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The Infinity Group - Keller Williams Realty

3.5 (8 reviews)
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ChuckTown Homes Real Estate

ChuckTown Homes Real Estate

(5 reviews)

West Ashley

Extremely rude. This business treated us very unprofessionally and talked down to me and my wife. I…read moredo not mind being spoken to disrespectfully, I have thick skin, but never disrespect a man's wife.

I wish I could give more than five stars for this team because we had an amazing experience. We…read moremoved quickly with looking at a new home and with needing to sell our current house. We used ChuckTown Homes to do both! We met with our buyer's agent, Andrea, to discuss all of our wants/needs in regards to a new house. She promptly got us set up on a portal to begin mapping out where we wanted to be and for houses to be tagged for us within our budget. She was prompt in getting back to us with any questions and with setting up viewings. When it came to negotiations with the sellers of the home we wanted, so was very proactive! Our buyer's agent, Matt, was just as great! We set up an appointment for him to view our house to discuss what we think we can sell for (as well as why, including other homes in the area that were comparable). He advised us on how to have the home set up for photos and how to have things done for showings. He was able to help us navigate toward good offers and ones that seemed like they wouldn't be a good fit. He was prompt in getting back to us via text, email or even by phone when needed. We really appreciate all of the hard work they put into making the transition of selling and buying our homes easier on our family. We would highly recommend them for your buying or selling needs.

Melissa Floyd - Real Estate Direct - For The Love of R.E.D
 Real Estate Direct

Melissa Floyd - Real Estate Direct

(5 reviews)

I strongly recommend Melissa for any real estate transaction. She is very professional, responsive,…read morefriendly and goes above and beyond to assist her clients. She did an excellent job with the sale of my house and I would absolutely work with her again in the future.

Melissa is THE BEST Realtor I have ever had the pleasure of working with. She was very responsive…read moreto all of our texts, emails, and calls. She became a part of our family in the process. First, she's by far the most responsive, professional, and customer service oriented Realtor we've ever met. After growing frustated while "dealing" with one of the worst real estate agents in North Carolina, we decided to move our search to South Carolina. We found her after searching for South Carolina Realtors. I called her on June 7th at 2:08pm. She didn't answer but called back 20 minutes later. We told her that we were in Maryland and interested in home in Florence. She called back at 5:42pm on Zoom from inside the home we were looking at. She [virtually] walked us through the house, set us up in the Collaboration Center, and maintained communication with us on an almost daily basis. On Friday, June 11th, my boyfriend and I packed up our chocolate lab, 3 days worth of clothes and hit the road. We were going to explore the neighborhoods of some of our favorite homes on the Realtor app. On the way down, we got a notification about a home on the market for 12 minutes. We hearted it and plotted our route for Saturday morning. On Saturday, June 12th, we drove to two homes that were "meh". At our third spot (our dream home), we called Melissa and asked if she could arrange for us to see since we were in the area. She called us back and said "the listing Realtor needs 2 hours". We agreed but continued driving around Florence. You know, to get to know our new hometown. We saw the whole home! All of it! We were there for over an hour, talking and learning about the home buying process. We finally made our to her office after leaving the home and decided to put in an offer. We showed up pre-approval letter in hand. Everything was fairly painless and easy... up to that point. She'd recommended home insurance agents who wasn't trying to mutilated our pockets. By June 22nd, we'd completed the inspection. Melissa suggested that we address all the things on the report with the buyers and let them choose what they wanted to fix. It made sense so we did it. By July 13th, Melissa had sent us all the addendums for signing (which we returned almost immediately), the sellers had agreed to make certain repairs, the appraisal was done, and we were ready for our July 16th closing... or so we thought. Our lender was absolutely HORRIBLE at getting us to closing. We didn't make the July 16th closing because we are "two unmarried vets" and the bank never processed a loan like that. Melissa was right there communicating with the lender, asking for status updates, and doing all she could from the "Realtor side". She communicated with the contractor doing the repairs on the home. She reached out to her termite people to ensure an accurate and clear CL-100 (termite) report was completed. We communicated every single day via email, text, and phone calls. Even if there was no update, she messaged us to see how we were doing. Mind you. Throughout the entire process she was doing her job as a Realtor, the listing agent's job (she was completely oblivious to the home selling process), and she was our referee in the lending ring. She called, texted, and emailed our lender for updates and asking for ways she could help. For almost 3 weeks, she offered solutions for problems that the lender had, she asked if there was anything she could do, and kept us informed every step of the way. I'm almost certain that these are not things in her duty description but she went above and beyond for us. Fast forward to August 5th. We were finally able to close while we were on vacation. Not without my amazing boyfriend's persistence and determination. Major props to Angel! Woo hoo! After closing, she was still contacting us about repairs that still needed to be completed, answering any questions that we had, and helping acclimated to "Flo-town". Melissa was a completely ethical professional. She kept her composure even after I dropped a few "f-bombs" over our lenders incompetence. She spoke factually. She never gave us false promises, even after the seller threatened to pull out of the deal. I've recommended her to two friends looking to purchase homes in South Carolina. I'd recommend her to the person standing in front of me at Marshalls. Shoot! I'd recommend her to another realtor. She is that calm spirit that keeps you grounded during the entire process. She came to the house after closing to bring us a number of housewarming gifts and to see how we were loving the South. We fell in love witb Florence because of her. I'm so happy to have her in my life. Thanks, Melissa!

Amy Nienstedt - Coosaw Commons

Amy Nienstedt

(4 reviews)

West Ashley

Amy did an exceptional job selling 3 properties we listed with her in 2013 so that we could move…read moreout of state. The evening we signed the contract for the first house we listed with Amy, she made a phone call to another realtor who had a showing the next morning in our neighborhood. Amy let the realtor know about our house, and before Amy left our house that evening, she scheduled our first showing for the next morning. Thanks to Amy networking with another realtor, we had an offer just a few days later. For the second listing we had with Amy for a piece of land, she contacted a neighbor to see if they wanted to buy the adjacent piece of land, and we had an offer within days. We had a third house that we had listed through another realtor for over 6 months with no offer. We pulled the house off the market, renovated the kitchen, increased the list price $8,000, listed it with Amy, and had an offer about 10 days later. All properties sold at or near list price. Without a doubt, we would use Amy again for any property we bought or sold in the Charleston area. Amy was always responsive. Her photographer takes amazing pictures that show very well on the real estate web-sites, flyers, etc. Amy also went above and beyond marketing our house which also included sending out post card mailers to promote the third house, a realtor caravan, etc. And all three properties sold in a surprisingly quick time frame. The entire process for all 3 properties was seamless with Amy. We highly recommend Amy to anyone looking to buy or sell property in the Charleston area. She far exceeded any other realtors we have used to buy or sell properties through the years.

SOLD! That's what I'm talking about! Solid, knowledgeable…read morereal estate agent who knows how to walk you through each step of selling your home. She can make suggestions on what you can do to make your home ready to put on the market. Seriously, listen to her. Her marketing is on point, with mailers, professional photos of your home, online videos, open houses, she does what needs to happen to get buyers in your door. She listens to your concerns, goes the extra mile and really knows her stuff. We would not hesitate to work with Amy in the future and highly recommend her to anyone who is buying or selling. You can tell she loves what she does, knows the market and will get the job done. Thank you Amy, you were a godsend!

The Infinity Group - Keller Williams Realty - realestateagents - Updated May 2026

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