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The Goat By MLB

1.0 (1 review)
Closed 11:00 am - 7:30 pm

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22 days ago

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Five Below

Five Below

(4 reviews)

Five below customer service is the worst customer service I've ever experienced. And they do not…read morecare about their customers. I purchased 4 gift cards from them that the store clerk was suppose to activate. I called and none of the cards were activated and the store managers have no idea what to do about their mistake. I was in that store for 2 hours just to have to call the 800 customer services number and for them to just say we sorry. We will send you an email within 24 hours. I went off at that poin because that was very unprofessional. I will never purchase a gift card from them ever again.

I went into the shop for Easter on 3.30.25; the store had one employee working. I took my time…read morelooking, even had a huge full buggy when the time came for check out. No worries there. I even understood the policy where employees can check you out to prevent stealing- no worries there either. This worker, however, was very rude. She wouldn't let anyone check themselves out. She shut down all but two of the registers. One, it creates long lines, and two it creates a lot of time for looking around. You know what I noticed after having the products snatched out of my hands and my cart snatched from me to check me out? She was so worried about me stealing a product that she missed the lady filling her backpack and walking out the door. So, good job in capturing the $198.00 that I had no problem spending, but sucks to suck that you jut let someone walk out with more than that in product out the door.

The Goat By MLB - giftshops - Updated May 2026

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