We had a great stay at The Drake, located on the north end of Chicago's Magnificent Mile. It wasn't perfect and, separately, I'm kind of convinced this hotel is haunted. That said, we came away fans. We visited for a wedding weekend. I don't recall if we booked as part of the wedding block, but three nights for one "Deluxe" room with a king bed on a "high" floor cost us $1,346.46 total after taxes and fees (equal to $448.82 per night). My wife did the booking through American Express Travel. We have Amex Platinum Cards and she used her Hilton Honors membership, and I think we got some perks as a result. The hotel opened in 1920. It's historic and gorgeous throughout. We felt like we had been transported back in time to a luxurious hotel in the 1920s and 1930s. They've really managed to maintain that period's look and feel. We loved the old-world grandeur. We stayed in Room 802 on the 8th floor. The room was very spacious, though felt a bit old and worn in places. Here are our gripes: 1. The room had doors that opened to reveal a bar, which was neat. However, the bar's sink was clogged. 2. The bathroom was small and lacked surface space. 3. The bathroom sink water was either too cold or too hot. It was hard to get the temperature in the middle. Plumbing needed work. 4. The toilet roll holder kept falling down. It needed to be repaired or replaced. 5. It was somewhat easy to hear our next-door neighbors on either side of us. Our room was connected to both adjacent rooms on either side of us (suites). 6. The coffee maker and mini fridge were located at the TV console. However, there was no outlet for the coffee maker. Therefore, we had to move the coffee maker to one of the nightstands to plug it in. Really odd and awkward placement. Other than that, we enjoyed the room. The bed was comfortable and there were small touches of technology, which contrasted with an old hotel, like a wireless phone charger and a tablet (which we didn't use). I actually unplugged the latter so I could plug in my laptop. Wedding events took place at the French Room (pre-wedding ceremony), Palm Court (a renowned spot known for high tea), the Gold Coast Room (wedding ceremony), and the Walton Room Ballroom (wedding lunch reception). Palm Court is really cool and has a separate listing here on Yelp, where I left another review, just for the high tea experience. The various rooms are architecturally beautiful, especially the Gold Coast Room, which is stunning. As far as the hauntings go, you can look them up, but in short there are two I read and watched videos about while we stayed here: 1. The Lady in Red. This ghost is believed to be a woman who committed suicide by jumping from the 10th floor on the hotel's opening night in 1920 after seeing her fiance dancing with another woman. Her ghost has been seen on the 10th floor and in the ballrooms. 2. The Lady in Black. In 1944, a socialite named Adele Bourne Williams was shot and killed in her apartment at the hotel by a mysterious woman in black. The assailant fled and disappeared. Despite police investigations and a gun being found, no one was ever charged with the murder. Her ghost has since been seen on the 8th floor -- yep, the same floor we stayed on! I read about this while trying to fall asleep in our bed on the 8th floor, so that was fun. To be clear, nothing funny or unusual happened during our stay on the 8th floor. A small group of us went up to the 10th floor out of my curiosity. The lighting was dimmer up there and there was a stairway that led into darkness. Creepy. Now why I may be convinced this hotel is haunted is because of what my phone's camera did in the Gold Coast Room and the Walton Room Ballroom. The chandelier lights constantly and consistently flickered in both rooms. It was weird and I have never experienced anything like that with my phone before (and I take a lot of pictures and videos in all sorts of environments). When it comes to ghosts, I'm generally a skeptic, but this made me reconsider. Maybe it was just banding or a strobe effect caused by my camera's shutter speed interacting with the frequency of old dimmed bulbs. :) Finally, we had hotel credits which could be used at the coffee shop downstairs, Lavazza Espression. Like Palm Court, I reviewed the cafe separately too. read more

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4 stars. A beautiful historic hotel. Lots of character & charm. Valet parking is available but expensive. More affordable self-parking is located just down the street at the 900 Shops. Easy walk down the sidewalk and across the street. The bathroom has virtually no counter space, which makes getting glam done a bit more challenging. Take note: the shower and bathtub operate with separate knobs--be sure to turn on only the one you intend to use. The in-room iron was low quality. Bad. If you anticipate ironing, bring your own. One standout feature was the spacious walk-in closet--perfect for hanging garments and storing luggage. There's even a full-length mirror mounted on the inside of the door, which is a nice touch. Overall, it was a great stay, and I would return. I can't confidently say it's worth the price, but I'm glad to have experienced it at least once. read more

