti and meat sauce, the spaghetti tasted like it was reheated leftovers from yesterday's. We should of complained more but that is not our way, we did email them next day and still no response. Will never go back. Even when we returned lasagna through hostess she didn't seem to care. Meal was $160 read more

Not good for big groups - had party of 8 wanted to add 4 more people. They asked if ok to charge 20% gratuity. I said no group would not be happy. - asked to make a separate reservation for group of 4 and get close to us. They said no same day reservations. Only walk ins on same day. When other 4 came in they put them on other side of restaurant. There was a table of 4 close to us but would not put friends there. Felt spiteful. - I spoke to manager before we arrived was not helpful at all. As a manager she should have tried to make our experience better but said it's their policy. I guess they don't care about their guests. - told them of allergies they didn't care and didn't ask if they could get me anything else. - this was a special occasion. Will not go back. Customer service was awful. The restaurant wasn't even full or overly busy. They definitely could have made us happy but didn't care. read more

My husband and I have been here a few times since it opened. We're happy we don't have to go downtown anymore! Yesterday we stopped by for lunch with my sister. It was a normal visit, quite slow since "lunch" happened around 2:30/3:00 for us. Service was great, food was good and it's always nice to see you're paying $×× to get a starter, meal, dessert and tea/coffee! I can be kind of picky about my food but the staff are always accommodating. I want penne instead of linguine? Done. I want more vegetables? Done. I want this meal but with that sauce? Done! And always with a smile. Looking forward to our next visit. read more

I love this place. Super sad it isn't downtown any longer nor does anyone deliver to downtown. This place was a staple for our family growing up in San Diego. So glad it is still around read more

Ok this is place worth checking out And I would give it a 5, but I did REALLY enjoy myself, I just cant give it a 5 because my Manocotti got my hopes quite high and dashed them expertly. First plus was their Long island Ice tea was on point Second plus was the flat bread with goat cheese and other stuff. I cant remember all that was on it, but I would go again just for those 2 things Third the waitress was very attentive, she wasnt paying attention and came over to interrupt a heated argument I was having with my lady at the time. Not her fault, but it did put the grump in my frump. In all fairness it was worse for her than us I bet. (side note for my avid readers were doing fine, the argument was regarding Jurassic Park) TL;DR: Best restaurant in the Marlborough mall area, probably between 17th - 32nd and Barlow to 68th Went again Waiter named Kaleb impressed THE HELL out of me Everything else I said earlier, except now I give it 5 starts read more

Super yummy and portions are enough to take home for lunch. Server April was friendly and helped us decide. I added pancetta to mine and it was so good. read more

The Old Spaghetti Factory - Italian Near Me - Calgary, Alberta

So, the food was ok - pretty good even for that price. However, the service was awful. The staff was friendly and all, but you have to wait forever for you waiter to come up (the restaurant wasn't full of people when we came there, at least half of the tables were free). Our waitress forgot what we had ordered (the drinks, the desert) and we had to remind her at least three times. All in all - it's not a bad place to have a dinner, but the service could be so much better. read more

We arrived at 6:50 pm it was 7:30 before we ordered food and 8:00 before it arrived the pasta was just warm and the chicken was over done we ordered drinks that never arrived. In their defence it was very busy and they appeared to be under staffed read more

We had a great family dinner this evening. Everything from service to food was wonderful. I would have loved a couple more ravioli on my plate but only because it was the delicious! I would have given 5 stars if the salad had been as good but it's basically just lettuce and a bit of shredded carrot. We will go back again! read more

The owner is a knob! The staff there don't clean. There's food and garbage all over the floors. Sanitation is not a priority. The staff also never come by. You have to flag people down and even then it's a hassle. The food is greasy and old. Salad lettuce shouldn't be brown!! read more

My son and I were there this evening to celebrate my birthday. Our server, Jace, was fantastic!! He helped us to chose properly and our dinner was delicious. He was very tall ... lol. Will dine here again!! I ask that Jace receive recognition for his exemplary service!!! read more

Went in at dinner, the wait was not long. The waitress made sure we were good, very friendly. I would come back

Not bad! Very nice decor and excellent service, but that was 3;00 before a rush so will check again! Appetizer menu is not much to choose from so we just ordered soup and salad! Clam chowder was good but small, and Cesar salad was good but lots of garlic! I liked the regular sangria and good prices on Sunday with special Cesar drinks! Martinis are 8.00 for double which is good price, but I didn't try one yet! Next visit will do a entree with martini and post new review! Thanks!! read more

