Absolutely disgusted at how my brother was treated at pine farm kennels. He had been working here…read morefor a number of months and rang in one day to tell them he was going to be late. He explained that it was because he was trying to nurse a newborn kitten back to health. He was subsequently told that if he didn't come in immediately he would be fired. I would have thought that a kennel and cattery would be a little empathetic in this situation, but no. I will never bring my pets to someone who values their life so lowly.

I have used many kennels over the years, around all parts of the country. But this one is by far…read morethe best. My dog Jasper is always very eager to greet Paul the owner and his staff. He comes back a very happy dog. When it's time to leave poor Jasper is torn between coming home or staying there. The dogs have lots to entertain them there, they are not shut away behind high walls, they know and can see whatever is going on. It short, it's a great place to leave your loved one, or even your dog!! I highly recommend Cosy Kennels, Jenny and Derik Bawden and Jasper

I have used them for many years now with my dogs. Am disabled and the Staff are so very kind .Not a…read moreproblem for them to unload and reload into my car. Once had a dog that was receiving veterinary treatment here in Newmarket and each morning a member of Staff would take my dog for treatment. They could so easily have denied my dog's stay. All dogs come/came home after their stay healthy, happy and clean. Shall continue to use them.

If you wanted to kennel a dog this would probably be fine - I wish we'd checked first as our cat…read morewas shell shocked after we got back from holiday. The incessant barking must have scared her witless the whole time she was there. The owners are nice enough people but are clearly dog people and the cats are just an extra revenue stream. Make sure you visit before arranging to leave your pet.

I've been taking my rescue dog to Charlie's for nearly five years, and have found the staff very…read moreknowledgeable and helpful. There's a wide range of activities available, the classes are well structured with varied content, and the dogs are able to socialise in a controlled environment. We continue going there for the social aspect, and for the agility and flyable sessions, as well as to reinforce the basic training every dog (and owner) needs.