They did an excellent job. very satisfied , would hire them again…read more they completely cleaned up. Had us inspect the job when they were done. Also kept us informed of every step. We thought the price was fair.

Booked an estimate and the text said they would arrive at a certain date and time. One hour prior,…read moreJustin texted to say they "typically" do drywall repair estimates virtual/remote and asked if this worked. Once I explained it did not work and I needed someone to come as scheduled Justin stated they Never do their estimates in person and he would Not be coming out. I have never seen a company that exclusively does estimates virtually, especially to replace water damaged drywall. I think Justin is just being lazy. Absolute waste of time.

I had a great experience here while looking for laminate countertop. You need s drawing and…read moremeasurements before you go, but if you have that they are very helpful, and the selection of laminate is great. Justin thoroughly explained the way they could fit counter, and the most economical cuts and edges. Will definitely return to order.

Probably one of the few surviving small family owned lumber companies in the area, now in their 3rd…read moregeneration of family ownership. Their lumber is probably a few pennies more than you would pay at the big retailers, but more than worth it for the higher quality lumber and the service you get here. The retail section is small and easy to navigate, still with a good selection. I'd say whether running in to get a new hammer or building a home, definitely give them a shot!

i went in today only knowing that i needed material to help build a closet, not knowing the…read moreofficial names of any of the materials i would need only being able to describe to the best if my knowledge. i spoke with mike and he jumped at the chance to discover my needs. i was very impressed with his service and ability to interpret my "non expert descriptions" and get me what i needed. thanks mike for your hard work!

J & S concrete came out and gave us a quote and started work the following week. Very happy with…read morethe customer service and results of our breezeway floor. They removed many layers of peel and stick tiles and then grounded down concrete to expose the beautiful stones. Sealed concrete with a polyurethane sealer, which looks fantastic. We are enjoying our new floor and we thank J & S for all their hard work.

Outstanding family run business - Randy and Amy are very knowledgeable and care about the customer…read more Great attention to detail and quality. Chase and Sheldon did our tear out and install and were very professional and did a super job. They cleaned up meticulously after the tear out and were equally attentive to details with the install. Would highly recommend this business.

Great people to work with on any project large or small.Quality craftsmanship and finish.They did a…read moresun room for us and its beautiful.Electrical to trimming the room all done w quality.

Xavier was our tech and did a great job for us replacing a new reverse flow valve and inspecting…read morethe system for the beginning of the season. He was highly skilled and completed his work in an afternoon. Extremely satisfied with the work and the price. Good company and we wouldn't hesitate to use them again.

Everyone at Town and Country are amazing! We appreciated their constant communication and…read moreprofessionalism throughout the building process. If we ever had a question or concern they resolved it immediately. Having the Buildertrend app was also a great tool to have all of our documents, schedule, photos and progress easily accessible.

We had a deeply frustrating experience building our home with Town & Country Builders. While they…read moremarket themselves as a custom home builder, our design choices were consistently challenged. Rather than accommodating our preferences, we were often told, "this is how we typically do it." For example, we reiterated our preferred paint choice at least five times before it was accepted--only to later discover the wrong paint had been used. Early on, we traveled from afar and spent 2 days selecting every detail of our home, expecting a smooth process. Instead, poor planning and lack of communication undermined our efforts. Our flooring wasn't ordered until the week before installation, months after selection, and it was on backorder. We scrambled to find a replacement floor, and the company was unapologetic. The wrong bathroom tile was installed. They blamed us and insisted we cover the cost, even though we had image proof of our selection. After multiple frustrating conversations, they corrected the mistake. Wrong light switches were installed, with T&C expecting us to pay for the extra labor. Items were ordered without consulting us, including major purchases like exterior siding & shower inserts. Their organization, communication, and project management were disastrous.We had little insight into what was happening or what was being ordered. Instead of using a modern system, they relied on sticky notes, leading to repeated follow-ups and confusion. Emails went unanswered for weeks or months. Eventually, we purchased our own appliances, which led to retaliatory claims that we had to install our own oven vent-- something another professional confirmed was the company's responsibility and against inspection requirements.We also had a complete lack of visibility into the budget. Updates took weeks or months, leaving us in the dark despite repeated requests. Move-in was a disaster. They failed to provide a walkthrough & purposely poured our driveway just days before move-in, making it difficult to unload furniture. The exterior was covered in dirt, bugs, and construction debris. They insisted it had been cleaned, but we had to demand a power wash. We moved in August 2024 with a long list of projects needing completion before final sign-off. To ensure completion, we withheld our final payment, which occurred in November 2024. The last time we heard from the general contractor, Brad, was June 2024. He stopped responding entirely, leaving us in the dark about key issues. Post-move-in issues reinforced our disappointment. Brad blamed a neighbor's drainage issue on us, even though the problem was caused by a faulty lawn drain that T&C had installed at the neighbor's home. He falsely claimed that our grading & sod caused the issue. Meanwhile, our yard was poorly graded, requiring us to hire another company to fix it. During freezing temperatures, a major leak occurred in our well water pipe flooding the street. Brad blamed our elderly parents, claiming they should have adjusted the heater pump before leaving for the winter. The contractor who installed the heater confirmed the failure was due to faulty equipment and no manual temperature control even existed. To make matters worse, the water pump house was poorly insulated & falling apart upon opening.We hired another vendor to fix the issue just to have running water. Now, more than 14 months later, we are still waiting for T&C to address the matter. They are refusing to communicate with us, claiming we owe $400--something that was never properly communicated. As a result, we paid out of pocket for their mistake, despite it being covered under warranty. Throughout our experience, there were repeated delays, lack of communication, and an overall sense that our project was not a priority. Emails and messages went unanswered, key orders were mishandled, and we often had to chase them down for updates. Rather than take responsibility, T&C frequently shifted blame onto us or vendors.