Stayed here over the holidays and it was the perfect home base for exploring Amsterdam. The…read morelocation is incredibly convenient--steps from trams and buses, close to the major museums, and within walking distance of high-end shopping like Chanel, Hermès, and Louis Vuitton. The hotel is very family-friendly, which made traveling with kids easy and stress-free. One of the biggest perks was the M Club Lounge, which offers daily breakfast and a comfortable space to recharge between sightseeing. Service was excellent from the start--we arrived early after an overnight flight and were pleasantly surprised to be checked in early, which made a huge difference after traveling. Clean rooms, great amenities, and an unbeatable location. Would absolutely stay here again, especially for a family trip or a holiday visit to Amsterdam.

Location is the star here. It's an easy walk to the Museum Quarter, The Nine Streets, the Albert…read moreCuyp Market for killer stroopwafels at Rudi's, and an excellent small-boat canal tour at Rederij De Wester. Rooms are small; if you crave space, book a junior suite. The M Club offers good breakfast options; evenings are hit-and-miss. The food at in-house Bar TWLV was much better. Concierge Boyd is a rock star - well informed and hugely helpful for whatever you need around town.

My wife and I stayed here for a weekend away. It was great! The buildings are beautiful, room…read moreservice was spectacular. They have lenticular 3d wall paper.

Great location but still quiet and restful (never heard crowds of drunken tourists once). Rooms are…read moretasteful and very comfortable. But the best part is probably the service. They truly went above and beyond to make sure I was happy, comfortable, and safe. They honestly felt like friends by the end of my stay. Can't recommend this hotel enough.

Nice hotel in Amsterdam. It's close to the museums and it's also a 20min walk to the center…read more There's also a tram stop a short walk away. The room was small to be expected but the bed was very comfortable. The breakfast buffet was tasty and had a good variety of options. The staff we encountered were all friendly and helpful.

I was content with this hotel. It's small, but that bed was mf'in comfortable and the teddy bear…read morepillows exist. I need that bed in my casket. The two men that work there are named ED... and the lady too. Ed also installed some real kinky showers. You can see right through them from the bed. That was kind of wierd but whatever. Also, whattttt is UP with the LUKEWARM mint water in the lobby? Grossss. My friend liked it though. Not sure how. There's artwork of animals in human clothes everywhere. ED was very interesting.

The arugula and burrata salad with tomatoes at the Andaz Amsterdam is honestly the best salad I've…read moreever had. I think about it all the time and would go back just to eat it again. Their drinks are amazing too I had a lemon drop and it was perfect. The vibe is great as well with house music playing in the background. Literally one of the best dining experiences I've had!

Had lunch here one afternoon on the recommendation from an acquaintance of my boyfriends. To be…read morefair the guy said he had brunch here and loved it.... we did not order brunch food. The hotel itself looked really nice, the restaurant was nice as well, the decor was funky, modern and hip. The food was good but nothing to write home about. We got a fancy ham and cheese (I say fancy cause it was with iberico ham), a lobster/shrimp roll and some cappuccinos. Service was okay, a bit off putting to have the first thing the server say when I asked about the soup was I dunno I just got on... he did come back eventually with an answer. I would eat here again but wouldn't go out of my way for it, nice overall ambiance though.

It is a beautiful hotel and the staff was amazing! It is in a great location and the restaurant…read moreJansz served one of the best meals of our entire trip.

We were here for a wedding. I was excited to try this hotel after doing some research and based on…read morea local Amsterdam friend raving about it. It truly is a unique hotel in terms of how the historic buildings along the canal have been joined together to create a world-class hotel. The room is a little cozy but understandable given the location. The gym is decent. The staff is great and you can't beat the location and the unique aspects of it. I recommend it.

This hotel has now been taken over by the Clayton chain. All the rock memorabilia seems to be gone…read more The place is probably more in tune with its sensational history, maybe there is a new Yelp! page for the Clayton American Hotel, but I couldn't find one. At any rate, my experience was great. Tasteful and elegant deco atmosphere. People singing in the street at 2:00 am, but that's Leidesplein. Chalk it up as part of the experience.

A few decades ago I stayed in The American Hotel and was enthralled by the architecture both inside…read moreand out. It hadn't changed since Mata Hari (First World War female spy) had stayed there. As we were visiting Amsterdam again I decided, on this trip, to spoil us a little. On booking I was a little concerned that the Hard Rock organisation had taken this hotel over. So with trepidation I took the chance. OK, remember, we are oldies so can be hard to please some tell us. On arrival, the outside hadn't changed other than the bar now stretched out a little and there was service from the restaurant outside. Reception was so swift by a fantastic bubbly young lady who sorted out a room although we were three hours before the normal signing in. I wish I could remember her name. Walking to our room I noticed the architecture hadn't changed but the decoration was wonderful with so much rock music memorabilia. We LOVED it. The room, overlooking the canal, was a lot smaller than years ago but, shrug, space has to be filled. The room was more than adequate with a wonderful bathroom with walk-in shower. Breakfast was in the dining hall which was a high-light years ago. I was so pleased to see that none of the wonderful art deco had been lost. The President Hotel in Prague had ripped it all out there, sob. Here, there was modernisation, but the windows, walls and lights remained. Obviously the designer had looked and thought 'wow, we can't get rid of this'. Good on him/her. A fantastic stay and on our next visit we know where to stay. Really wish I could remember that young ladies name because she made that day for us. Hi

