My wife and I met with Alison recently to discuss some new insurance options and she was very…read moreknowledgeable and helpful. We had our young children with us and she was understanding that we had to keep the kids busy and were occasionally interrupted by the children in our discussion. I appreciated how smoothly the process went in signing up for new insurance and Alison took care of everything for us. She communicated everything with the insurance company, sent us some follow-up emails when she needed digital signatures, and it was all said and done pretty quickly. I was also happy to see that MVP Agency has participated in multiple local events in our town to help the community. These charitable efforts mean a lot to our family and the community at large and make us proud that we chose them for our latest insurance needs.

Allison rocks! I went in there with a bunch of policies, commercial and personal.Gave her a big…read morestack of papers, I had lots of "holes" in coverage that I wasn't comfortable with. Several issues I wanted to address, she took great notes, and within a few days, might of even been one day, she got back to me. She didn't miss a single thing. She covered everything and saved me a bunch of money. No she didn't raise any of my deductibles either! One example my house, is now insured for a lot more as it should have been, and my separate buildings now have the proper coverage. Second example I couldn't get over the fact that my wife's car was so much more then my diesel truck to insure, with my old company they just said it was , what it was, and I inquired several times, she got that straightened out. Third example, commercial policy, needed several things addressed, and she nailed it all! Listen if your not sure of your policies, or haven't changed or updated them in years, you owe it to yourself to look into it, price is one thing, but having the proper coverage when you need it is just as important. One other thing to note, is they took care of canceling all my old policies, one thing I really didn't want to hassle with, everything went smooth in the transition .Highly recommend!

Alex is awesome! She's incredibly knowledgeable and is always helpful in answering my insurance…read morequestions. I highly recommend her!!

Alex is a wonderful resource for all things insurance. If you are in the Columbus or Plain City…read moreareas-give her team a call!

Shannon Best and her team are wonderful. And I know that is not a normal thing to say about an…read moreinsurance company. They are very attentive. They check in on me periodically and were wonderful to deal with during a car accident. I would recommend them to anyone!

I'm so glad I found Shannon! She knows her insurance and is very helpful with answering any…read morequestions I have. I highly recommend her!

So I know this is not the agent's fault but State Farm owes me $114 for a refund of unused renters…read moreinsurance that I've been dealing with since early April and I have yet to get it. The process they use to notify customers of refunds is via email and they sent the email to my spam I did not know I was getting an email I missed it and now here I am 8 weeks later still no money three stop payments three reissues still no money. The billing department refuses to overnight me the payment because this whole thing is their fault the agent missed Teresa Bush could just write me a check for $114 and get this done with but she doesn't want to do that because she claims that policy dictates they can't do that. Well customer service and the essence of continued good business practices should dictate the fact that she should do that just to get this out of their office and then if I ever get the check I just sign it over to her. At this point I would stay away from State Farm because if they can't even pay $114 refund to a former customer how are they going to pay a claim for a customer that might be significantly bigger than this. I just need my money I'm going to tenuous position here it's not that much and I can't get it I've had two guys from the office working on it. But the billing department isn't doing what they should be doing either this is beyond extreme right now and Beyond in up and Beyond incompetence that they cannot get me a check simply by just putting it in an overnight envelope overnight. I'm basically probably just going to shut down the whole thing and just bombard State Farm for their lousy customer service until such Point as somebody from their corporate office responds and reads this and maybe they can actually help me and act like they give a damn and be the company if they claim to be acting like a good neighbor. Cuz right now they're acting like a very poor business and a very poor consumer.

This is a wonderful State Farm agency and I am so thankful for having such a strong and thoughtful…read moreteam looking after all of my insurance needs. Chris D. helped me get renters insurance set up and answered all of my questions with ease. After starting my policy, I received a card in the mail signed by everyone in the office and it put a huge smile on my face knowing that they truly care about me and I am not just another customer. Whenever I have any questions, Chris is able to guide me through the process and help me with anything that I need. He is very trustworthy and reliable and I highly recommend him to anyone needing any insurance needs! Thank you Theresa, Chris, and the rest of the team at State Farm Insurance in Bexley, Ohio!!

Jennifer has done nothing but help me the best of her ability I've asked may different questions…read moreand she responds in timely manners

My policy was done very quickly and efficiently. Sarah did a great job and I'm glad I'm returning…read moreto State Farm.

Matthew Linn at American Family Insurance is the best agent anywhere. If you are looking for…read morepersonal touch being able to talk to an agent instead of a machine you will love it! The prices are great I saved over 120 dallars from my last insurance company. The people are warm and friendly location is convenient and service is above and beyond. Try them you won't go back!

I've had an auto and home policy with State Farm for over ten years and specifically with agent Vic…read moreJimenez for most of that time. Vic makes dealing with insurance easy. He takes the time to explain everything, provides his expertise when it comes to best coverages, and does it all with smile and superb customer service. He has answered every question I've ever had with more than just an reason, but also the relevant context. I've been to his office on a few occasions and everyone there is wonderful to work with, but generally we are able to handle our business over the phone or by email making it all very convenient. The State Farm app makes referencing my policy and payment information quick and easy. Bottom line, State Farm may not be the cheapest insurance out there, but the support of having a dedicated agent rather than a generic 1-800 number makes the premium worth it. Having a great agent like Vic makes it a no-brainer.

Called two weeks ago to pay my 6 month premium office agent okay to pay it with card already in…read morethe system. Two weeks later got all kinds of reminders stated my policy is due, pass due then finally due for cancelation. Call this office to vent why it wasn't paid yet. Front desk lady picked up we exchange words and she was very rude and very unprofessional in how she handled the situation. If you don't know how to handle a piss customers go get another job. Remember the customers is always right because it's their money that you're going after. Failed to submit my payment and fail in all areas on dealing with customer. ​

I have been working with Barbara for over two decades. She is affordable and always does an…read moreexcellent job. I have no complaints.