While sitting outside enjoying a coffee in the sunshine (at Coffee Lab next door), my husband and I witnessed a staff member of this place speak incredibly rudely to some people who had parked in a designated Monkey Tree parking space by mistake. While it is completely reasonable to have asked the people to move their car, manners, politeness, and basic common courtesy are also a reasonable expectation. Saying 'please' and 'thank you' doesn't take much time or effort. Customer service obviously needs some attention. Very disappointed! I can't comment on the business itself, just wanted to share how comfortable some of the staff are with showing rudeness towards others. read more