always expedient. exactly what you ordered timely manner. Anytime you need customer service. They…read moreare very helpful online as well as in the shop.

Terrible customer service. Several voicemails - ignored. Email inquiries - ignored. Phone very…read moreseldom answered. When someone finally answered, she was snippy and short with me. Never received a confirmation email. On a positive side, they do have a great selection of fabrics online and instore. Visited this shop while on a cruise.

The Glacier Bay Trading Company is a fun place to shop for Alaskan souvenirs. The shop is pretty…read morelarge and has just about everything Alaska. I was looking for a few "stocking stuffers" for the holidays and this place had everything from sticker and key chains to personalized pocket knives and all kinds of apparel. They are only open seasonally when the cruise ships are in port. The service was quick to cash out and the staff was friendly and welcoming. Prices were comparable to the other souvenir shops in town .

I love a good tourist spot and the Glacier Bay Trading Company was huge with a ton of great items…read more They carried the expected merchandise of seasonal tshirts and sweatshirts, hats, toys and plushies, candy and chocolates, and everything in-between. Admittedly, I showed a lot of restraint and only bought a couple of items. The staff were friendly and the prices were reasonable.

Think of a Klondike Gold Rush-era general store with a 21st Century twist - prospectors didn't have…read moremuch use for wireless earbuds or phone chargers, after all. They've got a good variety of snacks, over-the-counter medications, souvenirs, and a whole lot more. Located an easy walk from the cruise ship terminal in the heart of Skagway, Grizzly's General is a locally owned business & the over the top friendly staff is there for you.

This was off the main drag. It was Memorial Day, so the Hardware store was closed. We found this…read morestore and it had a lot of the merchandise that the Hardware store had. It had lots of general snacks and OTC meds for colds, allergies, stomach ailments, etc. It's a great place for locals and tourists alike.

Got this last week when I was in Skagway they shipped it at a reasonable price and received it…read moretoday thats less then a week can't wait to buy more

Really cute gift shop geared specifically for the little tikes! We bought a really cute Alaska…read morehoodie for my daughter, along with an Eskimo doll that I know she is going to love! Other gift shops in town have stuff geared towards the youngins, but not with this kind of selection. Clothing-wise, I saw things sized newborn-young children. The hoodie we bought my girl wears sized 3T, which was the largest size in it, so lots of teeny sizes. I'd highly recommend this shop to anyone looking for a gift for a baby or child. (Yeah, it's pricey, but it's a gift shop in Skagway, so that's a given.)

Mohamed and his staff were wonderful! Out of all the jewelry stores in Skagaway, they were the only…read moreones not pushing us to come in, offering free charms or anything. Just nice conversation and so polite. They made such an impression that we went back after we had lunch and did end up making some purchases. I made sure to get his card and will be making further purchases from him in the future. You can't go wrong at KGR!

Mo and Rodger are wonderful gentlemen, helpful and stocking something for every budget. I was under…read morea time crunch being on a cruise ship and the sapphire ring I wanted was too small. Mo got it sized in under two hours and gave me a ride back to the dock to catch my ship! How is that for service! Besides the sapphire and diamond ring I also purchased a Black onyx ring where the stone had natural lines of gold running through the stone. I was told it was very rare and the reaction of the salesmen I showed it to aboard the cruise ship I was on seemed to prove that out.

My husband and I were looking for a Native American mask and the ones we saw in Icy Straits and…read moreJuneau were beyond our budget...We walked into this store and Pradeep was very personable and knowledgeable about the affordable masks in the shop...We bought one and he gave me a deal on a whale tail charm too...We had a good time and bought a great mask!

We stopped in at the end of the day and were nicely greeted and encouraged to take our time to…read morelook. I found several fascinating and beautiful pieces and have given a couple as gifts. Highly recommend a departure from the cruise line sponsored stores for something unique!

Third cruise to Alaska...and 2nd visit to Aurora Jewelers...absolutely perfect shopping experience!…read moreCompleted my Wife's Tanzanite Suite...both with Jimena helping us. She is extremely professional and knowledgeable with the quality of Tanzanite...also, a very pleasant young Lady that easily becomes a trusted friend. Thank You Aurora Jewelers for being a part of a memorable Alaskan voyage!

Gave me a price on a necklace that I liked. Told me the price was only good for an hour! I was on…read morethe way to have lunch with my family. Also, asked to take a photo of the necklace and was told I could not. This is no way to do business with tourists.