Cancel

    Open app

    Search

    The North Face Outlet Hilton Head

    5.0 (2 reviews)

    The North Face Outlet Hilton Head Photos

    You might also consider

    More like The North Face Outlet Hilton Head

    Recommended Reviews - The North Face Outlet Hilton Head

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    7 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - The North Face Outlet Hilton Head

    PGA TOUR Superstore - Hilton Head

    PGA TOUR Superstore - Hilton Head

    3.5(13 reviews)
    1.8 mi

    Don't usually post reviews but making an exception here. Went to a fitting with Nick Piening at the…read morePGA Hilton Head location and it was GREAT! Nick helped me understand the various shaft options and after trying several shafts, we found one that works well with my swing. He also checked the loft and lie of all my irons and was able to reset to factory specs. If you are looking for a very knowledgeable, personable, honest, and good listening Club Fitter, I HIGHLY RECOMMEND Nick Piening to you. I will return to see Nick, for an iron fitting, when I return next year. In addition to Nick, Bill in the club repair shop does an outstanding job. Deb, the store manager, was also very helpful and knowledgeable! All in all, the PGA SUPERSTORE in Bluffton is a class act!

    I have been to many of these stores throughout the US. I now live in Hilton head so I went to their…read morestore there to purchase a new putter. HUGE mistake. I have never seen a more inept staff anywhere. I ordered my new putter...$650. I was told 4-6 weeks. I asked for it to be delivered to their store so it would not get lost. HUGE mistake number two. I contacted the store in the middle of week 5. Was told the putter had shipped (Thursday), and would be in that afternoon as fedex was delivering it. They would call me...NO phone call that day. Went to the store the next day (Friday). Was told it was coming in that day and they would call me...NO phone call. Went in the next day (Saturday). Clerk totally confused so he called their customer service desk. Customer service said it should be delivered that afternoon. They would call me the second it came in...again NO phone call. Went in Monday...5 days after they told me it would be there on Thursday. Was told by Kevin the manager it would be in that day and I could come in Tuesday to pick it up. He PROMISED to call me when it came in since they had yet to follow thru on that promise. Kevin swore he would call me that day. NO call. I assumed it was there since that is what Kevin told me. Worked Tuesday so I went in Wednesday excited to finally get this putter I had been waiting SIX weeks for...it was getting a different shaft, not too complicated I thought. Well, went in Wednesday and not only was it not there the manager said the order wasn't ready and hadn't shipped yet!!! That was the last straw. I told the manager to refund my $600+'s. He said well his putter took over 6 weeks to get acting like I was being unreasonable. Dude, just give me my damn money back...putting a new shaft into a putter shouldn't take 6 weeks. He put the money back on my card. Well here I am three days later and no money. Stay away from this store. It is poorly run, poorly managed and the staff is poorly trained. When I eventually get my damn money back I'm heading to Edwin Watts, should have done that to begin with. The manager was Kevin and the putter was a LAB. Not sure LAB is anymore competent than the PGA tour store. Worst service I have ever had. DONT LIE TO YOUR CUSTOMERS. I work at two courses in Hilton head and live in a community that has two courses. I will be spreading the word about the incompetence of that crew in that store. They should be embarrassed. I won't be doing business with LAB either...6 weeks to get one putter getting only a different shaft. They can't handle their business either. Couldn't give this store a zero rating so had to give it a one...it was a ZERO.

    Photos
    PGA TOUR Superstore - Hilton Head
    PGA TOUR Superstore - Hilton Head
    PGA TOUR Superstore - Hilton Head

    See all

    The North Face Outlet Hilton Head - sportswear - Updated May 2026

    Loading...
    Loading...
    Loading...