Didn't they just get sued for not having chlorine in the pool as the hotel is mismanaged and…read moreunkempt? On June 24, 23-year-old Alexis Williams went swimming in a pool while staying at the Residence Inn, according to a civil complaint. While swimming, Williams scraped her leg below her knee, causing her to be "left with the life-altering, antibiotic-resistant infection MRSA," the lawsuit and her attorney, Ven Johnson, said. Methicillin-resistant Staphylococcus aureus, or MRSA, is caused by staph bacteria and is resistant to many antibiotics that typically treat staph infections, according to the Mayo Clinic.

If you've stayed in one of these elsewhere you'll recognize the studio plus room. For a short or…read moreextended trip it's nice to have a kitchen fridge and sofa. The building itself houses a pool on the ground floor and some paid parking. The front staff is friendly and there's a tiny little shop with food drink and toiletries to buy stuff if you don't wanna trek out. The hotel is pretty well located - other hotels are deeper on the strip; this one is a few blocks to the side which makes it quiet. The bars and restaurants near the hotel are pretty great. There are cheaper lodge options around but I tend to anchor here.

I am very grateful for this place and all the staff!! Been…read morestaying here a few days and everyone on staff has been accommodating and pleasant. The room is spacious and offers everything a traveling salesmen could ever need. The local food offerings are very convenient. Food that is quick and cheap or homemade and authentic. I look forward to my next stay here on Zeeb Road! Who the hell is Zeeb?!!

We were in town for my uncle's 96th birthday and this was our first stay here. This was a second…read morechoice because another hotel, for some reason changed the stated rate. This was for a Tuesday night stay ,so the football game on Saturday should not have affected that reservation. It all worked out for my family. We walked into the large room and was glad the other hotel didn't work for us. (I will not name the other hotel). The room was clean, beds were very comfortable. We all slept very well. We didn't eat breakfast there because we were meeting my Aunt and Uncle for breakfast elsewhere. The staff was very friendly and helpful since we are out of towners. Next time we are in Ann Arbor, we will be staying at this holiday Inn express. I was reading some of the reviews and there was several mentions of restaurants in the area, so next time

Joan is a wonderful, cultured, and exuberant woman who can give you much insight on Ann Arbor's…read morehistory, UM's football athletics program, and just about anything she collects (UM football memorabilia, miniature books, red items). She knows her way around so please feel welcomed to ask her for directions. Her cozy abode is quirky at first but you'll be drawn by the deep passion this lady has for these knickknacks. Home is well furnished: community bathroom, community kitchen, 3 bedrooms, and dining room (red room) for breakfast. Very clean and full of color. She cooks a pretty good "eggs in a basket" dish that's a scramble of eggs, asparagus, almonds, cranberries, and chicken/asiago cheese sausages. Croissant (so good!), coffee, tea, and orange juice is also available. She's very accommodating so don't be afraid to ask. The only issues we came across were the extra soft beds and fleece sheets that may be uncomfortable for some. Room's aren't too spacious but enough to house two people comfortably (but who stays in on a vacation?). She does have cats but they stay in her room and may roam in the breakfast area. I'm allergic to cats but they were not a problem for me at all. Please do keep the library bed and breakfast in mind the next time you come to Ann Arbor as her price is comparable and she'll make your experience a pleasurable memory!

