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    The Grove

    2.2 (6 reviews)
    Open 9:00 am - 5:00 pm

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    Atwood Management

    Atwood Management

    (26 reviews)

    Delighted with my experience with Atwood Management, so I have to leave a review! The staff are so…read morekind and easy to work with.

    1. I'm writing this to express my complete dissatisfaction with Atwood and the unacceptable…read moreexperience I've had as a tenant. What should have been a straightforward maintenance and service process turned into months of frustration, negligence, and unprofessional behavior. 2. From the beginning, I made every effort to handle issues properly and respectfully. Unfortunately, Atwood's response to my concerns showed a serious lack of professionalism and accountability. I expected communication, follow-through, and basic courtesy--but none of those were consistently present. 3. One of the most significant problems was the refrigerator issue. I went without a working fridge for three long months. Despite repeated requests and follow-ups, I was given excuses and delays. No one should ever have to live without a refrigerator for that long, especially when rent is being paid on time. 4. During this entire period, there was no sense of urgency or compassion from Atwood. Each time I reached out, I was told someone would come or that parts were ordered--but nothing actually happened for months. It was not only inconvenient but also a clear example of poor management and disregard for tenants' basic living needs. 5. Maintenance is supposed to provide support and ensure livable conditions, yet they repeatedly failed to show up or complete jobs as promised. I lost count of how many times I was told they would arrive, only for no one to appear. It's hard to have any trust in a company when their own maintenance staff can't follow through on simple repairs. 6. What made matters worse was the retaliatory behavior. If you challenge them or prove them wrong, it feels like they take it personally. Instead of addressing concerns professionally, they become defensive or uncooperative. That kind of attitude is toxic and unprofessional in any business, especially one that deals with people's homes. 7. I should not have to worry about being mistreated simply because I spoke up for myself. Tenants have every right to request proper maintenance, fairness, and honesty. It's not retaliation-proof to expect the services you're paying for--it's basic decency and part of the agreement we sign when we move in. 8. This entire situation has left me with deep disappointment in Atwood's operations and how they handle tenant issues. The lack of responsibility, professionalism, and care is something I would never want anyone else to experience. Too often, tenants are treated as if their voices don't matter--and that's exactly how I felt. 9. I hope Atwood takes this feedback seriously and reviews how they manage maintenance requests and tenant communication. Ignoring or retaliating against tenants who raise valid concerns is not just bad business--it's unethical and could easily border on legal misconduct if it continues. 10. For anyone considering renting or working with Atwood: think twice. I would strongly recommend looking elsewhere. No one deserves to wait months for essential appliances or deal with unprofessional behavior. I'm sharing this so others know the reality before they go through what I did. I would never recommend Atwood to anyone.

    Rosa Place Apartments - Black mold

    Rosa Place Apartments

    (3 reviews)

    RUN! Dont Walk. The overall ownership/management of Velair…read moreProperties aka Rosa Place I and Rosa Place II is at fault for this review, but the lack of experience as well as lack of oversight by the local management isn't helping either. You cant call ANYONE Direct locally or at corporate headquarters. You must leave a voicemail and HOPE someone returns a call. Great maintenance man but his hands are tied as well, due to corporate and only having so many hours in a work week. There is NO onsite management living here either so when they go home for the night or weekend, they could give two shits about what is going on, or needs attention! The manager her has about 110 units to manage between the two properties and is way overloaded with the amount of paperwork and compliance for the income based part of their property. Literally MONTHS to get approved and now the lying by management to appease residents will bite them in the butt. Turnovers are horrendously and painstakingly delayed which causes additional lies about your move in date and they could care less! The buildings were hastily put together as witnessed by things like crack in walls from ground settling, tons of missed powenails in mounting cupboards an d cabinets, now splitting the wood, not to mention the cheapest paint and carpet known to mankind. Tent raises are at least $50.00 a year while services and support staff have been nothing but cut. Elevators have been out at least three times in the 2 years i've been here, once for almost 10 days. No urgency in repairs, same thing with underground parking garage doors.

    Oh it's claim..I have the pictures, police reports, court documents.. Nothing is being done because…read moreall of you guys work together even section 8..How do section 8 allow Rosa Place to keep violating the tenants and still paying them on the tenants behalf. I caught hell 2 years ago with one of the property managers who called me names who told family card members but she can drive on a 3-year expired license plate and park it at Rosa Place and nothing was done.. the maintenance man is the biggest problem all he does walk around harassed stalks look at cameras and go back and forth and tell management what he sees have them putting fractions up on their tennis doors and they did this or they did that he doesn't clean up anymore he staying tennis business he's always in your apartment when you're not at home management believes and said everything he says he got keys to the office he got keys.. legal aid won't step in and do anything but I'm in the process of calling NAACP something has to be done I still have nightmares I'm still mad that I couldn't do anything about it because I had so many people against me..

    The Grove - apartments - Updated May 2026

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