The spouse and I ate at Tino's on Washington in Racine today. It was around 2pm, Tommy the owner…read morewasn't there. I got my usual; Italian beef and the $11 box of rib tips. Well.... The girl on the phone was half listening and, once I got home, the Italian beef had gardiner on it instead of the sweet peppers I'd asked for and, was missing the fries. The rib tips were taste wise, a bit off. The order, my usual, has for the second time, not been prepared to my request. You have one job to do and when you're too busy to pay attention to the customers request then guess what? Yep! You seriously PO your regular customer fan base and lose their business. Since fast food is no longer the cheap go to anymore, then the bar must be raised to justify value with quality of food and service. So it appeared that Tommy, the owner, wasn't in the front or the back of house today. Tommy, your help is playing while you're away. And so, I too am staying away after today. Tino's has gone from my initial 5 stars given to 2 stars. As the saying goes, when the cats away, the mice will play rings very true to my review for today.

Great food, when you are able to get it as ordered. The last two times I've ordered ahead via phone…read morefor pick up and my order was made incorrectly. If you're looking for healthy and/or a place in an upscale neighborhood, this isn't it. This is a carry out restaurant for all sorts of unhealthy, yet delicious foods, such as gyros, pizza puffs, Italian beef sandwiches, catfish, french fries, onion rings etc. Located in a high traffic/high crime area. Private parking lot with free parking. Carry out only, but you can call your order in and pick up at their drive-thru window.

Came during St Patricks day weekend and had a blast. Been here several times before and always…read morehits. Great vibes, good food, great service, and reasonably priced.

Went to Pepi's for the first time last night and loved the food! You choose your own seat and order…read moreat the bar. The bartender was very nice and helpful in ordering. I asked her recommendation on what to order and she was spot on! I got the small Italian beef sandwich and small order of fries with honey garlic sauce. The sauce was delicious! It made me want to come back and order wings with that sauce on it.

Okay I'll start with this... if you got the munchies this is definitely the place for it. They have…read morefries, onion rings, chicken bites etc everything you'll find at a Carnival basically. They have cake shakes, custard and all the yummy stuff. The staff is super sweet and make you feel special. They bring your food out to to you. The lady on shift gave me a refill and asked if I wanted anything else in a fast food joint?! I never seen this type of service in a fast food place! The tables are cute and very clean I can't wait to bring my family!

Onion rings were crumbly, the curds had a freezer burned-taste.. the shake was the only thing good.read more

Delicious! Their burger is easily one of the Top 5 burgers I have eaten in a couple decades…read more(cheese, pickle, chopped onions, mustard and ketchup). First of all, you can taste the burger meat, and you can feel it. It feels like you are eating quality hamburger meat, not the mush at fast food places or the washed out "gourmet" burgers, such as Five Guys or Shake Shack. Brilliantly done. The only place I can think that comes close is the food court at the main Caputo's Market in Carol Stream. I felt like I was having a quality burger from the 1970s. That being said, the fries are perfectly fried, crispy but not burnt, but they are frozen fries, much like you would have had in the 1970s. Personally I would give them 7/10, which is fine in my book. Personally, I would have 2 burgers and skip the fries or share a fry, the star is the burger! Wait, there is more than just the burger going for Kewpee, the staff is 10/10 fantastic. We were there during the weekend before Halloween, the kids and families were out on the street visiting the stores, and Kewpee was overflowing with customers, AND the staff was dressed up celebrating and being so super attentive and nice. 10/10 for atmosphere and service. This is really a must-visit restaurant if you are in Racine.

Loved the old school vibe. The burger nicely done and they cooked the crinkle cut fries perfectly…read more I will definitely come back when I'm in the area.

We enjoy this restaurant and this visited this location in Mount Pleasant that we haven't visited…read moreprior. Both locations are fun (Franklin & Mount Pleasant). This location has a treefort you can sit in while eating. We ordered the Beer Cheese Bacon Burger on a pretzel bun (single) with Cheese Fries and a drink (neither of us really cared for it, but we tried it), the Cowboy Burger on a pretzel bun (single) with cheese fries and a drink (mystery drink) to start. We followed up with a S'mores sundae and an additional order to go which was a Crispy Chicken Sandwich and GYRO with fries. We asked the staff what they liked and ordered. They were honest and fun to work with. Fun for the whole family!

