2009 Ford F150 needed front brake job. I called The KAR Shop on a Monday morning, and Kris said to bring it by Tuesday Morning. He texted me the estimate, I OK'd it and my truck was ready by 2:00PM . Fair Price, good communication, I'll go back when I need work done. Very friendly, good follow up. read more

I took my car in for an oil change and brakes. Really basic stuff. The price I paid was fair and the work was done right the first time. The one thing that really makes it 5 stars to me was hearing Kris talk to other customers. Kris took the time to explain the repair process and even offer a ride home or to work to other customers. Great consistent service is hard to find when getting your car fixed. You will find it here. read more

This shop is fair and honest. What more could you want from a mechanic? Quality? Oh indeed. That too. I'm never disappointed with the work or the business ethics. read more

Very convenient. Awesome service. Fixed as promised. Very reasonable price and even did some extras to make sure there were no problems in the future. My new shop for all my vehicles needs. Friendly, professional and honest. Highly recommend. read more

I dropped my wife's Prius here today and they were able to get it in right away, diagnose it within an hour and call me with a fair quote and get the work done in even less time. My office is only a mile away and they brought the car TO me and I hadn't even paid yet! They were friendly, professional and fast. I'd recommend this place and I'll be sure to bring my car too for maintenance as well. read more

Taking my car here I'm treated like business family. I see it all the time too when I wait for my car, asking about family and joking around. Unlike most car shops if they are a chain, they never get to know you. It's all business to them. I appreciate the family like vibe also the great service and comfy waiting area. read more

Crooks with rude and terrible service. They charged us over $700 for work that led us to believe it would fix, or at least improve to some degree, the issue we took it in for. It did not in any way, and according to them, the part they replaced 'looked new'; their words on my car inspection, so, why replace it and charge me $715? Shocking. The problem is still there and it's worse. We then had to contact them to say we were now having new issues that were not there prior. After having my car for an extra 2 hours on top of the 4.5 hours they already had it for, they finally told me it would take an additional 5 hours to fix. That would have been a total of 11.5 hours! The time frame was agreed upon by us both before bringing the car to them. I was there as the first customer of the day at 7:30am, with an appointment. Completely unreliable service. Even then it was just to 'test' to see if it would fix this new issue. An issue that was NOT present in THEIR inspection two days prior. Of course, at our expense. We told them no, and that we'd be taking it elsewhere. We're out $715 and our car is in worse condition than when we brought it in to them.They had our car for over 15.5 hours over the course the two 2 days they had it (and wanted it for an additional 5hrs!). Not at all the "quick" service they advertise. We were in complete shock at how we were treated. Elliot should not be interacting with customers at all as she's extremely rude, and Jessica simply acted like we were putting her out, and that they were somehow doing ME a favor. I was also completely ignored by Jessica when coming to pick up my vehicle once she discovered they'd be getting no more money from us. Simply unprofessional and completely untrustworthy. If I could give 0 stars, I would. Avoid at all cost. read more

Kris and his shop are truly a God-send. Here's an example, it was clear my battery was dying and so I simply stopped by at 7am on a Tuesday (before they're open) and had him check and replace it. He was done within about 15 minutes and I was back on the road to work. You will not find a more honest and reliable mechanic. Once you go here, you'll stop looking for anyone else. SO thankful he opened up his own shop. read more

Chris & his staff are Awesome, honest & Trustworthy guys. Always do Great job on our vehicles!! They Don't try to do repairs that aren't necessary & will be totally honest when you need work done or how long you should wait!! BEST MECHANICS In the Valley!! read more

Best garage ever. Take great care of their customers with red carpet service and stand behind their work. Would highly recommend them to anyone. read more

I can't speak highly enough of this shop! I brought my truck in and he told me I needed less done to it than I had thought. He also got me a ride back to my house. Then an hour and a half later they picked me up and took me to work since the truck wasn't done yet. Then once it was done they drove it to my work so I didn't have to find a ride! Their hospitality and customer service are second to none and they work they did was superb. Highly recommend! read more

I absolutely love these guys! I've always gotten a great price and I completely trust the mechanics to not rip me off or screw up my car!