The Drake - Wonderfully spacious hallways - Hotels Near Me - Chicago, Illinois

The Drake is a historic, vintage hotel that is loaded with history and architectural details. The ground level arcade has a few shops and galleries and is fun to work through. The Coq d'Or is a plush bar with excellent food and boozy executive cocktails. The lobby and the tea room are must stops during the Xmas holiday season. The rooms are, overall, a bit long in the tooth, and while they have that vintage feel they also have that old, frayed feel. The heating/cooling system is also quite old, and some rooms can run uncomfortably warm. read more

The ambiance for high tea is why I choose the drake again and again, although the food quality this last time was less than expected. Always excellent service and a great choice for any occasion. read more

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The Drake - Downtown Chicago My company hosted a New Year's party at The Drake in downtown Chicago, and the experience was truly exceptional. We stayed in the Executive Suite, which was incredibly spacious, well-kept, and very comfortable--perfect for both relaxing and entertaining. The classic elegance of the hotel combined with its prime location made the entire stay feel special and memorable. The service, ambiance, and overall cleanliness were top-notch, and everything about the event was handled smoothly. The only small downside was that the hotel does not offer 24-hour room service, so my wife and I weren't able to order food or drinks late at night. That said, it was a very minor inconvenience compared to how wonderful everything else was. Overall, The Drake exceeded expectations and delivered an amazing experience. Highly recommended for events, stays, and anyone looking for a luxurious Chicago hotel with timeless charm read more

The Drake - Hotels Near Me - Chicago, Illinois

This was a very interesting stay! My friend and I stayed here for the New Year, and I was happy to see what the infamous Drake Hotel had to offer. They still had this very beautiful tree up in the main atrium. It was very busy in the lobby with not only guests, but there was also a wedding happening! It was really cute. The hotel had the couple's photo up, so their guests would know where to head. The hotel is secure in that you can only go up in the hotel if you use the key in the elevator. One of the elevators has a bench in it, haha. I will say that the room, while nice, was a little bit of a let down? There's no mini fridge, no outlets remotely close to the bed, and speaking of remotes, our room didn't have one! It took an hour for the hotel to finally bring us one. They did have a bluetooth speaker to help us pass the time. The bed was comfortable, though, the bathroom was nice, and it was a comfortable stay. They also have a downstairs with like a maze of shops, restaurants, and a tribute to some very famous people who've stayed there. There's a lot to explore in this place. Overall, I'd recommend staying here. It's right in the heart of gold coast. Michigan Ave is so accessible from here. read more

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The Drake is a really fun hotel to stay in if you plan on taking a weekend in Chicago. It's close to a lot of fun things to do. The hotel staff was helpful at the desk. They do not have a concierge's person keep that in mind. You will have to be your own guide. Buddy's for live jazz is a fantastic spot and the Harry Potter store isn't a far ride for you fans out there. The bed was very comfortable I had an excellent night sleep they gave me free bottles of water when I asked. I will stay there again my next weekend stay in Chicago. It was clean and I had no difficulties there. read more

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What to say about this classic hotel? Well, I can begin with the idea that I have known this hotel most of my life, but never stayed there until this weekend. There was a good deal on it and I was in need of a place to stay during my business trip. I had recently started staying at The Palmer House and loved it. Since the Drake had the same sort of old school legacy, I gave it a go. I'm not unhappy, but I'm not thrilled either. It's located at the top of the Magnificent Mile next to Water Tower Place. This is about as ritzy and posh of a location as I would want. However, the hotel itself seemed like it had seen better days. My room was old and hadn't had the high-level rehab that other classic places have experienced. The pillows were also rather thin and inadequate. I think Hilton could spruce the joint up a notch for the price point. Still, I don't have anything really negative to say other than there are better options in that range. So, after years of driving past the large sign, I guess my imagination of what was inside was a bit let down. The staff were fine. Sorry, nothing more to add. Judge for yourselves. read more

The Drake - The lobby - Hotels Near Me - Chicago, Illinois

One of the most iconic and recognizable hotels in the US. The views of the lake are stunning and the location could not be better for ease of getting around Chicagos best areas. If you want ultra modern; move on... however if you appreciate the classic beauty of a stunning landmark; then make a stop here. read more

