I was number 1 in the queue and was waiting to speak to a live person for 11 minutes !! And 30…read moreseconds, and still on hold, I hung up. So unprofessional of this place !!! Get services elsewhere

Great company!! Professional coordinators and dedicated Home Health Aides!!…read more This agency is the best!!

Big promises and i am hoping that things will work as well as promised although things are not…read morestarting too well. Hopefully it was an oversight that the voice mail for both the office number and the case worker both had the "mailbox full" at a time when there was a major disaster happening for my sister..... but we'll see. it was such a promising start and i'm hoping for the best.

I've been working with this agency for a few years now for my mom. The staff are very courteous,…read moreand they really make sure my mom is helped every step of the way. The coordinator we worked with always answered our calls and helped us find the right match for her home health aide. I would recommend Emanuel to anyone who needs them.

The staff at THAH really go the extra mile to meet our needs. They are unfailingly kind, caring,…read moresupportive, helpful, understanding, smart, thoughtful, and able to work with last-minute changes, unusual schedules, and everything else that's arisen. They return calls and emails very promptly and never ever drop the ball. They listen carefully, understand thoroughly, and act accordingly. The caregivers have also been wonderful. Before we found this place we thought all PCA agencies were the same--but that's not true. We love THAH and all its staff and employees so much.

The name says it all a lot of experience care and overall wonderful staff…read more I also have neighbors and friends who love and Rappe about this place

The worst company on the planet. Had an aid call Ana she worked for one Hour 1/2 plaid with the…read morephone for the rest of the time. When I call the supervisor and told her all she said was sorry

Home health aide/home attendant/home care worker and coordinators are unprofessional, dishonest,…read moreuntrustworthy, and unrealiable. Staff dont show up to clients home to provide home care service as scheduel. Staff leave shift early leaving loved ones unattended. Coordinators tell family client has 24 hour care. Then abruptly reduce hours without notifying family members. With no regards or care for your loved ones, even if your loved one is bedbound they abruptly stop services.

my experience was flawless callie is great she has a lot of patience she is very thorough and…read morerespectful it's a pleasure to work with her i would recommend anyone to white glove in a heart beat

Unprofessional scheduling coordinator like Victoria is a reason to think twice about this agency…read more She doesn't care about client long enough to listen to their needs and remedy any issues that may arise, then her resolve is to bail when she cannot get her job done. No time for incompetence, no time for petty behavior. One need to work with caring and accommodative office staff which will in essence reflect on the HHA they hire to work with clients.

I use this place at my pcp and never had issues until recently where everytime I go up there inside…read morebusiness hours they are closed. Saturday november 8th I came at 2:20 pm they were already closed when online the hours are till 3pm. Today , Monday November 10th they were also closed . No alternation on the online hours I just don't get it. I'm wasting my time and money to get here for them to be closed.

Worst place ever, the wait time is unbelievable long just to take a drug test. And very…read moreunprofessional. They need to better because why should people wait so long for a drug test to be done.

I've had physical therapy at two of their locations and also took our son in when he was a baby for…read morea little work, which seemed weird but I think it helped him. The staff really seem to know what they are doing, and I have found they are pretty good at dealing with insurance on your behalf. I haven't had any issues.

I started at Spear Physical Therapy after moving to Brooklyn 3 months post-op for an ACL…read moreReconstruction surgery from my quad. Alyssa Kopsidas was my PT for the duration of my time at Spear. She put a lot of care into a plan of getting me back to a place of mobility and building strength, I'm really grateful I had her to help me through the process. She was always really helpful to answer questions about workouts outside of PT and what was happening physically with my body step-by-step. Spear's app was also really incredible as a way of referencing exercises when at home. Spear does rely on some independence during sessions, as the appointments start with the PT, and then you continue the session with an assistant. I eventually left to get more specialized care as I needed more 1:1 time with my PT. I left my experience at Spear feeling stronger than before and having a larger understanding of the full picture of my recovery!

Some coordinators and those who work after office hours are awful and irresponsible; they cause the…read moreagency to lose clients because of their poor work, and the administrators don't even realize it.My mother preparing breakfast, unable to stand and without clothes, upstairs with the stove on, and the HHA apprentice standing watching her, doing the job the agency taught her. Congratulations!

Still zero stars still horrible and still great cause for insanity. The office is the problem no…read morecommunication between shifts and or people covering shifts. They don't respect anyone especially their best nurses.