Chris and his crew are the best! It is very hard to find a shop that you can trust. In the past I have taken my car to shops that tried to swindle me. But Not these guys!! I have had work done on all 3 of my cars and have been extremely satisfied every time. read more

So far this place is amazing. My car has been has been having starting issues, and today the light on the dash went on. I got to work and became worried to drive home later, so I called this place. They came and picked up my car from work for me, called me back with the problem quickly. At this point in my pay period I am broke but am able to borrow the money from someone. Chris from the shop said they will fix it today for me and I can pay tomorrow if needed. I am so grateful for this place! They were very willing to work with me and were very understanding. I have not driven the fixed car yet and haven't even met them yet, but if there are any changes in my opinion I will add them. Otherwise, wonderful people here!!! read more

These guys are AMAZING. It's always so difficult to find a repair shop you can truly trust, but look no further! i was recommended to them by a friend and i'm so glad i was. Had repairs done on brake pads & rotors and A/C, dropped the car off on a weekday afternoon and within an hour and a half they had called me to let me know the issues and cost to fix. Would've been done that day but the guy who does A/C wasn't in, but it WAS finished by the next morning! The repairs were super quick and the cost wasn't as bad as i anticipated at all. These guys are very professional & you can tell you're getting the honest truth from them. Couldn't recommend this place more, will be going back for all future repairs! read more

Kris runs a great auto repair shop. It's clean, fresh and his friendly greeting from the moment you step in the door is a refreshing change from the norm. We were in dire straits with an A/C problem in extreme heat and he took great care of us. I was sent to him by the Auto Zone manager and I am so thankful I called Kris to ask for help. Kris has a trustworthy INDEPENDENT shop that is far and away superior to the local Major chain. I've already had experience dealing with them and I walked out the door and rented a car rather than have them fix my car. Kris is solid and HONEST. His work and service is stellar, he offered to drive us home during the repair and kept me updated on the progress because I was under a time constraint. You get the quality you pay for and honestly, I think he was unbelievably reasonable AND I trust the work. It's very important to know in a place with so much heat, that your car is reliable and safe. You won't regret choosing his shop and I will definitely be returning for any future repairs. Thank you, Kris! I love the family business and I appreciate the security of knowing that my older car is in good hands!! I greatly appreciated the service, your speed to get us in and your straightforward approach in diagnosing the problem. Thanks for the patience with my kids and to your wife for engaging them during our short office wait. You guys are awesome! read more

I was having some issues Monday morning with my car, I looked around and found The Kar Shop. From the moment that I called the process was a breeze. Kris was so knowledgeable about the process on what I needed to do to get my car there and what it probably was. He allowed me to just have my car dropped off that day and it was ready in the afternoon, they are upfront and honest about the charges and hours worked on the car. He took the time to explain to me (as well as the guy in front of me) about my specific car and what I can expect from it. Definitely recommend these guys and will be back for all my future car needs. read more

I recently moved to AZ and I needed to find a good mechanic. After reading the reviews, I went to the KAR Shop and I really glad I did. I have been there with both of my cars and they have been fantastic. Very honest and reliable. The work was done quickly for a fair price. I highly recommend them. read more

Do not go here. This place is a rip off. I brought my truck in because the battery kept dying. They thought it was the starter so they replaced it, then realized it was not the starter so they put the old one back in. THEY CHARGED ME FOR THIS. I was charged $200 for their misdiagnosis! It turned out my air compressor was siezed up so they just bypassed it and charged me for that. The cashier was rude. I will never go here again and never recommend this place to anyone read more