What a tremendous gem of a place! If you're staying at the Drake, you must go! If you hear about this place, you must stop for a bite to eat. From small bites to meals to drinks, they are unstoppable. We had wonderful service from Victor. I loved the peaceful location and warm cozy table. I highly recommend any of the appetizers. We would be honored to experience this place again! read more

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I made my first trip to Chicago in May and my friend and I stayed at The Drake. I don't think I'll be able to stay anywhere else now as it felt like home! The hotel was located on the north end of the Magnificent Mile. I liked the location because it was a quiet street but a few blocks away and you could be in the thick of the city. Bonus, my view was pretty nice too. We had to walk up a grand stair case to the front desk. Wow, the lobby was quite stunning. With a restaurant at one end and the front desk at the other. And you must stop in the speakeasy type bar/lounge on the ground floor. In the evening there was live piano music. Loved this spot! The food was yummy and the vibe will take you back (even before my time lol). My room was clean and quite spacious with a walk in closet. And the decor fit the old school vibe. The bathroom was a nice size as well. If you want a traditional Chicago vibe you must stay at The Drake! read more

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Our annual Drake stay was nice this year, albeit uncomfortably hot on our room. The windows didn't open and the temperature control didn't affect anything so we were left to sweat it out. The upstairs hallways were blessedly cool though. The decorations were beautiful as always and we overall had a nice stay. read more

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We booked a spot at the high tea experience in the hotel's restaurant and had a decent time. Decor was fantastic, everything was beautiful and the place was super lively. Table was a bit small and wobbly, but we made do. Service wasn't super friendly or kind honestly, that was the only thing that demoted the experience. Our server seemed almost impatient and super aloof - they didn't explain the menu nor show any grace when we had questions which was a little frustrating. Food and drink were okay. It was nice how everything was sort of unlimited and we could order certain things again. Tea was solid as well and presentation was good. Overall, not a bad experience at a decent price, service just left a lot to be desired. read more

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Nice and friendly staff. Historic hotel. A little warn on the interior but appears very clean. Reasonable pricing . A lot of engagement from hotel prior to the arrival. read more

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Came here for an event. Then we stayed the night. It was a lovely place. I love quaint dated hotels. It's so important to keep that history vibe alive. Staff were fantastic. Banquet food (raviolis with different fillings) were great. I loved the lemon ricotta ravioli. Our room was comfy and clean. My son likes the chandeliers and hallways. Reminds him of what the titanic may look like :). Nice area. Was glad to experience both an event and hotel stay read more

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Stayed here for a few nights in August, a couple in a their 40's and a momma in her 80's. We appreciated the age of this place and who stayed here in the past, but the only part we enjoyed was the lounge, Coq D'Or. And this stinky, uncomfortable sentiment was voiced by the one in her 80's, too. This place smells musty/funky (my husband crudely said it smells like a rat died in between the walls), the rooms are weirdly laid out, the bathrooms are tiny, and you'll hear the wedding DJ and every song if you're there on a Friday/Saturday night. The beds and pillows are chintzy, you have to pay extra to get a mini-fridge in your room, and again . . . the funky smells. Coq D'Or is the best part. Comfy, cozy, excellent servers, food & drink. So, stay elsewhere and pop into Coq D'Or when you can. read more

Pros - all staff we encountered were welcoming and friendly. Great location, quiet, historical. Cons- although clean, everything in the room was tired and worn out. Wooden sliding doors on closets very difficult to open. Old loud plumbing and low sink water pressure. No pen or pad in the desk. Still glad we got to experience this historical hotel. read more

I've always enjoyed staying here when in Chicago. It's a piece of history meets modern there's always something around the corner so always keep an eye out from the architecture to the railings lights. Staff was super friendly and kind. Room was tidy and clean. If you are ever in the north side great place to visit, stay and eat or drink at. read more

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This is my husband's and mine first time in Chicago. This hotel was definitely a great choice for our five day stay. We had this beautiful water view in such a very peaceful area of the city. I don't know why, but I was amazed there was a beach. So apparently this hotel is 100 years old and that definitely caught my attention because I love staying in places that have history. The architectural, the environment of this hotel was just breathtaking. I can't even imagine the story is that could be told if this hotel could talk. There is a very fancy steakhouse restaurant and also a coffee shop that are both located in inside hotel so you don't have to leave. There's also a couple of little stores if you need to do a little bit of shopping but nothing that interest me. Our room was very roomy and the king size bed was comfortable with no complaints on sleep. I would highly recommend staying at this hotel if you want to be what it felt like a quieter part of downtown Chicago. read more

