We have been a customer of City Furniture DC for years, but at their Fort St. John location. We…read moreever came back to them mainly due to their - then - delivery charge of $100.00. We went back to them even though, we became aware that hand's-on customer service is just about out of bounds to them. Just now, however, when purchasing an appliance, we were told that delivery cost us $240.00 + 12% for the taxes. That being bad enough, when sending three urgent emails requesting assistance with this purchase and help with repair of a chest freezer, previously purchased from them, and all emails pointedly ignored, that was the straw breaking the camel's back. We will never go there again.