I cannot say enough about the experience we had here. We admittedly called VERY late in the…read moreafternoon after a day of Antiquing. The owner, Joan Knoertzer, indicated that she was late for an appointment, but asked for a minute, then came back and told us to come by anyway! We arrive to a non-description residence covered with grapevines and trees on Mary Street, just off the busy corner of Packard and State. You could almost throw a rock and hit the Athletic Administration building we were so close! We parked on the street and walked up the curving steps to warmly greeted by a wonderful lady decked out in full Maize and Blue. This was just the beginning, as we entered which could best described as a bibliophile paradise crossed with a museum to all things Ann Arbor/ U of M. Climbing the steps, you first encounter the Poetry and Mystery Rooms, followed by a full Pullman kitchen and sitting area. If your into Ann Arbor's past, you'll find two great hanging lights from the old Pretzel Bell Restaurant, surrounded by books of all types. Last is the Tiny Book Room, which is filled with - you guessed it - tiny books. We had a great dinner later than night at Melting Pot (review forthcoming) and went to bed early and slept great. We woke up the next morning to amazing smells coming from downstairs, where we and another couple were greeted to fresh coffee, OJ, homemade pumpkin bread and pumpkin butter! This was followed by a fruit course and an amazing quiche. Mixed with a wonderful conversation, we felt like we were totally at home. Even the three cats, Kipling, Cinnamon and, well, I forget the third, treated us well. We then spent the next hour talking about everything books - we just didn't want to leave! Trust me, there is no better place to stay in AA, especially for the price and the food. Try it, you won't be sorry!

Customer service is unreasonably rude. My wife and I asked simple questions and we received short…read moresnippy answers over the phone and when no explanation was given after asking for elaboration, we were hung up on. We chose this hotel specifically for certain amenities and they no longer provide them. I recommend looking elsewhere in the area for a better experience.

Great stay! I flew in for a game at UofM, and saw this place. It was quite a ways away from the…read moreuniversity, but it actually a good place to stay. We got in pretty late from our flight, but the front concierge Jacob was very helpful! I am high on customer service especially since it's a huge part of my job in IT. Having Jacob display great service and being knowledgeable about the area as well as the benefits of staying was great! They did an amazing job with this hire. As far as the room, it was clean and modern. It came with a small refrigerator and a nice closet to hang or store your items. The bathroom was nice and bright and the shower had cool little dispensers for the soap and shampoo which actually smelled great! I highly recommend this place due to the nice service provided and the modernization of the hotel!

First time visit…read more Friendly greeting King Bed with mini frig , microwave and coffee maker Free breakfast starts at 6 am Big parking lot Staying one night

Day of the Week check in- Wed @ 350PM How many nights- 4…read moreLobby/Common Area- clean and well lit Dining area- plenty of room; looks clean and comfortable Food Service area- a little on the small size as compared to other Hamptons;1 waffle maker Lobby bathroom Men's Room is large and clean WiFI Test #  Day and time Test 1 Wed @254PM14.1 Mbps Down, 10.7 Mbps Up, Latency 11ms Test 2 Thur @847PM6.04 Mbps Down, 10.6 Mbps Up, Latency 30ms Test 3 Fri @853AM10.1 Mbps Down, 10.2 Mbps Up, Latency 14ms Test 4 Sat @10:03AM10.3 Mbps Down, 10.8 Mbps Up, Latency 13ms Outside perimeter Clean? yes but cigarette butts around the west door entrance Ground Keeping? good, but lots of dry spots Spacious? very roomy; easy to maneuver  Safe? felt safe Lighting? well lit Staff Front Desk Staff FDA at checkin was not personable nor was I greeted.  Check in Process Wed 08OCT2025 around 345PM- very business like No Hilton Honors welcome or benefits Failed to mention Breakfast  11OCT2025 around 745AM as I was departing... front desk and I think the night auditor was in a conversation... I said good morning and looked their was as I was pass the desk on the way out.  I was ignored. Housekeeping Staff greeted the housekeeper on the 2nd floor, she was a non speaking Russian (I believe) woman, I asked her a question and she was extremely helpful in providing me the answer, albeit we had to use her phone to translate, but nevertheless she was able to provide the information.  Food Staff When Breakfast wa late did state reason or apologize Shuttle Driver- NA Room 256 (King Bed)Amenities  Microwave Fridge Coffee maker USB Port at the nightstand by the bed is not working... no power USB port at desk not working  Torn curtain at window (left panel) see picture Cleanliness -Dust free on all checked surfaces Lighting Very well lit, ample lighting HVAC under window system controller on wall; Filters are dirty and needs to be cleaned (see photo) Bathroom - Clean and well stocked Real bars of soap; Hand Lotion and Shampoo in wall mounted dispensers Food  Breakfast 1 - Sausage patty/ potatoes/ scrambled eggs Breakfast 2 - Ham/ red potatoes/ western omelet  Breakfast 3 (opened at 622 instead of the posted 6AM) -  cheese omelet/ potatoes/ sausage patty Breakfast 4- as of 608AM breakfast is not ready yet.  I only got coffee since I needed to be on my way. Gym/Pool Located Ground Floor, East wing Pool has a hot tub and 2 bathrooms; there are towels and chairs available Gym is clean and appears to be well maintained; there is water and hand sanitizers Guest Laundry Located Ground Floor, East wing1 washer 30 mins/ load1 dryer 45 mins /load; each load is $1.50 per machine Ice makers Ground Floor - west side entrance2nd floor - in room off of elevator bay Guest Elevators 2 centrally located; 3 floor hotel Business Center Located Ground Floor, East wing 2 work stations with a printer