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This is an older property, however classic. Rooms are spacious and comfortable, but needs some maintenance/tlc, IE: no fridge in room, needs major cleaning of the ac/heat vents.... Water pressure is good and views of the lake are spectacular. Beds are super comfortable. Would not hesitate to stay here again. read more

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There's something about The Drake that makes you feel like you've stepped through a portal into timeless elegance. I stayed here for the weekend while in town for the Beyoncé Cowboy Carter Tour, and honey, it was giving old-school glam with a side of history. From the marble floors to the glistening chandeliers, every inch of this hotel feels like a love letter to another era. But let me tell you what truly had me in love the long, hot, soul-soothing showers. After a full day of city strolling and a night of dancing in cowboy boots, that water pressure? Divine. The room was spacious and classic, like something out of an old Hollywood movie. It's not a trendy new spot this is a classic. You come here for legacy, for that nostalgic charm, for the way it makes you slow down and breathe. I slept well, felt cared for, and would absolutely return. And if you're like me and travel with your stilettos and soft life vibes, you'll fit right in. XoXo, Sierra read more

The Drake - Hotels Near Me - Chicago, Illinois

The Drake is one of those old, opulent hotels that retains a lot of goodwill from folks who love Chicago history, or have fond memories of visiting with family. It is over a century old and was built on land that was acquired from the holdings of the late Potter Palmer. It was undoubtedly one of the top hotels in the city--Princess Diana stayed here, for goodness sake; I'm not sure if any other hotel in the city can boast having had true royalty stay at their hotel and clearly has built a reputation of luxury. It has other interesting (and colorful) bits of history: it was the first home of WGN, and the base Frank Nitti of the Outfit used some rooms as a base of operations. Japanese and British royalty have partaken in afternoon tea here. So it's certainly got a high reputation to uphold. The Palm Court is a lovely dining room, and a nice place to enjoy tea. During the holidays, you'll find that it's booked by generations of Chicagoans who are continuing or establishing a holiday tradition (our waiter said that they have about 26,000 folks over the holidays for tea). Carolers and harpists provide the entertainment to make an elegant and fun time. Where they fall down in a major way, though, is accessibility and to some extent service. To get to the lobby, you have to walk up the stairs or go down the hall to find the elevator. Not terribly convenient for folks who use a wheelchair and perhaps even less so for those who don't use a wheelchair but have mobility difficulties. When I came in, there was no one on the entry floor to tell me where to go to get to Palm Court or the lobby--there were signs, but the check-in desks are somewhat hidden from the vantage point of the entry floor so I couldn't figure out where the "lobby" was. If you're disabled and plan to go to Palm Court, you might be taken around this back way that is for employees eyes only, and I'm really tired of disabled folks being forced to go through back doors or hidden pathways to be able to enter a building or make use of a facility. They say it's due to the historic status of the hotel, but... really? In 2023, we're still using that excuse? All of these rooms use modern plumbing and have been updated many times over; you're not walking into a room with fixtures and styling circa 1920. So again, how is that they can't make the place accessible? I can't say I wouldn't be back. My friend and I are establishing holiday traditions with our babies of which tea may be one, and The Drake offers one of the more "affordable" teas in the area. But if I do return it'll be with a fair bit of disgruntlement. read more

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LOVE LOVE LOVE this 100 year old vintage treasure, always stay here when in Chicago. Coq d' Or bar on lower level is my GO TO for quiet and serene break from life and exceptional drinks and food. Plan to return soon. read more

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A luxury hotel past its prime and not worth the expenses involved in staying there. I don't mind the outdated room decor but rips in the carpet, loose bathroom fixtures and a lack of simple things like desk pens don't reflect a 4 star hotel. The service is oddly hit or miss with either highly personable workers or those that give you the stink eye when you approach the front desk with a question. Room service is problematic, particularly for the prices charged. All orders are done online, so if there is a problem with the food there is no one to speak with. For example, if no fries come with your $26 burger you have to call the front desk (that's 0 on the phone, there's no guide) who then has to relay the issue to the restaurant. Clumsy, burdensome process for hotel patrons. Place needs to cut its prices or deliver better service and hospitality. read more

Awesome hotel with lots of amenities. Price is high, but you get what you pay for, right? Room was nice and comfortable. The place was clean and pretty. Service was good. read more