What an amazing stay! ! I used one of my complimentary nights from my Hilton Diamond status because…read moreI came into Amsterdam a day early and omg I love this hotel! As soon as my cab stopped in front, a man immediately came down the stairs to help me with my bag and escort me to the check in area. They asked if I wanted anything to drink and I said of course champagne! They gave me two! I checked in with Lisa who was amazing! She had me pick out a scent for my room. What? I didn't know that existed! Super fun! My room wasn't ready because I had booked late even though it was 3pm but I didn't mind waiting, especially when they gave me that 2nd glass of champagne. When I got my room, Lisa and Fae escorted me to the room to make sure I liked it and it was beautiful. I loved how the light came into the bathroom. On that note the bathtub was so nice I almost fell asleep in it! You receive welcome chocolates in the shape of Amsterdam shoes which were so cute and delicious! I ordered room service as the bar only served snacks and did not want to go to the restaurant by myself as it was really open. I got the Waldorf Astoria Burger which was amazing and so good! I'd go back to this hotel just for that burger itself. The next day I also had the breakfast and was able to get the whole tray of assortments and all the juices and coffee I wanted PLUS another dish! All complimentary with my Hilton Diamond status. I ordered the French toast and everything was delicious! Obviously I couldn't eat it all but was able to take some left to the room for later. I also had a spa appointment while here. Massage was great and the masseuse mentioned to see a physical therapist to help my lower back pain that I was complaining about as she said it was coming from my glutes, legs, knees. I've seen a couple of masseuses in the last two years in the states and one in Canada and NONE had ever even mentioned that that could help. I love this! Very professional staff. The spa also very serene with sauna, jacuzzi, and pool. They have a door to the garden which I'm assuming is beautiful in summer but I was here in February so it was freezing! When I checked out it was with Lisa again and she was great as usual and the guys helped me with my bags again when my uber came. They let me sit in the other room and said they'd let me know when it was here. Very nice. I did not want to leave. Haha!

What a phenomenal stay, I won't stay anywhere else in the City after my recent visit…read more The staff was exceptional and so very kind, the room loft room was charming and had a beautiful canal view. The bathroom was very spacious and the body products were a delight. We received a replica of the canal house we stayed in, they have six different house to stay on property. This was such a nice touch. Simply WOW

Absolutely loved this hotel and would recommend it to anyone visiting Amsterdam!! It is in the…read morebeautiful Jordaan area right by the Anne Frank museum, Tulip musekm, and De 9 Straatjes with lots of cafes and shopping. The area feels very safe. Liked the interior decor/design and focus on eco-friendly sustainable practices as well. The staff are super friendly and helpful - they provided a map and made lots of great recommendations regarding restaurants and things to see. The room was clean, comfortable, and spacious - has A/C. There is a safe available in the room as well, though there was no fridge. Loved all the snacks they provided, from the gummy bears in the room, to pastries and coffee in the communal area downstairs. They also provided a snack goodie bag on checkout though I forgot to pick mine up when I went back to pick up my stored luggage at the end of the day. Overall, a fantastic stay and would highly recommend!

One of the best hotels I've ever stayed at in all of Europe. The staff was extremely friendly and…read morewas super helpful in helping you get around the city and giving suggestions. The free coffee machine tasted amazing and had lots of options, and it saved us so much money from not having to buy coffee at cafes! The room was beautiful and you can play all types of games in the lobby. Dami at the front desk was super helpful and helped us navigate to everywhere we wanted to go. She made our trip so much better by being so helpful and telling us all about the transit and giving us lists of restaurants, events etc. She was super sweet and has incredible customer service skills! Definitely recommend this hotel.

You Get What You Pay For…read more I bartended for Hard Rock Cafe for 12 years. I love rock and roll, so when I saw this hotel it definitely jumped out at me. I will list the positives first since there are not that many: 1. The dayshift employee (cannot remember his name) was a very nice man. He recommended great vegan restaurants and was super cool. We actually ate at his recommendations for the remainder of our stay. He booked our taxi for us the night before our departure and was very hospitable. 2. The hotel lobby is set up like a bar/lounge with a pool table and it's cozy. 3. I liked the use of musical instruments such as a drum stool for a chair in the room and the drum light fixtures in the room. It adds to the theme of the hotel. 4. It was walking distance to a lot of cool places. Negatives: 1. Amsterdam is an old city with cute old buildings. I get it. We stayed at another hotel which was also an old building (and had a very slow elevator; but still had an elevator). This hotel had nearly 90-degree stairs to carry 50 lb. luggage up four flights of stairs (we called them ladders). I could not imagine anyone with a disability or elderly ever staying there for their safety. Literally, the stairs were about 4 inches wide. I slipped on them. sober. 2. The clients mostly consisted of younger hipsters that we could hear stumbling in at night after drinks and the walls are paper thin. We even heard someone fart in the next room. 3. To drown out the noise of the other clients, my partner and I used a rain app on our smartphone so that we could get some sleep (let me add that it was currently pouring outside). We get a loud knock on our door, waking us at two o'clock in the morning by the nightshift employee, telling us to turn the rain sound down. This woke us up and we were literally trying to book a room at two o'clock in the morning at a different hotel due to his unprofessionalism. It's like, how about telling the clients that are actually making the noise to be more quiet? If you are a young and do not mind the paper-thin walls and the ladder stairs, the disgruntled night shift employee that patrols the halls for noise, and have minimal luggage, then I would recommend this place for the location. Otherwise, stay somewhere else.

Perfect location, extremely friendly people, great vibe--my family loved this hotel and will stay…read moreagain.