I have been getting electrolysis on my underarms for almost a year now. I had laser hair removal…read moreon them, but was unable to finish the full course of sessions due to a move. I decided to continue with my hair removal by using electrolysis. I am AMAZED at the results!! I haven't shaved in more than a month, and there is VISIBLY less hair. It isn't painful AT ALL (like I thought it might be). However, everyone's sensitivity level may be different. My only advise to new patients (or ANY hair removal patients), is to be patient. Permanent hair removal is not instant. You need to continue with regular treatments to see the results, but the results are MORE than worth it. Plus, the cost of electrolysis is MUCH less than laser, and much less than constantly buying razors, shaving cream, etc. Crystal is very professional, courteous, and knowledgeable. She makes you feel very comfortable, and explains the process very well. She is very personable and easy to talk to. I love going to my appointments and chatting with her. Plus, her office is very comfortable and relaxing. I would fall asleep if we weren't so busy yapping. :)