Historic, beautiful, great location, and great staff. Rooms aren't big, but they're old Chicago beautiful. The tea is great, the bar and restaurant are also ok. Bucket list place to stay at read more

The Drake is definitely a historic Hotel in Chicago facing Lake Michigan!! Hospitality here is incredible and Staff are always friendly! Great location near Michigan Avenue close to all the great shopping!! The food is always on point and satisfying! Easy 5 Stars !! read more

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we went there for our anniversary and did the palm tea service. Sad was our waiter. i know I'm messing up his name but he was great!! had breakfast at the oak room and Cesar and Giselle were great as well!!! Giselle was everywhere from the oak room to the Palm room just working to make sure everything was perfect. The staff was very helpful and friendly. They take pride in their work! read more

Had my birthday brunch with family here. Love brunch so i loved it. They had a Carving station that had Prime Rib and Ham, an Omelet station and a Pasta station. Some traditional breakfast food and also what was surprising was they had shrimp cocktails and raw oysters. They also had some chicken masala. Steak flank, salmon and a dessert station. Their Tiramisu was really good. I was too busy oogling the food and forgot to take pictures. Unlimited mimosas of course. Also unlimites coffee and juices. I would definitely come back. Happy eating! read more

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I love this hotel. My parents got married here 70(?) years ago, and I spent my wedding night here 35 years ago. The lobby is grand, the hallways are luxurious with space, the rooms are high-ceilinged and the bathrooms could be a spare bedroom. Having said all that, the hotel can no longer compete with the high bracket hotels, and I would think twice about staying here for a true luxury experience. Room service was a paper bag filled with our entrees in disposable cardboard containers (one of which was leaking) and plastic packages of plastic utensils and napkin. Bedding is limited to a top sheet and a thin brown ribbed "blanket" which resembles a bedspread from the 1960s. When we requested an additional blanket, we received an additional one of these. One of the 2 closets is locked as well as what is (or was) presumably the bar area under the tv. While a bar was unnecessary, a small refrigerator which one could find in far lesser hotels would have been helpful. One of the lamps appeared to have a jury-rigged plug to make it functional. I can't imagine the cost of maintaining a 100 year old hotel of this size, and I suspect their key business is events in public spaces and sentimental tourists like myself, who look upon the old lady's wrinkles with loving eyes. read more

The Drake - Thin polyester coverlet(?) - Hotels Near Me - Chicago, Illinois

today i wasted $140 at afternoon tea in palm court at the drake. this was arguably the worst afternoon tea experience i have had. sure, the palm court is a pretty room, but i quickly learned the decor and ambience was all a facade. i'll start with the positives: the scones were good, i liked the birthday cake gesture, and our waiter, Azmir, was a delight! if it were not for Azmir's impeccable service, i would be leaving 1 star. now for the negatives...we paid $68 for a bottle of prosecco that retails for $10. i was shocked we couldn't at least be treated to a $30 bottle! next, the sandwiches were god awful. the best sandwich was the cucumber one (and that says A LOT). there was this weird pastry that came with the scones and it tasted so horrible it was notable. i am honestly shocked and perplexed that an establishment that boasts princess diana's attendance would then proceed to operate a bottom of the barrel afternoon tea service. i would only tell someone to come here for tea if i hated them. read more

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I'm so glad we stayed here for our long weekend in Chicago! I'd been hoping to check out the hotel for some time, but we never really had any cause to stay here yet. But, our convention hotel was the Drake, so it was a great opportunity to check it out! Hotel: The overall hotel experience was wonderful! The rooms are very spacious with high ceilings and standard Hilton property amenities. They have a kind of regal quality about them, definitely fancier than your standard hotel. The rooms and halls could use a bit of TLC, but nothing was dilapidated or falling apart. Just a touch dated. But, the classic nature of the décor needs no updating at all! Keep the same look and feel, please! Tea: We had the opportunity to partake in the hotel's tea service on a Friday afternoon. It was everything it should be and then some! Our servers were attentive and helpful, and the tea itself was very good. Everyone had their own individual blend, and I didn't hear any complaints about them. The food was very good as well, and we were frequently offered refills on anything we wanted (which, nobody took advantage of, because they already provide a wide spread!). Bar: The Coq d'Or (or Golden Chicken) bar on the ground level was quaint, if not a bit cramped. But, it was a lively and fun experience when we visited. They had live music on Saturday night, which was quite enjoyable! I think the calendar said Friday as well, but we missed it then. Meeting Space: We had an event for our convention with passed hors d'oeuvres, which were not insignificant! Very heavy options, actually! This made for a nice dinner for some, and for others a sizeable appetizer. The space was nice, the event went well, and everyone seemed to have a good time. Overall: This is a great hotel in the heart of Chicago! If you're here for an event (there was a large wedding happening that weekend as well), you should be quite well taken care of. We didn't have a lot of experience with the staff, but when we did, it was always pleasant. The location (right off Michigan Ave and the Magnificent Mile) is superb and the atmosphere and vibes were perfect. I would definitely stay here again for a future visit! read more

