I've made a trip to this place on an emergency basis and dealing with the employees are very…read morepleasant and friendly. They follow all necessary protocols from confirming your employment to having your pay-stubs in hand. It's understandable and I agree with how they require a lot of information and qualifications for you to take out a loan. They are always on schedule with phone reminders and when for you to pay back the loan, i don't blame them. It is a loan.

I visited several times and was always very pleased with customer service especially the young lady…read moreat the window. She is one of the reasons I go there her she gives me customer satisfaction. I passed on my way 2 stores that provide the same service.

I walked in this branch to take care of my account and was immediately welcomed by the bank officer…read moreseated nearest the entrance. She assisted me straight away with my transaction, and then shared useful tips about utilizing my iPhone to make deposits instead of coming to the bank--as well as the walkup ATM with my debit card if the teller line was busy. It might be surprising to some, but I just learned that when depositing a check nowadays, you only need to sign the back and the old "For deposit in account No. 12344567890" is no longer required. In the vain of old, I'm happy my account has been with WF for many years. This financial institution has had a few hiccups, but who hasn't? I can only hope that they will continue to elevate the customer experience!

A single teller first thing Monday morning bogged down with customer for 10 minutes. This branch…read more is terrible as far as wait times.

Maria was very helpful and quick with cashing my check strongly recommended 5 starts FAST AND EASYread more

I am traveling on business and stopped in to grab some drinks to bring back to my hotel room. In my…read morehaste, I accidentally left my Kindle on the front counter. When I walked back to the store about five hours later, I figure there was no way that it would still be there. I was ecstatic to find that Richard, who had helped me when I was in the first time, was not only still working, but had found and held onto my Kindle. Kudos to good, honest people.

This convenience store is frequented by many people who need to cash their checks...I have seen…read moremany people go in and out in the past getting their money here.......but I stopped to get my Mega Millions ticket....as you walk in, there are like 7 signs on the front door saying that a winning lottery ticket had been sold at this store, so hey !!!! The store is a bit old and a bit disorganized, but it's your basic convenience store. The clerk is behind a thick glass where you pay, get your lottery ticket or cash your check. Their beer and wine section is fairly large.

I stopped at this Amtrust Bank to use the ATM. It's conveniently located in the strip mall between…read moreA1A and Galt Ocean Drive, just south of the Winn Dixie grocery store. I was pleased to see the very LARGE screen on this ATM. In the Welcome screen it quickly tells you all the networks that are part of this ATM, so it was easy to see that the VISA and the PLUS networks were welcomed here. The transaction was a breeze, no one around, so that took no time. AmTrust is part of the New York Community Bancorp with offices in Florida and Arizona. AmTrust was originally based in Cleveland, Ohio, but in December 2009, the Federal Deposit Insurance Corporation seized AmTrust (all 66 branches and $13 billion in assets in Ohio, Florida and Arizona). NYCB acquired AmTrust shortly after that incident. New York Community Bancorp is a bank headquartered in Westbury, New York with 225 branches in New York, New Jersey, Ohio, Florida and Arizona. NYCB is on the list of largest banks in the United States.

Banks are boring places, but sort of meant to be that way as nobody really wants to experience any…read morefinancial excitement of surprises because such are most often not the of the type one wants to hear. So I can say AmTrust is pretty much typical in those respects, but what sets it apart for me is the friendliness and sincere concern of the staff. I neither have any accounts nor do I have any personal business of my own with AmTrust, but I have clients and others that do, many for whom I handle their affairs, holding power of attorney, other documents and safety deposit box accesses, so I've been to this branch office frequently. Every time I've been here, I've been greeted and handled both warmly and professionally, and have generally found it to be a good place to do what is basically routine banking business. I also noted one thing good thing that in my mind sets this little branch bank above many others. The first rule of banking used to be: "Know your customer and with whom you are dealing." Unfortunately in today's world I see that primary rule so frequently ignored. At AmTrust is wasn't. When I arrived at my appointment I noted that the staff member already had my picture on the side of his desk and had taken the trouble to do some Goggling, or whatever, so that in advance he knew who I was and to whom he was speaking. Besides saving time with a lot of silly questions, it's also a good measure for protection against identity theft as well as offering a means of fraud protection.