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    The Leo Kent Hotel

    3.5 (48 reviews)
    Open Open 24 hours

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    Statue of Pancho Villa with The Leo Kent in the background.
    Robert L.

    This hotel was right at the beginning of the downtown area of Tucson and as beautiful as it can be. Some higher floors have majestic views from their windows of a growing city with major development throughout. The park across the street features a statue of the revolutionary Pancho Villa who was a hero to many in the 1800's. Our room was beautifully done and the staff as helpful and professional as expected. Valets were all helpful and fast. Definitely recommend a stay if you're looking for a cool place to stay.

    Ngoc H.

    Nice downtown location. This is part of the JW Marriott brand. They take pets. Pricey but expected. Would stay again. Rooms were nice.

    Anne S.

    I stayed at the Leo Kent for one night right after Christmas and happily provided a separate very good review for their restaurant, St. Cruz, but unfortunately I can't say as much for the hotel itself. I've gone back and forth between giving the hotel 2 or 3 stars--the higher score only because the staff working there are all lovely and very helpful. But I hate feeling ripped off, so ultimately I went with the 2. It's hard to keep track of the numerous chains and levels in the Marriott family, but in general the Tribute Portfolio hotels (of which the Leo Kent is one) are billed as independent boutique hotels, with the word "luxury" thrown around a lot. Design-wise, the Leo Kent is fine when you walk in--but also quite honestly pretty generic, like someone in corporate tossed the terms "boutique," "Southwest," and "urban" into an AI blender and came up with the design. Then they went to Target and bought the brushed-bronze wastebaskets and bathroom accessories to represent "upscale." (No knock on Target--that's where I get my stuff too! But please, Marriott Corp., don't think you're fooling anyone.) The in-room amenities are woefully lacking: the same bolted-to-the-wall shampoo/conditioner/body wash you can find at a Courtyard Marriott (I'd just stayed at a CM in Las Cruces over Xmas and honestly it was the same stuff); only $8-per-bottle water as an option (whereas the CM provided 2 free bottles); and absolutely nothing else. The coffeemaker was a joke: a cheapo little thing I couldn't even fit the tiny paper cup under, with one pathetic coffee option and a wrinkled bag of tea. Seriously? The CM had a better machine, multiple coffee and tea options, and ACTUAL CERAMIC CUPS to use, along with ACTUAL GLASSWARE in the room--also lacking here. Look, I'm a loyal Marriott customer and find value in both the Courtyard Marriott and Autograph portfolios, for different reasons. But this just felt like being punk'd by corporate to pay more for . . . not much, and in fact LESS than you get at a lower-tiered chain. Will you have a terrible night here? Nah. But you'll probably leave feeling like you paid for more than you got.

    Jessica P.

    Really nice experience! Right in downtown, walking distance to so many restaurants, entertainments, bars & coffee shops. The light rail, which is free, is also a nice option and runs right outside the hotel. Service was extremely friendly & helpful! We had a hiccup with our credit card points, which we booked with the hotel, and the service desk offered us parking and to hold our bags while we waited to figure to out. King room was small but beautifully designed. Really nice attention to detail. VERY cozy bed!! They offered a late check in option which was nice. The only thing is parking. Tip.You can park in the parking lot and just pay the parking structure and pay HALF the amount than if you were to tell the hotel you were parking with them. $16 vs $32. It's up to you...

    askew mirror in dark

    I have been in the Leo Kent Hotel in Tucson for ten minutes and am writing because I am appalled. The first room on the sixth floor I was offered had a wide beam in the middle of the window, leaving two small slivers on either side, with the only view being of an office building wall and little light. It was dark and ugly. I returned to the desk and was sent to a room on the second floor where the window faces directly onto a panopticon of a 6+ floor apartment building windows right outside my window. The glass door of the closet is scrawled with a massive crack, the glass dresser door also has a huge crack, the mirror is hung askew on the wall and is in the dark I feel like I'm in a horror movie.  I was told at the desk that there is not one room available in the entire hotel (on a Monday?!?) that has light and doesn't face a building wall. So somehow now I'm paying nearly $400 to stay in a dark room with broken glass and to be watched by 30+ apartments. Somehow, the front desk staff decided that "my reaction" (the desk clerk's word) is the problem, not these terrible rooms.  The wifi is so slow I have to use my phone hotspot instead of my laptop to write this. Of course it's impossible to find an email address for the hotel online. There is a glob of dirt and hair on the back of the bathroom door. There is a thick layer of dust also on the back of the bathroom door and on the nightstand shelf and book by the bed. But again, my "reaction" is the problem. When did this become Marriott's standard? This is the worst hotel I've stayed in where I've paid this much. Since the two people at the front desk don't care, I tried writing the only email address I could find--no response, of course. Don't stay here.