Apocalyptic. First room we were assigned smelled awful and was very dirty. Second room we were…read moreassigned was better - no smell, but dirty and infested with stink bugs. Over the course of two days, we killed two stink bugs and trapped another under a cup. Shower was cramped and felt like something designed for a 1980s spaceship. Gym featured four machines from the Reagan administration; two were broken.

The room was nice and the locations was fine, but I would give zero stars for service if I could…read more On 2/12/2026 I booked my reservation through Choice Hotels for a stay on 2/19/2026. When I clicked on a link to view insurance options and decided against it the website (Again, Choice Hotels website) reset the dates of my stay to the current day (2/12/2026). I didn't realize this and I completed my reservation for the wrong date. I was then charged full price for a "no show". A few days late I contacted the hotel and left my information to see if there was any way they could help recover some or all of my funds. I was told if the general manager could help, she would reach out to me. That was over a month ago, so I'm fairly certain she's unwilling to help me. I also contacted the corporate office and was told due to their cancellation policy, they're unwilling to help either. I'm willing to accept some of the responsibility for this but I feel Choice Hotels should accept some of the blame here as well. They certainly CAN issue a form a monetary refund, they just know legally they don't have to. Their customer service is a joke.

First, the service was exceptional! It was our last day in Ann Arbor, and we wanted to refrigerate…read moreour cheese, since it wouldn't be ideal for us to carry them around when exploring the city. The front desk was so kind and stored our cheese in their refrigerator until we came back! Second, we had the best sleep of our lives. The bed was soft yet firm, and our body doesn't ache after waking up. We love the bed so much that we asked for the brand name and model, so we can purchase one ourselves. It's called Beauty Rest's Harmony Plush, by the way. Third, the complimentary breakfast was amazing. They offer the usual that comes with a well-balanced meal. My favorite was the Michigan-branded waffle, which reminded me of the honor of being invited for the official visit. Overall, I highly recommend Hilton's Homewood Suites for those wanting to be near the campus. They are exceptional when it comes to service, bed, and everything else. Because of my stay, I will consider Hilton hotels moving forward.

We stayed at this hotel three nights and thought the room was very spacious and we liked having the…read morekitchen area. Everything is clean and new with modern touches. We had a nice view of the University of MI lacrosse and track fields from our room. There is a parking garage under the hotel which was convenient. Front staff team members were nice and helpful. Could not get the ice maker and dishwasher running and wondered if they were hooked up yet? Reported when we checked out. We'd stay here again as it was a good location for us.

we were married here 2 years ago and glad to see the place is still serving good food and food…read moreservice. This event was a holiday party. Though the organizer didn't hire a DJ, the hall thankfully had holiday miusic playing in the foyer, that could be heard over dinner. The only downside to the event was the temperature. It was bloody hot in there! The server would turn down the heat and someone else would turn it back up. Guests were hot and cold all evening. Food was great and the desserts were even better. I think we will be back for next year's party as well.

My wedding was just beautiful and every detail was taken care of. They had many packages to choose…read morefrom. We decided on the duel plated menu package with three appetizers and cake service with a coffee and tea bar. It was a beautiful reception and was so nice to not have a thing go wrong!!!