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    The Brick

    2.2 (19 reviews)
    Open 10:00 am - 9:00 pm

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    1 year ago

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    The Brick

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    2 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    9 years ago

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    4 years ago

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    7 years ago

    Terrible customer service. Rarely do reviews but would never shop here again. This place scams you even at the best of times.

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    8 years ago

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    10 years ago

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    6 years ago

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    10 years ago

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    12 years ago

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    The Appliance Shack

    1.6(7 reviews)
    3.1 km

    Would never recommend The Appliance Shack…read more The reason that I called The Appliance Shack was in an effort to support and shop local and replace a dryer knob. Unfortunately the service person on the phone that I spoke with, Kim, had such abhorrent behaviour that helped me to quickly change my mind. Read further for details. I called in for a dryer knob and Kim was very condescending, aggressive, rude and abrasive in both tone and conversation. She explained that this part/knob was broken down into three pieces but wouldn't describe what those pieces were or allow me any room in the conversation to explain the broken piece in the trio that I was looking to replace. Instead she cut me off in conversation and spoke over me repeating over and over again that I should email their store pictures instead of taking a minute to actually help me. It seems out of this world that a person who is looking to replace a part is not given the opportunity to determine with the specialist or service person what product is needed. Additionally, I asked what the price of each piece was and Kim gave me the price to one piece then told me that she would have to call parts to get the other prices and continued to repeat that I should email her pictures. In other words she was not willing to do the work. She actually told me, "I really can't help you because I would have to look into this." Isn't that kind of the point of their whole business model? If you can imagine speaking to someone who is using a tone that screams, I don't want to be here, I don't want to help you, I don't have the time for you and I really can't be bothered to do that for you or give you any information then maybe this is the place for you. At the end of it all I decided to do some research online to better determine on my own what I needed and purchased directly online with the manufacturer. The part that she did quote my was marked up significantly so at the end of the day I didn't have to drive over and pick up a part and ended up saving a bit of money-even though it cost me a bit of aggravation. Though shopping local is important to me, it's not worth compromising on service and tolerating abrasive (borderline abusive) behaviour.

    ZERO STARS. Terrible customer service. Terrible return 'policy'. Do not buy from these rip off…read moreartists. Not only do they overcharge, but refuse to take back any electrical part ... EVEN when sealed in original packaging. Buy your parts elsewhere.

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    The Maytag Store - Maytag Refrigeration Appliances -Accessories -Bottom Mount -Built-In -Freezers -French Door -Side-by-Side -Top Mount

    The Maytag Store

    2.6(5 reviews)
    0.3 km
    $$$

    Terrible I bought a smart capable top load washer with extra…read morepower button in September 2020 and have nothing but problems with the machine. I have called Maytag customer service starting in Dec. 2020 more then 6x and have had three repair service calls into our home to fix the issues, yet we still do not have a proper resolution to all of our concerns regarding this machine- ripping of clothes, leaving white residue marks, load gridding sound, not wring water out of clothes and now a new problem the mother board continues to say err mode, which means restarting the load. Over the course of 5 months we have had to resort to taking our clothes to a laundry mat to do our laundry, because our machine is not working or operating properly. This machine was only A Few weeks old when problems started. After speaking to customer service, they reassured us that we would have someone from Maytag contact us, however even now the exchange quality team have not returned our calls. I would certainly never purchase another product from Maytag or recommend my friends or family members to purchase from Maytag either, because of the way we have been treated. So very disappointing and frustrating to say the least. Maytag does not care about our washing machine issues or our concerns. I am now faced with having to purchase another washing machine in order to do my laundry. This is not fair or right that I should have to buy two machines within 6 months, because Maytag does not want to live up to its obligations to provide high quality service to its customer or honour their motto of build better machines.

    They were terrific. The sales man was polite and extremely helpful. They delivered and installed a…read morewasher and dryer within a few days. The delivery guys were very good. It wasn't an easy install but they went above and beyond. I am highly recommend you buy from here.

