We love pipsqueak! Sonja, Brian, and their volunteers have taken such great care of our Charlie…read morewhile we lived in Vancouver, even throughout the pandemic (and they took extra precautions to make sure they could still be open, particular for the frontline workers). They post tons of photos on instagram and facebook throughout the day so you can see what your pup is up to. And they're always super responsive via text and email. When we moved away this past summer, we were especially sad that Charlie wouldn't get to go to pipsqueak. They threw him a little party with bowties, his signature look! Also re: the 1 star review below, we never had to drop off Charlie at 7:30am.

Can't speak to the experience here, as we never got that far... If you're a 1st timer, they ask…read morethat you drop your dog off at 7:30am!!! WTF??? What if that time doesn't work for the Hooman or the Dog??? Doesn't seem like a successful way to create more business opportunities.

Very expensive $1K and advertised as life long support but I didn't feel the trainer was interested…read morein any follow up sessions.

Terrible experience with Bark Busters. They tell you what you want to hear to sell you their…read more"one-time up-front fee". Their approach is one sized fits all, except it doesn't. Our trainer did not know how to deal with our dog, nor did any of her colleagues. Would not recommen.

I just wanted to take the time to write a letter of total support for this local business. Pamela…read morethe owner of this store is incredibly passionate about her craft. Seamus, our king charles spaniel has been walked by Pamela's team for two years now. Prior to them, we had been with two other companies which did not work for us. Currently, Stacy is our dog walker. She is patient, kind and treats the dogs like her own. I have never been so impressed! If you are looking for flexible, honest and reasonably priced dog-walking services, this place is for you. Seamus never has more than two other dogs on his walks. He is always so excited for his walks, and returns very content. 5 stars for a five-star business model. Thank you for providing the trust and care which we all endlessly search for for our best friends :)

This store has it all, from the perfect dog food, great toys, bully sticks, the works. The owner is…read morefriendly, kind and very knowledgeable about all things dog-related! We also use their dog walking service, which is a great deal. My dog LOVES his dogwalker, and they are very flexible and accommodating about his walk schedule. I'm so thankful for this store!

OUR DOG WAS ATTACKED AND SEROUSLY INJURED UNDER THEIR CARE. AND A POTENTIALLY DANGEROUS DOG ALLOWED…read moreTO RETURN!! Our sweet, calm husky was attacked without provocation and severely injured by another dog at Dogtown by Dog taxi Daycare two weeks ago. She's almost toothless so she couldn't even defend herself. We have been trying to reach a resolution with them but they are refusing to provide us with details on the attack. They will not pass on the bill to the other owners and are only offering partial credit for future services. But since the other dog is still attending daycare, we feel like we can't trust them anymore to keep our dogs safe. If it wasn't for our dog's size and thick fur, the bite could have been fatal. A smaller, shorter haired dog would have had their throat ripped open completely. We have been asking them to at least let us know a description of the dog so we can avoid them in the neighborhood, prevent another dog from potentially being killed and get the medical costs ($1100) covered as well as a refund for the prepaid passes ($1600) we have with the daycare. All they can tell us is that a person unaffiliated with the daycare attempted to enter their private outdoor park and that agitated the dogs. Our dog was resting, lying on the ground and minding her own business when the other dog snapped and went after her. They say it was misplaced aggression and over excitement so she became the victim just because she was the closest. The dogs had previously met and interacted with no problems. They say that the other dog is in private training, will be kept separate if we send ours back but is still placed in a smaller group of dogs at the daycare. What's the point of an interview and screening if a potentially dangerous dog with a bite history is still allowed to attend? It could have been much worse consequences if that aggression was directed at a small dog or a child. At the first call, the daycare told us we needed to pick up our dog ASAP but downplayed the severity, saying it broke skin but she'd be alright. We got the call at 3:30 picked her up at 4 after they had cleaned up some of the blood. By the time we could get her seen by the vet at 4:30/5 pm until they could take her in at 5:30, she was still bleeding all over the floor. They got her into surgery and shaved the area to see the full extent of the bite. It required a number of stitches and was about 5 cm wide. It was a deep puncture that the vet said ruptured the muscle on her neck. Our other dog witnessed the attack and he has been shaken up ever since. Both dogs are still traumatized and now quite reactive to other dogs, something that was never an issue previously.

