Ok, so this is 2 different review ratings. Take into consideration we arrived just after a huge…read morerush (possibly bus) of people. We sat at the end of the bar in front of the glass wash station. Our waitress was pleasant despite. She checked in with us a few times during our meal. The prices are comperable to other similar establishments but I feel the portions here make it one step above. The wings are the huge sized wings if you like those. The curly fries (for the 2nd time) were overcooked and crunchy. They have 1919 root beer on it's own tap! It was fun to just look around at the decor and play "I Spy". The restrooms were pleasant.
Now, the part I hope the owner reads. There was a busboy, whom I feel may be family, "working" there. I surmised this because if I were one of those waitresses, I'd have had some WORDS long ago. I can honestly say this young man is probably costing you way more money than having him there, unless your sole reason is to keep him out of trouble...even so.
He was very obviously working harder at not working than actually doing so. I feel like this is a very common example of our youth as a whole right now. He literally, for our ENTIRE stay (which took double the time as any usual meal does due to the kitchen being so slow) basically shuffled in front of us getting in the way of every waitress trying to do their job. He opened the coolers repeatedly turning labels, looking like he was checking stock, etc. I'm certain the bottles ended up being 4 degrees warmer, especially when he left the doors cracked open.
Waitresses were carrying LOADS of dishes to the back and only occasionally, when he noticed, would he go back to the kitchen only to emerge right back in front of us. He seemed to like washing glasses though. Just one or two he'd slowly concentrate on them spending as much time as possible. Nothing like someone's face constantly inches from your food.
Another time after coming from the back, he switched the big screen from football to car racing, which was also on the smaller TV. People were mildly watching the game. They had to ask a waitress to switch it back.
When we were finished with our meals, we neatly stacked the tray/basket/silverware with the napkins on top, clearly indicating they were ready to be taken, at the edge of the bar, pretty much right under his nose as he washed glasses. Nope, the lightbulb didn't go on. A waitress came and took mine away. My Mom finished hers later and did the same. Still he didn't get a clue.
I could see the frustration on the other's faces. I was exhausted just watching him do absolutely nothing. PLEASE teach this young man manners, consideration, work ethic, and teamwork. If he plans to go into management of any kind, nevermind, carry on. At the very least, find someplace else for him to be and alleviate the frustration for those employees who ARE trying to do their jobs. On the flip side, if I were to give the benefit of the doubt, perhaps he was doing his intended job of monitoring other employees to ensure everything is on the up and up and to report back.
In any case, this seems to be going more into a rant than a review of the establishment. Love Gronk's in general and look forward for an opportunity to stop in when I'm in town. Don't miss out!
