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    The Knot

    3.6 (91 reviews)
    Open 9:00 am - 9:00 pm

    Services - The Knot

    Applying hair extensions

    Bridal hair services

    The Knot Photos

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    Recommended Reviews - The Knot

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    Reviews With Photos

    How do you miss this?
    Crystal H.

    Oof. Just oof. Didn't notice until I got home and my husband took a picture of the back of my head to show me. I don't even want to go back to get it fixed. I guess my husband is going to get a crash course in evening this out. Been going here a while, never have the same girl because I always just get a really simple cut or trim. Need to find another place.

    Store sign
    Erica G.

    I've been coming here for about a year. The first girl I saw quit and they never notified me until I came in for an appointment. They didn't even try to get me in with someone else, just told me I had to reschedule. The girl I see now (Lisa Tran) is great. Went in today and saw this sign. Incredibly disappointing. I shouldn't have to ask you to wear a mask. Doing the bare minimum to protect us both is not a favor to me. I don't give my money to businesses that don't value the safety of their customers or employees. *Lisa already had a mask on so I didn't have to ask, but hardly anyone else did.

    They did a gorgeous job on our hair for me and my daughter. It's her wedding day and it get hair is perfect!!!

    Katelynn B.

    Avoid this salon like the plague. It's long but worth the read. I had a haircut with Lisa Tran after my previous stylist, Asha, quit. I didn't think it would be a problem seeing a new stylist since I've never had a problem at The Knot. My curly hair was down to my butt in a V shape. I asked her to cut my hair straight across to get rid of the V shape, trim my dead ends off, and shape up my face framing. She cut my hair to bra strap length when it's straight. So in actuality, my curly hair comes down to my shoulders now. She took way more off than what I asked for. When she asked, "What do you think?" I said, "IT'S SHORT!" She said, "but fuller!" Um, that's not what I asked for. She made my face framing look awful by making two large cuts in the front on each side of my face that did not flow with the back of my head at all. It looks choppy. I leave the salon and put my hair up as soon as I get home. My baby hair is GONE. My baby hair was long enough to be pulled into my bun. I immediately have a break down. These baby hairs are so short they cannot be pinned in the back or tucked behind my ears in the front. I call the salon and ask to speak to the manager. Sabrina (the manager) tells me to text her the photos. I do. She never offered an apology or a refund. I had to ask for one! I requested the owner's contact information. Sabrina never provided it. I track down Asha and her new salon (I know now that I should have done this from the beginning). I schedule an emergency hair appointment. She had to cut my hair a little shorter to make it blend with the choppy face framing Lisa did. Not only that, but Asha had to take more hair in the front by my ears and cut them to blend in the baby hairs. She did the best she could with what she had to work with. Lisa is classified as a level 3 and Asha was a level 1 when she worked at the Knot. 3 is "better" than a 1. Clearly not since Asha has to clean up Lisa's work. My haircut was for my birthday after waiting 9 months to get it trimmed. I cried all day and called out of work because I was too embarrassed to go out in public looking like that. I can not wear my hair up for months until my baby hair grows back out since there is NOTHING I can do with them. I feel like I have been stripped of my identity. Lisa Tran has been styling for YEARS and this is her quality of work. Apparently Sabrina thinks my hair looks fine by defending Lisa, arguing with me, and not even offering me an apology. If you were a client of Asha Buchert she is now at Sofia Elaine Salon in Westlake. I'll save you the trouble of looking her up since The Knot claims they don't know where Asha went. The owner of Sofia Elaine is amazing, by the way. Here are the before and after photos of my head and the text thread with the manager. And to The Knot ... if you ask me to take down this review because you already gave me a refund the answer is NO. People deserve to see your quality of work and how you treat returning customers.

    Where is the rest of my hair in the front? Your guess is as good as mine.
    Malyn P.