tldr: Contact the city about cases of incident from this place before you sign up…read more It's been just a bit over a year since our dog was attacked at this facility and since no real resolution was made I thought it was best to post my experience. Our husky was attacked while at daycare in this facility, she had been sleeping in the outdoor space and another dog freaked out when a person entered and decided to attack. This resulted in our husky requiring sedation and multiple stitches as the other dog went for her neck. After the incident, we tried to get in contact with a manager or higher-level employee to see what was going to be done moving forward. What we requested was to ensure the other dog was removed from daycare and to pass along the medical bill to the other owner. The waiver signed explicitly says that you are responsible for the medical cost if your dog hurts another, so this seemed fair. We were informed that the aggressive dog was not being removed, so we told them we were not comfortable keeping ours there and would like a refund for our existing passes. Regarding the medical bills, and refunds every person we talked to said we'd have to talk to a manager. We called and emailed over a dozen times for a month. Every time we got a hold of someone they said no manager was available, but that we would receive a callback. We would then wait 3 or 4 days but would never hear back. Finally, we made a post within some of the community Facebook groups and review sites warning other owners that the aggressive dog remained at the facility. We also informed animal control that an aggressive dog was being permitted to stay within the daycare service. Within a day the owner finally called us, we went back and forth about how we felt it was reasonable to pass on the medical bill. The owner did not care about our requests or how our dog was doing and was only concerned about the reviews. He then blamed our dog saying it was her fault she was attacked because she was a husky and that we shouldn't have taken her to the vet. Finally, we came to an agreement that they would sell the other owner discounted services and provide us with the money for the medical bills. They still refused to refund our passes or to remove the aggressive dog, but it was a step. A month after this, they finally provided us with a third of the money. They continuously harassed us about the reviews and promised the money was coming. When the review was not removed they cut contact and we never received the rest of the medical bills or a refund for the passes. After all this, we continued contact with animal control as they were working to see if anything could be done. We found out from them that this facility has a history of poor management. Including a dog fatality due to heatstroke, and leaving dogs in boarding alone overnight, which resulted in neighbours having to rush in and free dogs during a fire. We also found out that the same aggressive dog that had attacked ours ended up attacking another at the facility about a month later. Since the facility knew it was an aggressive dog and opted to allow it to stay the city has now decided to move forward with a more serious case. If you are thinking about putting your dog in this facility, DON'T. Even if you believe I am biased (which I am) I implore you to reach out to the city and inquire about their cases pass and active.

Ruth is fantastic. it is hard to leave our 3 special needs kitties but she is soooo good with them…read morethat they truly seem calm and well when we get home. she takes the time to get to know and appreciate each one. she communicates well with both us and the kitties. she is the best.

Ruth is the most engaging and thoughtful care taker to our cat PJ. Our cat is not friendly to…read morepeople other than my partner and I, so we were thrilled to find out that Ruth has extensive knowledge and techniques dealing with animal behaviour. She even taught PJ some tricks while we were away and brought over special toys for him. The cutest photos and videos are provided after each visit which gives us peace of mind and something to look forward to when we are away. We can tell that PJ is being physically and mentally stimulated when Ruth is visiting with him. We love and fully trust Tail Along and have been regular customers for over 6 months now! Thanks for the amazing service

Great team of dedicated pet savvy folks.Melissa and Joey are reliable and great with my dogs…read more.Highly recommended for anyone in the West End or Coal Harbor that needs pet services

When I got my Shiba Inu puppy Kobe I was surprised at how much work it was to keep up with the…read moreexercises from puppy class. I work full-time and sometimes the days are so busy I didn't have enough time to dedicate to teaching Kobe how to sit, lay down, heel etc. Melissa worked with Kobe on training reinforcement and even came with me to a few of the classes! Kobe went from a pup who couldn't get down the street to one who regularly goes on 7km walks! Now, he sits when asked and his recall is getting better every day. Shibas are known to be stubborn and hard to train so as a first time dog owner I was so happy to find the help I needed at Woof & Purr. I highly recommend Melissa and will continue to use her services:)

Dan and Ryan are amazing !!!! I have an English bulldog and on the evenings after a big walk with…read moreDog Wags he's so well behaved and calm. They have sent pictures on the walks so I know Thad is in great hands. I wouldn't trust anyone else with my puppy. Great work guys

I have been using Dog WAGS for over a year now and am very impressed with their service. Both Dan…read moreand Ryan have been very professional and compassionate when taking care of my small Boston Terrier. They have also been incredibly flexible this past year as my work schedule and my dog's needs changed. Thank you guys for taking such good care of my pup!