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    Leon's Furniture

    Leon's Furniture

    2.2(15 reviews)
    4.8 km

    Outstanding experience. First time shopper at Leon's and I was blown away with the customer service…read moreI received at the Newmarket location. Pleased to learn that much of the furniture there is Made in Canada which is a huge thing as I don't want to spend my money on "made in China" anymore. The sofa I wanted was in stock in their warehouse and they delivered it the next day right on schedule. Wow, that was fast. A day or two later I noticed a squeaky spring on the sofa. I called Leon's about it and no problem, they sent a furniture technician to my house right away. He looked at it and reported back to Leon's. Because it was a manufacturer defect, Leon's arranged for a new sofa, same style of course, to be delivered to replace the first one. Not one problem, not one demand for more money, no stress. Nothing but TOP NOTCH customer service. It's so rare these days it's actually shocking. Communication from Leon's was incredible all the way through. All the staff I interacted with were professional, polite and respectful. I am a very happy customer and my new sofa is perfect and great quality. Price was right too.

    Absolutely horrible customer service. Bought a Maxwell power reclining sofa, only 2 get two…read more.. that is correct, not one, but two defective couches! The first couch the bracket/bar was installed incorrectly underneath the couch so every-time it reclined from lower to seating position it caught and jolted slightly. Secondly, they installed the wiring in the wrong spot so every-time it reclined, it was sawing away at the protective cover of for the wiring! I spoke to the manager of the Newmarket location who blew it off like it was no big deal and offered to replace it with a new Maxwell or pick something else. I was VERY hesitant about getting another of the same, but caved in. Boy, what a mistake this way! The second recliner came and it had 3 separate issues! Firstly, Vynew (the company that fixes the couches/recliners) had to completely tear apart one of the cushions (ripping out the staples and stapling the plywood type material to the wooden frame of the cushion because it was rattling like a bat out of hell. He also had to adjust all the twister bolts in the arm cushions which were loose, however, the worst of all.. when they built the couch they put the screw holes in the bottom frame/bar at incorrect distances so I have a massive gap between my couch (you can put your arm through the couch!). I requested a call from Corporate office (since I had tried calling the store manager multiple times and got nothing back) but instead the store manager finally called back. Her solution was giving me my money back and I can either pick another couch or 'shop elsewhere' as if it was no big deal they had sold me 2 completely defective products. I literally had to argue even just to get an apology! I told the manager this was not good customer service, and as a new Leons customer I was greatly disappointed but its like she was trying to rush the conversation off the phone. This is completely unacceptable, and there is no accountability here. 2 defective couches, and having to argue for the last 4-5 weeks is a joke! They even tried to tell me I declined 'repairs' even though the technician told me it was not repairable! This is the type of company you are dealing with! No accountability! AVOID AT ALL COSTS.

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    Fouka Home Furniture - Do not miss catch out the best deal of European furniture store only this February. Visit Fouka Furniture today!

    Fouka Home Furniture

    1.0(2 reviews)
    1.2 km

    Deceptive practices and zero accountability - Stay away!…read more I am writing this review to warn others about the terrible experience and deceptive business practices I encountered with Fouka Furniture. 1. Lies and Delays: It took them two weeks just to coordinate a technician's visit. During this time, they repeatedly lied, claiming they couldn't reach me, which was clearly not the case. 2. Broken Promises: When the technician finally arrived, he explicitly stated that the motor replacement would be covered under warranty and provided at no cost, with a maximum wait time of 1-2 months. 3. Outrageous Pricing: After the visit, they completely contradicted their own technician. They demanded $819 ($599 for the part + $220 for installation) for a motor on a sofa that is still under warranty! This is nearly the price of a brand-new sofa. 4. Unreasonable Timelines: They originally quoted 3-4 months for a part that should take 6 weeks max via sea freight. Only after I pushed back did they "generously" offer air freight, but they are still insisting on charging me nearly $900. Fouka has shown a complete lack of integrity and transparency. They use manipulative tactics to avoid warranty obligations and provide conflicting information between their field staff and office. Save your money and your nerves - buy elsewhere. I will be taking this matter to small claims court.

    my recommendation to buyers never trust. This company never trust the material because they are…read morefull of lies. All I bought a brand new sofa for $ Yes, 3000 and I realize they put the final stamp on my receipt means no warranty no exchange no refund .i put picture of my sofa with the review saying that in period of one month, the sofa, Springs is gone I can feel the wood And the shape is gone. after three months, they reply me on Google saying that they give me a brand new sofa and they have the receipt with my sign . I really appreciate that. If the post my receipt with my sign and the picture of the new sofa, they gave me the date of delivering must posted as a proof they can't because it's all lies!!

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    The Brick - electronics - Updated May 2026

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