    Went in because they were offering 50% off to get clients in post-covid. I thought to myself, well I'll go so I don't end up having a quarantine hair disaster trying to do it at home. I went from blonde to red and truly the color was very pretty. But the girl who did my hair kept insisting she curl it so she could take photos. Clearly it was just a way to get me to leave without seeing the mistakes. Even though I told her I almost never use heat on my hair, I was trying to be polite and let her curl it. Once I washed it at home I was in absolute shock. I've cut my hair at home before and never messed it up. I'm pretty sure by six year old cousin could have done a better job with safety scissors. Let me also say that what I discussed with the stylist was not a cut at all, but rather just a VERY light trim on my ends as I didn't want to lose any length. I called and the receptionist was kind of laughing as she took down my name which made me angry. I got in touch with the owner and when I sent her the photos. She responded by telling me that it looked like the stylist tried to do face framing layers and didn't blend them we'll. I insisted by hair was gone and could not be blended. She told me she'd been doing hair forever and if I came back in she'd fix it. She was nice enough, but working in customer service I have learned that matching a customer's tone is so important! Sending smiley faces and not taking things seriously when someone is telling you they're upset us not the way to go. When I got in to have it fixed her upbeat personality about the situation was very off putting, especially seeing as I was in tears. I was in the chair for roughly 5 minutes. She had assured me she could fix it, but I cried as I watch her take off more length and essentially just make it worse. I told her to stop and she said the only solutions would be to cut it all off to just below my chin or get a clip in to go in the front of my hair. ????? Gross. My hair is too fine to hide clip ins anywhere. Much less right in the front of my head. My hair grows so slow. The length it is shows how much it's grown from my shoulders in about 6 years. So yeah no that was not an option. I just cried and told her I wanted to go home. They refunded my money which was the only good thing about the experience. Too bad I can't get my tip back. Next time I'll just do it at home because at least if I messed up this bad it would be expected since my hair experience stops at age 5 and some Barbie dolls. DO NOT GO HERE!!

    Colby M.

    I got a perm and cut from Lisa and I'm in love!! Lisa was awesome, such a friendly hairstylist with a lot of helpful tips on how to help my hair. Can't wait to come back here again

    Braids !
    Brittany L.

    Denise killed my braids! I'm so happy with them. She was polite and asked questions to make sure I had the best experience. The Knot is such a fun place, great vibe, good music and a fun staff. I will be back.

    Sandra E.

    I went to "The Knot Hair Salon" for the first time today & I'm so excited!! (Denise) made me look 10 years younger!! I was in terrible need of a hair makeover due to Covid & not being able to do anything w my hair for such a long time! I wanted a new look. Told her I wanted to brighten my face a bit. (A year shy of 60 .. I def need some sparkle!!)Lol Let's just say... She's A M A Z I N G & did exactly what I asked for! My husband loves it!! Thanks Denise!!!

    Karimah W.

    Go see Trish for a pedicure or manicure, she's great!!! The other girls are there for your salon needs too! Check them out! The place is quaint, clean, and just what we've been looking for! This is my new spot!!!

    Babylights
    Amber R.

    Alexis is phenomenal!!! She has done balayage, all over color, and this time babylights. Beautiful results each and every time! Top knot notch :)

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    9 years ago

    Amber did an amazing job on my stubborn, flat hair. She accommodated my need for a late, same day appointment and took excellent care of me.

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    10 years ago

    Haley is awesome! She is great with long hair and color! She did a balayage to my hair and it turned out great . Thanks Haley!

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    Page 2 of 3

    Ask the Community - The Knot

    Review Highlights - The Knot

    I came in for a consultation with Kylie and left knowing I made the right decision in salon and stylist.