    Tacos
    Miriamn L.

    I'm not really sure where to start with this review. We came here on Mother's Day weekend on a Saturday. We tried ordering alcoholic drinks and the server told us the bartender had called out and she wasn't sure if the manager can make the alcoholics drinks. My husband ordered an old fashioned and we were told they couldn't make it so he ordered beer instead. The fries did not taste fresh, they had like a stale or day old taste. The salsa had no flavor it tasted like an open can of tomatoe sauce. I also ordered tacos and was not impressed with the taste of the tortillas. I asked about the tortillas and was told it was a special kind of flour that I've never heard before. The drinks that had limes looked old and stale, they were hard and we couldn't squeeze them out. As a bar and restaurant the limes and fresh produce to garnish the drinks should look presentable and be fresh just like the food. The server also took a while to check on us and we asked for refills she forgot and we waited quite a bit before we reminded her about our refills. For the price this was definitely a NO for me. Bad service, overpriced, food was just not giving, and no bartender.

    A guest room with two beds
    Doug B.

    It has been a REALLY long time since I last stayed in downtown Tucson, and only slightly less since I have been there. This new hotel popped up in my search results when we were looking for someplace to stay while visiting our son. We decided to give it a shot since we come to Tucson periodically and I've got some Marriott status. (This is a Marriott "Tribute Portfolio Hotel") For some perspective, we stayed one night, did not eat in the restaurant and we parked a car in the underground garage. (Parking is currently $32/day, but I didn't really see any nearby alternatives that weren't a somewhat shady-looking rental-fence encircled lot with an "$x Parking" sign in it. Since this is a shared-use building, (hotel and offices/businesses) things can be a little confusing. The signage is pretty good, but I had to make some wrong turns and adjustments since there are multiple elevator banks and the reception desk/lobby is not immediately inside the building's main entrance. I think the best way to get checked in, if you have a vehicle to park, is to stop in the loading zone in front of the building and go to reception to get your parking pass and room key. Then, go park in the garage and take the elevator. Note that you need to take one elevator from parking to the first floor, then walk around the corner to another bank to get to the guest room elevator. I don't remember the signs there being good, but I'm not completely sure. The two guys at the reception were really friendly and helpful. They told me which elevators to take and how to find the parking entrance (it is immediately to the left and down the ramp after making a left from Church onto Broadway) The hotel itself had that "new hotel" feel and smells (paint, carpet, etc.), but nothing overwhelming. I'm sure those will be gone soon. Our room was nice, but *very noisy* at night until well after midnight, which was unfortunate, but bearable since we were just staying a single night. A lot of times when I'm coming to Tucson, I need to get rest and wake up early, so that would not be optimal. Everything in the room worked fine, though the TV was on and there was no remote anywhere. Short of yanking the plug, there was also no way to power it off, so we contacted housekeeping and they found one for us. I think maybe they're still dealing with some small glitches since the hotel is new. I walked in the morning to some nearby restaurants and a donut shop. It was pretty quiet on a Sunday morning, but a few places were really busy. I didn't have to walk too far to find food. The garage is a bit tight and I can imagine larger vehicles having navigation and parking challenges. The signage is OK, but routing is kind of weird to get to the hotel's spots (shared access building means shared parking garage). Access to I-10 is nearby and that route is probably a lot easier than navigating Tucson streets to get to, say, the university or foothills areas. The room keys are made of wood instead of plastic, which is unique.

    Two Queen Single Room
    Stephanie V.

    We stayed at the Leo Kent @theleokent in downtown Tucson, Arizona, for my 50th birthday celebration. This hotel has a rustic southwestern decor, but also feels downtown modern and luxurious. It's located in the center of downtown and most of the places we wanted to go were walkable. There is parking underneath the hotel (I paid $16 when leaving for my car to stay their from 4 pm until 11 am the next morning), and their highly rated restaurant and bar, St. Cruz, located on the first floor. Though I love the color scheme with the emerald green, gold and browns in our room, the accommodation that drew me in is the Nespresso machine @nespressousa provided in every room. The service was so great here. We were given such a nice room with the best view of the city, and when we requested additional Nespresso pods, housekeeping brought them up immediately. Priorities! There's a mini market tucked in between the lobby and restaurant that you barely notice, but it's such a nice addition if you need any snacks or sundries. @tributeportfolio @cityoftucson @nespresso @marriotthotels @marriottbonvoy

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    6 months ago

    Great hotel, clean rooms, very convenient location. The AC could work better but otherwise great hotel

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    2 years ago

    Gorgeous hotel! definitely will stay here again but will make sure to stay on the quiet side of the building.

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    Our room was beautifully done and the staff as helpful and professional as expected.

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