**1-Star Review - Serious Cleanliness, Maintenance, and Pest Issues at Springdale Planet Fitness…read moreoff Sunset Blvd. I've been a regular member at this Planet Fitness location because it's convenient to my job, but the men's locker room and showers have become unacceptable. **Pest problem:** Over a week and a half ago, at around 4 AM, I saw a cockroach crawling all over the water filter/drinking fountain right outside the locker rooms near the main entrance. I also noticed what appeared to be roach feces on the fountain earlier this morning. With 12+ years of pest control experience, I'm confident this isn't an isolated sighting -- German cockroaches seek water sources, and seeing one in a lit, active area during early morning hours suggests an infestation with eggs likely in the walls. I immediately reported it to multiple team members and called customer service. Responses were always vague ("I'll tell the boys," "I'll generate an email," or "I'll let someone know"). Nothing has been fixed. **Bathroom and shower conditions:** The men's restroom consistently has: - Trash scattered everywhere - Strong mildew odor - Pubic hair on floors, in showers, and under sinks (same hairs visible for over a week) - Smudge marks on walls, lockers, and sinks and is very putrid The showers are even worse. Most days there is no hot water at all (confirmed by multiple other recent reviews). Specific issues I've seen repeatedly: - 4th shower on the far right: clogged drain that causes flooding - 1st shower on the left: broken faucet handle - No soap in any dispensers - Today, blood was smeared on the walls of the 3rd shower I had to cut my shower short and leave immediately due to the health hazard and ice cold water. I've seen members use the restroom and return to equipment without washing hands -- lack of soap doesn't help. This has been ongoing for months based on other member complaints. It's a multi-million dollar facility, yet basic maintenance and cleaning aren't happening. The men's side seems to get progressively worse. **Other concerns:** - Early morning shifts often have no staff at the front counter. - I've occasionally seen what appear to be homeless individuals in the men's locker room, raising safety questions about access control. - The parking lot area can feel sketchy at times (people yelling or acting erratically nearby on Sunset Blvd). I've tried giving the benefit of the doubt and reported everything politely and respectfully multiple times. Today crossed the line. I expect basic cleanliness and working facilities for my membership dues (including the recent $52 annual fee). Please address the pest issue, restore hot water, stock soap, and deep-clean the locker room/showers properly. Hire and train staff who actually follow through. Other Planet Fitness locations in NWA are noticeably better. Attached are photos from my recent visits. If you're a member here, please do your part with common courtesy and cleanliness too.

In between Zoom calls, I popped out and got in a workout followed by a shower. Plenty of space at…read more9am on a Monday for a go on the thirty-minute circuit with all the equipment working. Arms, legs, chest, core. Yay! Afterwards, a quick shower that had enough room for my stuff and a secure place to keep things until I was done. Clean though of course I'm wearing shower shoes. [Review 19788 overall - 265 in Arkansas - 760 of 2023.]