I moved out on the first and they charged me for one whole month of rent. They don't pay back…read more Won't pay back.

We've used a few storage facilities around Truckee and this has been our best experience! Bryan the…read moreoffice manager is great and was super accommodating during move in and move out. The units are very secure.

We needed to rent a storage unit quickly and the owner was more than helpful. The day of I…read morediscovered I needed a bigger unit and that quick change was done with no problem. I appreciate the security, oversight and attention to detail. Excellent facility!

Park West Mini Storage was a pleasant surprise! I was moving cross-country and I needed some…read morestorage ASAP. Kim set me up with a clean 10x25 for a price that was MUCH lower than I was quoted at other facilities, and without all the little GOTCHA fees. I was able to move in quickly, my stuff stayed safe, and moving out was easy-peasy. I highly recommend Park West Mini Storage.

18 Months of Theft, Missing Footage, Insurance Confusion, and Lien Concerns…read more I've rented storage at this facility with my partner since 2024. Over that time we've dealt with four big issues that other tenants should know about: 1: Theft and missing camera footage. 2: Confusing insurance information. 3: Maintenance and conditions. 4: Questions about lien notices. 1: Theft and missing camera footage A large amount of our property went missing from our unit. When we reported it, we asked for an incident report and for security video to be preserved and reviewed. We later made written preservation requests. We were eventually told the relevant footage was no longer available / had been overwritten. That was a huge blow and left us with no way to see what actually happened. 2: Confusing insurance information At move‑in and later, different managers told us different coverage amounts for the same policy (first a higher number, then a lower number). When we finally saw the paperwork after the loss, the written limit did not match what we'd originally been told. That mismatch, after a major loss, was extremely frustrating. 3: Maintenance and conditions We had repeated issues with water and temperature in our spaces over time and felt the response did not match what we thought we were paying for. We raised concerns more than once and were not satisfied with how they were handled. 4: Questions about lien notices When the account became disputed and lien notices started, we received an email from management explaining that:Notices were sent using a "certificate of mailing," and Legal ads ran in the Auburn Journal. From my own reading of California's Self‑Service Storage Facility Act, lien notices refer to certified mail, and publication is supposed to be in a paper "freely accessible to the public." The Auburn Journal's legal notices are behind a paywall. I'm not a lawyer, but those details have raised serious questions for me about whether the process here lines up with the statute. There is also a public court case in Placer County (Dentoni v. Colfax Mini Storage, LLC) where another customer at this same facility is challenging very similar lien‑notice practices. Seeing the same methods challenged in another case at this location makes me think our experience is not unique. Because of all this, I personally would not rent here again and would urge anyone considering it to: Get all insurance details in writing and keep copies. Better yet, source your own rental unit insurance. It goes up steadily, and these stprage unit prices keep jumping up steadily too. Document any problems and responses carefully.Learn the basics of California's storage lien laws, is my advice. If you've had similar experiences with theft, missing footage, confusing insurance information, or lien notices here and are willing to talk, you can reach me at westonmacrae@gmail.com. It helps if we stick together as consumers, so other people don't get violated once we have experienced it for ourselves. Thanks to all that share experiences, I've been warned in advance several times by people sharing their experiences on this app in other industries, so, thanks to you all. I hope that helps someone, and if you do rent here, just keep your contract on file, and document everything. Take care.

It used to be an affordable option to store our stuff... in the last 2 years they have raised the…read morerate 5 times! it was around 150 a couple of years ago and next month it will be 304! We will be moving out as soon as we can. I called the office to get information on the best way to close our unit out and he said that he would talk to management about the increase and try to do something because we weren't the only ones to complain. I called on 1/28/25 and still have not heard back. My bill for next month still says 304 so I am assuming nothing will be done.

Awesome service! I'd use them again absolutely!!…read more These guys moved us from Sacramento to Minden NV. They were friendly and professional; and their bid was the final amount due. No hidden what-if charges in small print.

Chris and his team were top notch professionally speaking. Very fair pricing and very punctual…read more All of our belongings were delivered in the exact condition that they left our home. Don't call anyone else but Chris!!

Avoid this place if you value your belongings. The facility is infested with rats, and despite…read moreclaims that their insurance covers up to $2,000 in damages, they only reimburse a maximum of $500 for rodent-related damage--even if you've purchased their premium insurance. The information they provide is misleading and unreliable. This is in climate control storage. All my babies furnitures /appliances, sofas, two carpets totally damaged. Everything smells bad and poop every where. It cost me more than $2000 to $3000 of damage.

Had a great experience here at Westbrook. I looked at 3 different places in the area and found this…read moreplace to be the most clean, organized, and friction free in terms of onboarding. My wife was really stressed about putting our stuff into storage quickly and they made it a fast, easy, and dare I say peaceful process. It's new and locally owned and operated. Not one of those chain places that don't care about you.

Dave was incredibly helpful and very kind while getting set up for our storage unit. The price was…read morevery reasonable and the were able to month to month with no minimum- we only need a unit for one month so this was a huge plus! The only down side is a lack of parking for your car while unloading/ loading but thankfully no one else was there during that time. It would also be nice for covered parking spots because while we moved our belongings it was raining. Otherwise a great spot for storage! Very good location for NW Reno.

Best self storage I've used. Great location off N McCarran, clean office and facilities, extremely…read morenice staff, and reasonable prices! Couldn't ask for more!

Very friendly and affordable! They went out of their way to welcome us to their facility I would…read morerecommend these folks for RV Storage.

Reached out through Yelp looking for convenient, secure RV storage that was also affordable. Kristy…read morefrom Affordable was one of the first to respond, came in with the best price per foot by far and was flexible and could show me the lot the same day. The access road is a bit rough, and the last 1,000 feet or so is just dirt and gravel, but certainly not the worst I've seen. It's a new endeavor and they're adding another phase, but the existing is filling up fast. If you live in Lincoln and looking for reasonable storage close to home, Affordable is a great choice.