I've been to the drake multiple times for high tea around Christmas. It's beautiful, the tea is excellent, they have a great choices for champagne. They have a great selection for children . There valet and coat check are always organized. It's a beautiful hotel. read more

The Drake - Lobby and high tea area at the drake - Hotels Near Me - Chicago, Illinois

The is a history and beautiful hotel off the magnificent mile in Chicago. The history and architecture of this hotel is beautiful. The customer service was great at the front desk and the text message service was a great feature. However there were some issues: 1. There was no water bottle refilling station in the whole building. The front desk said it was in the fitness room, but that was simply a drinking fountain. 2. When I first got to the Drake and asked where to park my car the vallet drivers were not happy when I said I wanted to self park and brushed me off. They just pointed to the other street and said "park there" and walked away. Luckily I did pick the right parking garage, but that did not make me feel welcomed or have a good first impression. 3. Having to park a block away isn't too bad, but the fact I was not allowed to unload my luggage at the front of the Drake first was surprising. read more

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Unimpressed. I had to stay here for business -- which was fine -- but, I wouldn't choose The Drake for personal/pleasure stays. The lobby decor is misleading - entrapment, really. The lobby is beautifully furnished with fresh floral arrangements, clean wooden chairs and tables, and bright chandeliers. The guestrooms, however, are in DIRE need of renovations. Adorned with old, bulky wooden furniture, cracks in the paint, squeaky furnaces (when heat is on). Ugh. Simply dated and not my cup of tea. Speaking of tea, The Drake's afternoon tea is popular for locals and tourists alike. I didn't try during my visit, but it was very much talked about. Read the other reviews, look at the pics, and make the decision for yourself. read more

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I absolutely LOVE The Drake! I love the 30's glamour that is still around, I love the fancy houndstooth carpet. Love the water fountain, love the benches at the lobby for people to have conversations. Why I gave them 4 stars, you ask? Because there were some little things this time that didn't sit well with me. Example: there were no wipes at the gym, only Lysol sprays that I used and wiped the treadmill with the towel I used. Some floors were reachable without the need to use the key card to access them, which made me question if I was safe at times. Staff as usual was amazing! Concierge was awesome. And the Hotel in general is super clean. My room was so clean that I was wearing white socks and they remained crispy white! Overall, though, I absolutely LOVE the Drake and feel fancy when I stay here! read more

The Drake - The glamorous elevator! - Hotels Near Me - Chicago, Illinois

Beautiful old hotel! Lovely ambiance! Our room was cold and adjusting the thermostat didn't seem to help at all. Otherwise a great place to stay in read more

Wonderful service by hotel and restaurant staff. Historic and beautiful. We loved our stay. Coq d'Or and the Reuben was perfection. Lavazza staff and menu, perfection. I promised Ms. Giselle a shoutout to herself and Caesar, and Chef for amazing Eggs Benny on a biscuit style! Thank you-all, and can't wait to return. read more

It is a beautiful hotel with a great story to tell. There are pictures of celebrities and royals but they do not measure up the beauty of the architecture and decor. Stop by the bar and lounge, it is a time capsule. read more

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I was really excited about staying at this historic hotel, and while I realize the character and charm about the hotel is the existing architecture and historical details, for 400$ a night, I would expect nice sheets, a fitted sheet even and a shower/tub that isn't stained brown. The overall cleanliness of the room was severely lacking. Vanity mirror had visible filth. If I wasn't so exhausted and got in at midnight and had to get up at 5am, I would have requested a new room. I did enjoy the location, close to Michigan Ave and lots of shopping/restaurants. I did enjoy the chandeliers, enormous live floral bouquets and vintage touches in the common areas. The room was just such a disappointment. read more

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