1. The Keystone Team

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    Newport Beach, CA

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    The Keystone Team

    4.5 (32 reviews)
    Open • Open 24 hours

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    Services - The Keystone Team

    Buyer's agent

    Listing agent

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    My late aunt and uncle's house in Whittier that Keystone sold.
    Julie B.

    Cyrus and his team at Keystone were truly exceptional, and choosing them to represent the sale of our property was the best decision we could've made. My family decided to sell my late uncle's house, which had been in our family since 1959, and we wanted someone who understood the emotional significance of this transition and that would find the right buyer. I was recommended to Keystone by a friend and from the moment we spoke to Cyrus, we knew he was the right realtor for us. Not only was his portfolio really impressive, but his knowledge, professionalism, and honesty were apparent from the start. Throughout the process, the Keystone team went above and beyond to accommodate our needs and pace and provided expert guidance from the remodeling to the actual real estate process. They got right to work remodeling the house and putting it up on the market at the deadline we created. I was impressed just how timely they were hitting all the milestones they'd set up and how wonderful the remodel looked; for the first time since dealing with the death of my aunt and uncle, we felt like someone was doing the heavy lifting for us. The team even went around the neighborhood to introduce themselves and invite the neighbors to see the house. The most rewarding part was when Cyrus told us all wonderful stories the neighbors told him about my uncle over the decades--stories our family had never known. It felt like Cyrus gifted us new memories and it really showed that Keystone genuinely cared about us as a family and not just a real estate transaction. The attention our house received on Zillow after hours of listing was remarkable. Within days of the open house weekend, we were flooded with bids well above asking price, and ultimately we broke the record for Whittier and received $100K above asking price. The escrow process was seamless and we closed in less than a month with zero problems. Seeing what other realtors do with their remodeling efforts, listings, and strategies, I can confidently say that nothing compares to the level of service that Cyrus and Keystone offers. So, if you're looking for a realty group that prioritizes your needs and delivers exceptional results, then Keystone is your team. They exceeded our expectations and we couldn't be happier with the results. 110% recommend.

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    Ask the Community - The Keystone Team

    Review Highlights - The Keystone Team

    “Luckily Cyrus held my hand all the way through and served as a crucial resource in the home buying process.”

    Mentioned in 21 reviews

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    Marterra Properties - Costa Mesa - Property Management Services

    Marterra Properties

    (33 reviews)

    Disappointing experience due to a lack of professionalism, communication, and transparency…read more Our primary contacts throughout the leasing process were Daniel Morgan and Raquel. After we initially declined the lease because the rent was outside our budget, the homeowner personally reached out and invited me back to the property to meet his family and neighbors, answer questions about the home and neighborhood, and discuss the rental terms. Following that meeting, we reached an agreement on a revised rental price, and Daniel and Raquel sent us an updated lease reflecting those terms. We took the time to carefully review the lease and ask questions before signing, as anyone should when entering into a legal agreement. During that process, we felt pressured to sign the lease quickly, despite simply trying to understand the terms of the agreement. We ultimately signed the updated lease and promptly submitted the requested security deposit in good faith. Based on our understanding that we were moving forward with this property, we declined other rental opportunities, which were no longer available when we unexpectedly had to resume our search. What followed was, in our view, the most concerning part of the entire experience. After signing the lease and submitting our security deposit, we received no communication whatsoever from the leasing company regarding next steps, confirmation that our documents had been received, or when we could expect a countersigned lease. We found this unusual and reached out ourselves the following day. Only because we initiated that conversation were we informed that the property had continued to be shown after we had already signed the lease and submitted our deposit. During that conversation, we were told that another applicant had offered the original asking rent and that the owner had decided to move forward with that applicant instead--just 10 days before our scheduled move-in date. While our security deposit was ultimately returned, the handling of this transaction fell well below the level of professionalism, communication, and transparency we expected. We invested significant time and effort into this process, including meeting with the homeowner and his family, negotiating revised lease terms, carefully reviewing the lease, signing the agreement, submitting a substantial security deposit, and making housing decisions in reliance on the understanding that we were moving forward. Our real estate agent, who has more than 20 years of industry experience, told us she had never encountered a situation like this. Regardless of the legal status of the lease before it was fully executed, prospective tenants deserve timely, transparent communication--especially after signing a lease and submitting a security deposit. In our case, we received no proactive communication and only learned that the property was no longer available because we contacted the leasing company ourselves. Based on our experience, we cannot recommend this company. We encourage prospective tenants to obtain written confirmation regarding when a property will be removed from the market and when their tenancy is considered secure before signing documents, submitting funds, or declining other housing opportunities.

    This company was super helpful in helping me find an apartment to get. It was really fast…read morecommunication and a seamless process. I went into it a little clueless and they answered all my questions and valued my necessities and helped me get what I wanted. I recommend them!

    Marshall Reddick Real Estate

    Marshall Reddick Real Estate

    (200 reviews)

    We're incredibly grateful to have worked with Tyler From the start, he was very professional,…read moreattentive, and genuinely invested in helping our family find a home that fit our needs. This wasn't just about buying a house--it was about finding a place to build our future, and Tyler truly made that possible. His knowledge of the market, responsiveness, and ability to negotiate a great deal made all the difference. Even in a competitive market, he stayed committed, patient, and always had our best interest in mind. We never felt like just another client--he made us feel prioritized every step of the way. Thank you, Tyler for making this chapter of our lives so special. We couldn't have done it without you!

    Unfortunately, my experience with Cameron Carlson was great until it wasn't. I wouldn't be able to…read morerecommend this real estate agency.. My experience with Cameron was great until it wasn't. He went completely ghost and did not put in the contract with the sellers that they could take the pots in my front porch. They were there the day before for the walk-through. Cameron mentioned the sellers would be taking some plants,(he should have put that in the contract if the sellers wanted to keep) come to my surprise the day I get the keys. The two front plants are completely gone! Completely unacceptable also during the inspection as well many things were missed, and Cameron and his team recommended this person.. This is from my personal experience

    The Keystone Team - realestateagents - Updated October 2026

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