Fantastic realtors! Jessica has been such a patient realtor during our time of transition. We can't…read morewait to work with her in the future!

I wish I could say that I enjoyed working with this company but I did not. First, they charge you a…read more$250 realtor's transaction fee, which they sneak into a contract that you sign and do not explicitly explain or otherwise point out to you. Yes, this is on top of their commission (which my agent didn't really earn as I chose the house myself and came to him saying "I want to buy this house"). While these fees are becoming more and more common, there are *many* realtors who don't charge then to the buyer and unless you feel so strongly you need to work with this company, which I don't recommend even if there was no fee, you should find another one of the hundreds of agents in the Cleveland area. My agent was Brian, and to skip to the point he made several inappropriate comments about my body and maybe one lewd suggestion(?) while we were in house alone together when I was looking to buy it. When I brought this up and asked for an apology he said he was "sorry if I was offended" or something to that effect...which isn't an apology. I'm taking the time to write and share this because I want to make sure another woman doesn't have this experience with Brian. What is with men who think that they can comment on a woman's body? It's so highly inappropriate and uncomfortable. Otherwise, even if you are a man, I don't recommend Brian. When I asked him if he could hear the dogs barking in the backyard when we were in the house (which you clearly can) he said no...aka a liar who just wants a sale because he lost his other job. Also, I contacted him asking about the final walkthrough time and him getting that set up with the seller's agent, and he said he hadn't thought that was necessary so he hadn't arranged one. This is unheard of, this isn't the agent's call as to whether or not there should be a final walkthrough, it's a right of the buyer and up to the buyer. I then asked why he thought that and if he had followed up with the seller's agent to make sure that the sellers fixed the one thing I had asked for and he said he didn't. He then did follow up, but it seems very silly he was discouraging me from a final walkthrough and wasn't staying in contact with the other agent. This was one of the many things I had to stay on top of for him to do, even though he had it pretty easy in my case as I had a 20% traditional loan offer and again, had already picked out the house. So he didn't need to do much to "earn" his commission but never really did anything without me having to follow-up. There are many similar type things that happened. Finally, this agency recommends a lender that is horrible (mostly one star reviews on Yelp) and they did an awful job. Instead of helping me with the lender he recommended when the lender was doing incorrect things (e.g. added points without even telling me, got the earnest wrong in the contract by $1000), he was always making excuses for the lender by saying they were busy right now with low interest rates and everyone wanting to refinance. This was less than helpful and a bit unprofessional when these were basic, and pretty serious, mistakes the lender was making. It felt like the good ol boy club where they were both making excuses for each other instead of actually just doing their jobs. Needless to say, although I got the house, the whole process was a lot more stressful, painful, and quite frankly more inappropriate than it needed to be. If I didn't have my mother for guidance to know what Brian *should* be doing and providing me with I would have been very lost and missing important things about the biggest purchase of my life. I strongly urge you to pass.

Erin Chappelle is one of the VERY best real estate (realtor) agents I have ever transacted business…read morewith. She just sold my wife's home in Ohio (my honey baby moved from Ohio to Cali with me 3 yrs. ago ). This was my 28th real estate transaction so needless to so say, I have seen the good, bad, and the ugly. Erin was GREAT (and that is a total understatement). She's AWESOME...Period! BTW- I don't have time to write reviews here on Yelp, but let me say this; please, if you come across someone who deserves more than just a "Yelp" review -write a flipping Yelp review on them. These people/companies deserve it!!! Erin goes way past the extra mile. I never left my home in Monterey, California, at any time during the transaction. She ran all over the place to close the deal for us (to the city, to the title company (and set up the escrow in Cali so we could sign docs), to meet my tenants, to meet with inspectors at the property, she had excellent repairs folks at her fingertips (i.e., when the bank wanted electrical and plumbing fixed prior to funding/closing), etc.). Wheeew!.... That was a mouth full. She was there every step of the way. And she made it so we received over $10K more than I ever thought we would at closing (yep it was a nice house and she did not sell it cheap [She got us ALL the money on that one]). She was spot on with market values and her market strategy, and more...when all's I ever wanted to do was dump the fringing house and get it off our books. From the first day I called her to the day we closed; was only 67days, from listing the house, showing the house, etc., etc., etc. and did I mention she got us an EXTRA $10K plus ;-).... Yes, I am ecstatic and delighted. We LOVE YOU, ERIN!!!! Background: I interviewed four other local companies (realtors) in the Lorain, Ohio area before I found Erin and the other companies were a bit flaky and/or just not as professional as I would have expected/liked. In any event, Erin was my 5th call, and in speaking with her .... I knew then ... I had found my person! Most importantly, Erin knows the housing market in Ohio.... like the back of her hand. She was professional at every step of the way, and my wife and I can't thank her enough. We do, however, still have six bottles of nice California wine we are sending out to her soon as I promised. If you are selling your house in Ohio - there's just ONE CALL YOU NEED TO MAKE - CALL Erin. If you are as lucky like we were, she'll work with you too. I swear, does this woman ever sleep. She was on it - like 24/7.

There are not enough words to express how amazing Erin is! She made the house buying process for…read moreout of state buyers as stress free as possible. She was so responsive, helpful, knowledgeable, and kind throughout the entire process. We are so happy that Erin was our realtor and so fortunate to have gotten to work with her.

Lisa is outstanding. Within a week after listing, we received four offers and was under contract…read moreand we were able to do the closing within a month. She was able to do this because of her marketing skills and huge networks that she has. While the house was in the market, it was one of the top listing in Zillow and got over 10 showing and an offer within the first two days. When I was prepping the house the house for putting in the market, I contacted three realtors recommended by US Homelight services and couple of other realtors and decided chose Lisa for marketing the house. When I interviewed Lisa, she promised I will be happy with her service and she stood by her word. Throughout the selling process Lisa was helpful, transparent, and prompt in communicating and walk me through the process. Without hesitation, I recommend Lisa to anyone who is looking for a realtor.

Lisa is a true professional. She goes the extra mile for every client to make sure they get to…read morenotch service. The marketing and advertising for homes is the best in the market. The professional photos, staging, and 3D tours make her listings stand out to others on the market. I highly recommend her service.

Stacey was very knowledgable about the homes for sale in our area and helped us get a great deal on…read morethe house we bought. She also helped us sell our home in only 2 months!!!