Sonja clearly doesn't like groupon, so if you choose to go to her, I highly recommend you pay cash…read moreor card rather than groupon. Also, you should note that for the most part, Sonja just copies and pastes her responses for the good reviews. If she can't even be bothered to tailor her response to the review, you know you can probably expect a cookie cutter massage. But my daughter gave me a groupon for her, which is the only reason I went to her. And I believe the fact that it was a groupon was probably the reason she treated my wife and I so badly. Anyway, I booked my massage for Friday at 5:00pm. A little while later, I got an email saying my appointment had been moved to 11:30am. So I went back to the website and booked my wife for a 10am appointment the same day as mine. One thing I should point out is that I had forgotten that our vehicle was hooked up to a uhaul trailer that didn't have a jack stand so I couldn't disconnect it. So we had to buy a $30 Uber to get to the appointment, which meant another $30 Uber to get back, so just getting to and from the massage appointments had already cost us $60. When we arrived, Sonja opened the door for us but didn't say a word, no verbal greeting whatsoever, she just moved aside so we could enter, and the look on her face seemed really grouchy, like she had been having a very bad day already and was making no attempt to hide it. At any rate, we were there for our relaxing massages, so ignoring the gloomy ambience and the very crusty look on Sonja's face, I cheerfully introduced my wife as the 10am appointment, and myself as her 11:30am appointment. Sonja literally snapped at me, saying, "I don't have an 11:30 appointment today." I was completely taken aback by the level of what appeared to be anger directed at me by someone I actually hadn't even formally met and who's entire job was to help people relax. But I thought that perhaps she had an assistant or something, and they had changed the appointment and forgotten to tell Sonja, so I said, "Well, I actually booked my massage for 5pm tonight but then got an email saying it had been changed to 11:30am this morning." Sonja again snapped at me and said, "My 11:30 is someone else." I thought to myself, 'Umm, didn't you just say you don't have an 11:30?' So I said, "Hang on, let me check the email." So I pulled out my phone found that Sonja was correct. The appointment I had booked for 5pm Friday had been changed to 11:30am SATURDAY. That was my mistake, and I owned up to it. I said, "I'm so sorry, you're right, my appointment is for tomorrow. My bad!" And I laughed a bit at my mistake, and said, "Well, I guess we will just get Julia's massage today and I will come back tomorrow." But Sonja's attitude continued, and she kept snapping at me and said, "My 10am is Eric, not Julia." So I said, "Well, when I booked her massage, it didn't ask for a name and didn't give me the option of filling out an intake form, which is why we got here a bit early, so she can fill it out." But Sonja said that wasn't how it worked, and that my wife had to go online and fill out the intake form, snapping at me the entire half hour we wasted there. At one point I even tried to de-escalate by saying, "I feel like you're kind of being snappy and I'm not sure why." But Sonja interrupted me and literally raised her voice to talk over me saying, "You're being rude!!" I have no idea how I was being rude, because the entire beginning of the conversation went exactly as I just stated. My wife was actually super uncomfortable around Sonja by this point. She didn't even want to take a chance even trying to talk to Sonja, so she started texting me, begging me to leave because she was so uncomfortable and stressed from Sonja's attitude that she just wanted to leave and lose the money. I don't have room in the review to explain the rest, but the short of it is that Sonja continued her rude attitude the entire time and it got so uncomfortable that we decided to just cancel both appointments, which Sonja did refund and we appreciated that. But we are still out the $60.00 Uber trip money and the TIP that massagebook charged us, all because Sonja showed up to work in a really bad mood and treated us very badly. I see her response and although I had hoped for an apology for the way she treated us, I guess I shouldn't be surprised that all she did was lie. Sonja made my wife so uncomfortable and afraid that she didn't want the massage, as you can see in my wife's own words from the texts she sent me. I will be sure to pass on your comment to her, but it wasn't buddha and sage she was talking about, which I'm sure you know, but are pretending ignorance. And Sonja never once asked me to leave; that's a flat out lie. If she had, I would have left without another word.

Another awesome massage. Touched every point that needed it. Thank you. Highly recommend if you are…read morelooking for a great massage.