I saw the awesome reviews of this place looking for somewhere to get a local oil change and decided to give it a try and I'm glad I did! I did arrive a tad bit late for my appointment and called while I was heading over and they assured me nicely it wasn't an issue. Upon arrival a really friendly woman was behind the counter and located our appointment and told us it would be 30 - 45 mins. Piece of cake. We waited in the nice decorated lobby area which is supplied with a clean bathroom, coffee and TV for entertainment. While we were waiting she came back to let me know my 2012 Honda Civic was one of the luxury models (It is an EX-L) and would need premium synthetic oil which would be $50 at the end of service. I appreciated that she let me know that before the actual oil change itself and wanted me to know and agree before it was done. The oil change itself was done in less than 30 minutes and I was out on my way! They updated the computer in my car to show my oil life back at 100% (previous businesses have forgotten this step) and included a window sticker for my next expected time for another oil change. I will be back for additional service needs! read more

Ask for Kris! Best mechanic in AZ hands down. Just sitting in the lobby it becomes clear they treat each customer like family! Honest, reliable, fair, and accurate, what more could you ask for? I am happy to travel the extra distance because I know I will be well taken care of and never taken advantage of. read more

Kris had always been great over the years, but my last visit last week has shoked me that any business would conducts themselves in this manner- my car required work taking longer than expected so I was provided a rental car. While Kris' wife Michelle drove me and another customer to Hertz, I sat in the back seat listening to Michelle and the other regular customer laugh and joke about how "stupid" some customers can be. Unfortunately the example of "stupidity" used was a phone conversation Michelle had with me months prior; obviously she did not remember which "stupid" customer she had the conversation with. Appolled, I didn't know what to do, so I said nothing to her. After speaking with my husband, we decided to let Kris know hoping he would at least acknowledge if not apologize and we could put if behind us. When we called to inform owner Kris of what happened, we were told not to come back, that our profile would be deleted and hung up on. The work had always been good, but the professionalism is a different story read more

Fixed issues with my prius for a fair price and quickly. Also oil change on short notice and done quickly. Explained i do not have to use full synthetic. I trust Kris. I will be coming back. read more

I took my Infiniti in for an alignment after getting a new set of tires. I thought I'd have them fix the left front headlight while it was there because after spending $104.00 on a bulb it did not fix the problem. I told this to Chris, he grinned and said it was probably the ballast and that bulb was cheap compared to the price of replacing a ballast. I called back several hours later to check on the progress. I spoke to whomever answered the phone, he said they were still working on it and I asked him to have someone call me when they knew how much it was going to cost to replace the ballast, he sounded a bit annoyed and said they would call, they never called, I called back 2 hours later and spoke to Chris. He said I should take my car to the dealership because he couldn't make any money on installing the ballast he said he called around and the lowest price he could get on the part was over $800.00 ( he must have been told I was money conscious) then there would be a substantial labor fee. Well little did he know that during those hours ( I brought my car there at 8:00 am) I had already found the original equipment part for $ 79.99 online and it was on it's way to my home as we spoke. It took me about 15 min. to install the ballast and it works great. Chris is very personable and his mechanics did a good job on my alignment, but he fell WAY short of professional integrity with this customer. All I can say is as long as you have people like the previous reviewer Todd S. you'll never have to be honest. read more

The Kar Shop has consistently been the best priced place to have our car worked on, as well as having excellent warranties. The owner. Chris, is always honest with us and offers us the less expensive option to our repairs. It's great to have an honest mechanic in the area. My mother-in-law uses The Kar Shop as well. There have been 2 instances where I needed a ride home or back to the shop, and the owner has never hesitated to send someone to get me, or give me a ride himself - he even gave me a ride when I decided not to go through with the repair. This place is great. read more

I really like this shop. Honest, fair pricing, great service and they will even give you a ride if you need one. I also agree with another review, they will not come back to you and say "you need another $500 worth of useless service done". We take all our vehicles to The Kar Shop and I'm happy to have found them. read more

Being your car here. Clean, professional shop with all the necessary equipment to do quality work. Very fair pricing, and most importantly, a very trustworthy staff/owner. read more