Impressed and will be back! Went in on a Friday night at about 4:30pm and got a table right away. When we left at about 6:00pm there was a wait at the door. We ordered a glass of white zenfendel; always a standard 8 Oz glass. Calamari was the best I have ever had. Had seafood linguini and the Alfredo sauce was awesome ...a bit of a smoky yet spice to it....very unique ...not just another white sauce. Loved it. Plenty of seafood in the dish. We also ordered stuff mushroom ravioli also awesome. Meals include coffee dessert soup or salad. This area needed another choice for dinning that isn't over priced. I beleive they will be successful for a long time. read more

Love the OSF! Glad they opened a new location up after the downtown one closed it was really sad :( Now there's a newer OSF and i'm able to still get their awesome Spaghetti with Browned Butter and Mizithra Cheese!!! As always, bread, soup/salad, ice cream, coffee/tea are ALL INCLUDED!!! read more

Incredible experience! First of all, my server was Jace whom gave my partner and I a phenomenal experience! We asked for recommendations which were the manager's special(spaghetti with spicy sauce/spaghetti with browned butter) and the chicken Alfredo with mushroom and mascarpone cheese ravioli. For dessert, he recommended the spiced cake and we ordered a tiramisu. We loved it and would order the exact same thing returning back to this franchise. Also, the price for all the food you get is well worth it as you get salad and dessert with your order. You will definitely not leave hungry! Thanks Jace for making this environment so much more enjoyable! read more

Terrible service, didn't specify what exactly we were getting, waited almost an HOUR for FRIES. Drinks are overpriced. And the food isn't even that great. I'd rather eat out of the trash then eat here read more

Heard that it opened up on 36th and was out with a friend interested in trying it out, so we decided to stop by for dinner tonight. It was my first time ever at an Old Spaghetti Factory. The decor is great and staff were friendly and helpful. Service was excellent. Their menu has an "All Included" feature which allows you to have the choice of soup or salad, vanilla or spumoni (pistachio, chocolate, vanilla) ice cream, and coffee or tea included. Is the Food Good? I had the minestrone soup and spaghetti with clam sauce and baby clams. The soup was great, although the portion size was a bit smaller than expected--and limited to one bowl (so no unlimited soup/salad). The flavours were balanced and it had a bit of spiciness that wasn't overpowering that was a pleasant surprise that I enjoyed. My spaghetti noodles were cooked fine, but the clam sauce was bland and could do with a boost of flavour. The spumoni ice cream was ice cream. My friend had the clam chowder and linguini pesto with chicken added. I didn't try any, but she had no complaints about the clam chowder and said it was good. There was basically an oil spill pooled at the bottom of her plate that was pretty unappetizing. The cherry tomatoes placed on top were raw and uncooked, and probably could've benefited with being cooked through. They warmed up through residual heat, which made them raw, slightly warmed, cherry tomatoes. Is it Worth the Money? The prices are crazy cheap. Every entree was under $15. So it surprised me when the drinks were still the average restaurant mark-up of $3. The dinner menu is roughly 2-3 dollars more expensive than the lunch menu, which I thought was great. Incredible value from a pure price perspective. Combined with how the food was, it was just okay. I wouldn't say it was really worth the money since my food ended up so bland. If the entree had more flavour, I would say it is an amazing deal for everything you get. I might try it again and order something else. read more

We went here for some pasta as DH had a craving for it! There is lots of parking in the Marlborough Mall parking lot (a big plus) and we were seated right away. DH ordered the french onion soup and I had the minestrone soup. BTW my DH is in the food business and he hates restaurants that cut corners and use cheap ingredients. No problems with that here! He was happy with his soup as the cheese was plentiful, of good quality and delicious! My minestrone looked homemade and it was good, too. DH ordered the spaghetti and meatballs and I had the chicken club sandwich with fries. The fries had just the right amount of crunchiness on the outside and were tender on the inside. The sandwich was excellent as was the spaghetti and meatballs. We ate two orders of their sourdough bread with butter, which was included in the price of our meals. There was no charge for the second iced tea ordered. All in all, the food was good and very filling. The server was attentive and did an excellent job of taking care of our requests. The restaurant was fairly busy on a Saturday afternoon around 1:30 p.m., but was not overly crowded or noisy. DH seldom gives any restaurant a 10/10, but neither one of us could find any fault with the Old Spaghetti Factory so we gave it a 10/10 with a promise to go back soon! read more