First time dining in at Georgie Porgie's. My wife usually brings food home…read more We asked the staff what they liked and ordered. They were honest and fun to work with. There is a treefort you can sit in while eating. We ordered the Beer Cheese Bacon Burger on a pretzel bun (single) with Cheese Fries and a drink, the Cowboy Burger on a pretzel bun (single) with cheese fries and a drink (mystery drink). We added another order for a S'mores sundae and a to go which was a Crispy Chicken Sandwich and GYRO with fries. Build out as a treefort with plenty of seating inside and patio seating as well. The booths are extra big as well with plenty of room. Very kid friendly. Fun for the whole family!

5 star food!! Never a disappointment. They got flavor!!! Best in the area, check them out if you…read morehaven't already

If you want a good gyro in Racine, go to Arby's. If you want a gyro that they'd serve at a…read moreretirement community on Greek Night, then go here. Also, be careful on Greek Night at the Golden Acres. This is more "Sad but True" than "Gyro of the Day". The staff was friendly and it was served promptly, and blandly. The meat seemed like it was kept in a steamer. No crispy charred bits, not enough seasoning, and served on a powdery pita right out of the bag! And why not use red onion instead of that bland white or yellow onion? My platter was mess of sub-par ingredients. To quote Tina Turner... "we don't need another Gyro..." if you're going to make this garbage. Two stars as the service was good, and so was the Feta and Olives on the salad. It's only a "Juke Box Gyro" if all of the other songs were by Nickleback and Daughtry! Tony Orblando! The gyro sauce had flavor like sour cream. They probably had a lawsuit when they tried calling it Tzatziki. It would be a crime if they did. No no no no!!! Don't go! To quote the Foo Fighters... "There goes my Gyro...", right in the trash.

Food was soooo good haven't had fresh tacos from them in awhile was happy to see pops back n…read moreeverything tasted great! 4 beef tacos and steak burrito

Tacos are delicious, prices went up but that's everywhere. When I'm the area I make it my business…read moreto stop for a bite .

1-Star Review: Extremely Disappointed with This Location…read more Customer service from the manager tonight was unacceptable. This is the second time I've had a terrible experience with this location. The first time, I waited over two hours for my food. When it finally arrived, it was left on my porch for more than 30 minutes without anyone ringing the doorbell. The food was cold, stale, and smelled like refrigerator burn. They offered me a free pop as compensation, which I never even picked up because it didn't solve the problem. Tonight, I placed a $60 order, and the app added an extra sandwich I didn't want. When I called the restaurant to fix it, I was told my order was being sent to a completely different address, even though the app showed my correct address. If I hadn't called, I would've waited hours again for food that never arrived. When I spoke with the manager (I believe his name was Andrew), he told me, "Customer service is above his pay grade." His only solution was to refund the order, which would take 5-10 business days, meaning I'd have to repurchase the food and lose the online coupon I used. There was no effort to make things right or take responsibility for the app issues and poor service. Between the repeated mistakes, lack of accountability, and dismissive management, I'm completely done with this location. I will never order here again and strongly recommend others avoid it as well.

Twice it took over 30 minutes to get my order. I am less than 10 minutes from the restaurant. It…read morewas literally 2 sandwiches. Call to ask about it I got attitude from the person who answered.

They have the best gyros in town and the service is always good. Staff is friendly and helpful. The…read moremeat to falling out of the sandwich.

Went there for Friday night fish fry since we hadn't been there in a long time. What a…read moredisappointment! A square, prebreaded fish patty which had obviously been slid out of an envelope. Fries, while not burned, were a dark brown - a sure sign the grease is old. Gus' has changed - never going back.

Was at this McDonald's today now I tell you one of the best Customer Services yet I had just one…read moreissue with an employee but when asked too speak with manager she was amazing I seen on her manager tag her name was Brittany awesome person will be going back I'm sure this is the McDonald's on state st .

I immediately knew this place was going to screw something up when the girl with peacock hair made…read moreme wait to order so she could flirt with the customer at the window. And I know this because she left her mic on the entire time so I could hear. When I finally was graced with the privilege of ordering, it took her a few times to get it right. When I get to the window, all that nice attitude she gave the guy in front of me turned to complete disdain for me. Why? I'm not the one who f'ed up her hair. I finally get my food, and indeed the order is screwed up as I suspected it would be. The sad thing is it had a receipt stuck to the sandwich box YET contained an entirely different sandwich. Can these employees even read? After my experience I have my doubts. Go somewhere else, the people working at this location are just passing time, using up valuable oxygen.