Wow!!! I sent an online request for an appointment and was scheduled for the following day. It was just for an oil change but I was amazed at how quickly they got me in and out. Typically when dealing with the dealerships, you sit for what seems like hours. Not at the Kar Shop-30 minutes tops! Very friendly, Very Clean shop! I will recommend to all of my friends and family! See you in 5,000 miles! read more

It's been a long time since I've had a positive experience with an auto mechanic shop. That being said we found this place and have been impressed out of the gates. They are honest and timely. It is no surprise to me that they are always busy because they do such great work. They are proactive and the customer service is top notch. I highly recommend this shop and trust their judgement. Knowledgable staff from the front office to the back shop and the owner Kris is very personable. read more

The best car repair in town, have been using Kris for my repairs for years and won't go anywhere else, best and most honest mechanic

I've been taking my Infiniti to Kris for a little over a year now. Kris is extremely knowledgeable when it comes to cars. My dealer has pushed me away and told me they will not work on my vehicle a couple times now when Kris has diagnosed it right the first time. I had an issue with my vehicle not starting which could have been a number of issues but Kris nailed it the first time and put a new starter in. I also had a problem with my AC and Kris diagnosed it to the fan clutch. The fan clutch he installed ran loud the first few days so I mentioned it to Kris and he got me in the next morning first thing and replaced with another clutch that worked perfectly in just over an hour. Michelle is his wife and she is amazing with customer service. They will shuttle you to and from your house at no extra charge in a company vehicle. I highly recommend the Kar shop and they continue to earn my business! read more

The KAR shop goes above and beyond. Kris responded to my inquiry for a quote on new struts quickly. He indicated that the problem likely was not a strut problem and would like examine the vehicle in order to find the actual issue. Kris and his crew checked the car over and found the issue to be a simple balance issue that was easily correct. The KAR shop returned the vehicle back to me with no charge. Excellent customer service and excellent repair service. The KAR shop has earned my future business. Thanks Kris and team! read more

Great place for auto repair found a permanent place for all repairs on my car keep up the good work.

A Local dealership found 'seeping' power steering lines on my vehicle, but something about their $1,200.00 quote didn't seem right; so, I contacted Kris at The KAR Shop and he told me to bring the truck down, they'd have a look for free, and let me know. he literally saved me $822 with same-day service, and was nice enough to shuttle me to / from the shop while the work was being done! read more

It all started when my check engine light started flashing while taking my eldest son to school. Being the procrastinator that I am, I typically like to wait until I cant anymore but just with driving a mile round-trip, it was more than obvious something was *actually* wrong with my car. When I called The KAR Shop, Kris (the owner) answered & when I asked how busy they were & if it'd be possible to have my car looked at fairly soon, he informed me that the sooner I could get it checked out, the better (apparently flashing = BAD). Not once did I feel like I was being taken advantage of due to my lack of knowledge relating to cars (I'm sure many females out there can relate!) but Kris was extremely accommodating and drove me (& my other son) home so that we weren't stranded there until they were done! He also assured me that I'd either have my car back by the time I'd need to grab my older son from school or I'd be provided with a rental, which definitely helped alleviate some anxiety relating to the situation. Turns out I needed a new cylinder and I also had them replace my passenger window motor that had just started having issues a couple weeks prior (and it was all done before school got out!). If I ever have any issues again, I know exactly who I can trust to do quality repairs at a reasonable price with phenomenal customer service! read more

What great service I received from The Kar shop. On my way to work last week my Alternator was going out in my 4-runner,.. I went to the Kar shop and they replaced my Alternator and I was back at work quickly. Great Customer Service! They are honest and reliable. They deserve more then 5 stars.. Thank you so much Kar shop, you'll all great!!! read more

Awesome customer service, fair prices and quality work. All you can ask for

had a clutch,pressure plate, and throw out bearing replaced in my jeep, great job, fast, cost exactly as quoted, very friendly, knowledgeable, easy to work with read more