We saw this place as drove past and decided to see if we could get an appointment here. We called…read moreand they had availability within the next half hour. They are located on the west side of Federal Highway. The strip is a bit run down with a tattoo parlor, an Asian market, a psychic, a smoke shop, and a few other stores easily accessed from the main road. There's parking right out front. My husband and I came for two half-hour foot massages. And when we arrived, they took us right away. We were ushered into a front room which had two chaises, where we were directed to lie down. We were covered with towels and a covering was placed over our eyes. There was soft relaxing music playing in the background. Unlike other food massage places, we did not soak our feet in water. Instead, our feet were cleaned with alcohol spray and a wash cloth. The massage itself concentrated on our feet only. There was a very small time on the lower legs. Even though it wasn't the best foot massage I've ever had, it's always a relaxing and welcome experience to have this done. So I'm very glad we came. And a big thank you to my husband for treating me!

This place is WONDERFUL! after a stressful week I'm always looking forward to my 90 min massage.read more

Anna is an amazing therapist! She listens intently in the areas that need attention. If you have…read morebeen disappointed with the results from other places I recommend you give her a try. I tried a chiropractor. With some results initially but my last visit caused a return of pain in my lower back. So I decided to re visit Anna and after 2 visits I'm experiencing much improvement.

This place did an amazing job and was not shy to work on all the knots. Clean, and friendly.read more

I have been getting massages for 20 years, and this one so far was the best of all. Jessica took…read moreher time, didn't rush at all, and she worked on all the places where I told her I was having pain. I left feeling much better, and for sure I will be going back to see her. Thank you.

I found Jessica after my hubby suggested I get a massage after doing lots of yard projects. I do…read morenot need to be told twice! Jessica is close by and had great reviews so I thought I'd take a chance. Not only did she reply to my appointment request by the next morning but was also able to get me in today. She was prompt and friendly. Her suite was clean and comfortable. Honestly, after having well more than 100 massages in my life, Jessica gets first place!! Run do not walk to book your visit. She is in a word, amazing!!!

This place was amazing! Right of he bat she asked me what pressure I preferred. The pressure was…read morestrong and firm, which is great for me because I work in a physically demanding career field. My masseuse knew just what she was doing, got all of my kinks and knots out. The atmosphere is very warm and relaxing as well, which makes you feel amazing walking in.

Consistently the best, most relaxing massage in the area! Staff is flexible for scheduling and…read morealways professional. I count on them!

We did a couples message and it was amazing. I will definitely be here again. The atmosphere, the…read morepeople, the pricing was well worth it. If you are looking for a message this place is definitely a must.

Great place came in at a different person. This time. Massage was great very attended to my pain in…read moremy back but definitely come again.

This small massage and spa location is fabulous. I had a 90 minute massage and it was great. The…read moretherapist hit all my tension spots and worked out the knots. I will return.

Ask for Nancy, she really knows the human anatomy, walk on back massage was awesome. So polite and…read morefocused on pain triggers, definitely worth the visit. 5+ stars.

I enjoyed every moment of this experience. They have multiple massage and facial packages-…read moreincluding prenatal massage. I started with a seaweed facial that included a relaxing steam and super hydrating application of all kinds of delightful moisturizers. The energy at this place is great. My technician's gentle touch soothed away my stresses and really sent me straight to Cloud 9. It's quiet, serene and simply the best hands on experience at a massage studio in quite some time... especially considering I only got a facial! I can't wait to go back again and really treat myself well. I am a mom of three boys/ and pregnant so an energy restoring places like this is my everything.

I am extremely disappointed with the customer service at Natural Massage Spa in Tradition…read more Back in February, I purchased a $200 gift certificate for my daughter-in-law. She went to redeem it last week, only to be told they would not honor it because the actual gift card was apparently not inside the envelope we were given at the time of purchase. Tina looked up the purchase on her computer and confirmed that the gift certificate had been purchased, had never been redeemed, and that the receipt clearly showed the purchase date, the $200 amount, and the gift card number that we believe was never provided to us. Despite having all of this documentation proving the gift certificate was legitimately purchased and had never been used, she refused to honor it. I tried to reason with her, explaining that their own records proved the gift certificate was valid and unused, but she would not budge. Good customer service means working with customers to resolve situations like this, especially when your own records support their claim. Instead, we were simply turned away. To make matters worse, the facility itself did not appear to be very clean, which is always a red flag for a massage spa. We will never return, and I certainly cannot recommend this business to anyone else. Losing a customer over a situation that could have been resolved so easily is unfortunate and completely avoidable.