    Mentioned in 14 reviews

    Read more highlights

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    Willow Sage Salon

    Willow Sage Salon

    4.2
    (46 reviews)
    4.2 mi
    $

    Bad experience and would not go back. Here is why…read more I had scheduled a time/day to get my hair cut. The stylist took 6 hours (no exaggeration) to do my hair. It got to the point where it was 10:00 p.m. and I just had to leave. I couldn't take it any more. She didn't even finish my hair all the way and she made me very uncomfortable. It wasn't until the next day that I realized just how bad my hair really was. My roots were not even touched and my hair was very uneven. To say that this was the worst haircut/dye that I have ever received, is an understatement. So naturally, I decided to go back to the salon and just ask them to fix it. I didn't make a big deal about it at all and I would have been fine just getting it fixed. Upon entering the salon the following day, I spoke with Jeff and explained my situation and how I requested to have my hair fixed. Jeff then proceeded to tell me that I would have to pay for another appointment...I politely explained the situation again and requested that my roots just be touched up and my uneven hair trimmed. Jeff stated he would have to speak to his supervisor (maybe, the owner?), Melissa and I would be contacted. Was I contacted? Nope. In fact multiple times I had to follow up and send multiple pictures to finally get another appointment scheduled. Luckily, when I came in and got my hair fixed, a new stylist fixed my hair and I was pleasantly relieved. It should be reiterated that no one including the supervisor, Melissa, the owner, or anyone ever contacted me to apologize including when I came back in person to get my hair fixed. In addition, I should also point out that whenever a stylist leaves the salon, the company sends out emails, and at times will explain why the stylist left. For one particular stylist, the email stated, "XXXX has left Willow Sage Salon on unfortunate terms. Her conduct has not been in line with our values, and we cannot continue working with her." In my opinion, this is unprofessional and these type of things should be kept in house. There is no need to air dirty laundry out to the public. By doing this, it doesn't reflect positively on the business and raises questions about the company and business practices. To summarize, all of this could have been easily avoided and I wouldn't have posted a review if better customer service would have been implemented. The owner or supervisor-anyone should have contacted me, apologized and resolved the problem immediately by booking another appointment. I shouldn't have had to continue to follow up multiple times etc. I will never go back. Do not recommend.

    I loved this place. I set an appointment kind of last minute not hoping to find anything, but I…read moredid. I was so nervous since I hadn't been to a salon in many years, but she was amazing! She listened to me and cut my hair exactly how I wanted it. I was so pleased. The vibe was very chill and home like. I loved it and would strongly recommend!

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    Client chair
    Client chair
    Hair by Jessica. Gorgeous..healthy..the best.
    Hair by Jessica. Gorgeous..healthy..the best.
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    After pic
    That Dang Salon

    That Dang Salon

    4.9
    (12 reviews)
    1.2 mi

    Very friendly and efficient. They did a great job on my mani pedi. I have natural nails and was…read morevery pleased with the results.

    That Dang Salon has embraced self-care and took it to another level. When you look good, you feel…read moregood, and when you don't feel so good, you take CBD! TDS is family owned and man, what a talented family! They specialize in their main craft, but most possess multiple skills like An who does lashes and nails. My self care involves lashes, the fastest mani possible, and homeopathic medication. Kelly does my lashes and is basically my therapist. I was researching about CBD to possibly help my acute insomnia and early onset arthritis and what do you know! TDS has a beautiful display of various delivery methods for CBD products so I asked Kelly for more info. She helped me understand how CBD works for her so I gave it a try. Now I can't live without lashes nor CBD! I also find it hard to sit for full length manis but you gotta have it! Then I discovered An's express manis which make me feel like I got a full mani in 1/4 the time. Idk if I can ever go back to 1+hr manis. Everyone is so efficient and I appreciate it. I do get my hairs cut and colored by people I've been loyal to for decades (sorry Henry - but you are so funny! Appreciate ya!), but I totally see TDS as the destination for full self care, which is so important! And they support local businesses/artists from the CBD products to jewelry to displayed paintings for sale. Thank you for always making me feel well taken care of!!

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    That Dang Salon
    Relaxing Pedicure Stations
    Relaxing Pedicure Stations
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    Manicure in session

    The Knot - hair - Updated August 2026

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