What an amazing place! I have two large labs, one of which is NOT a fan of nail trims. The groomer…read morehandled her with ease and care. Both of my girls came out looking divine. The staff is so friendly and take their time learning about your pets as well which makes my dog mom heart happy.

Walk-ins welcomed but make an appointment & can get on their schedule, they tend to get busy. I…read morehaven't had a bad experience since I started taking my Husky mix here. He is always done fairly quickly & is super soft for weeks after his appointment. They are reasonably priced & pick up to drop off is a breeze.

Cute store front for your pet needs. This place offers a variety of services from baths to boot…read morecamp to boarding complete with a play yard. Reasonable prices for excellent service.

If you bring your animal to Sam Russell's, I want you to be aware, the owner allows safety hazards…read morelike this rusted, broken gate, to remain unaddressed. This has looked this way for several months, and it has been brought to managment's attention on multiple occasions. The owner doesn't care. She actually asked me to make sure to avoid letting it show in my pictures of the dogs because she would rather hide issues and deceive the parents who trust this business rather than fix the problems.

My dogs have been here a few times and each time I've walked in, I'm greeted professionally and…read morerespectively. I'm sensitive to energy so when I walk into any business, I can immediately feel it. The atmosphere is comfortable, clean, tidy, and laid back. They are all easy to talk with, with Inviting personalities. I can feel how important a stress free environment is to them for their customers. Upon my first visit, I shared a lot of concern for the well being of my animals (My chow is young and I am doing everything to try and ensure she is handled respectfully and sensitively so she doesn't become aggressive) and they made sure to ease that by keeping me updated with info and photos during their stay. They are good listeners, even when you're long winded. They take necessary steps to help ease your animals anxiety, make them feel comfortable and less stressed. Confidence is so important when grooming so many different breeds of animals of all ages. Something they don't lack. My animals sense this and have learned quickly who they prefer. Shaggy Dog took notice to each animals behavior when being handled, honing in on who they feel the most comfortable with, and noting that in their records for next time. I can't help but also notice the relationship between the workers. I can sense the comfort, trust, and ease. They didn't hesitate to let me walk through the salon when I wanted to. I got to enjoy seeing other animals being groomed because doors were open! I was reassured to know my animals get checked on by the manager on and off through their entire visit. I'm confident that even though the trust is high amongst each other, the manager still pays close attention to how each animals is handled and treated and walks through often to ensure that. My dogs smelled and felt amazing after their baths. And wks later, still felt very clean and soft. After trying a few other groomers before Shaggy Dogs, this one keeps inviting me back because of mine and my animals overall experience. Thank you for helping to build my confidence, trust, and continuing to ensure that, each and every time.

I liked the fact our dogs did not need vaccines to be groomed there "personal preference."…read more While we were able to utilize their services our dogs were happy being groomed. We only had one incident of contracting fleas after a grooming session and they took care of it once I notified them.

This hospital hotspot is the place to go! The hospitality of Ally, the receptionist is the best…read morethat money CAN'T buy. They have the best staff and friendly doctors. I wouldn't trade them for anything and would/will continue to refer my friends to them 10/10.

We got right in to see the vet at Heartland Animal Hospital today. Female vet saw daughter's dog…read more Her small dog vomited twice during the night and there was blood in the second vomit episode which happened shortly after the first. The vet explained what to do for her for the next couple of days and gave us one can of a bland diet dog food with some antacid and specialized feeding plan for a day or so. She told us the results of the physical exam and did not feel that the dog was seriously ill.Said her stool was normal, no signs of distress or acute stomach irritation. No fever, etc. Really nice woman and everyone explained everything fully. Very professional and caring atmosphere. Really good experience.

*long story short, I love these people and won't take my pets anywhere else*…read more So, I just moved from DC and don't have great experience with vets. Out there it's far more expensive and you can't even go in the to room with your pet. This place is *amazing*. I've been here twice for the walk in clinic, both times I called ahead to ask what times would be best to avoid a long wait and both times the women I spoke to on the phone were extremely helpful with telling me when things start to slow down. The first visit I was absolutely blown away that the vet let me get through my concerns and what had been going on with my dog without interrupting me. He gave suggestions about care and what they would do to investigate. They did x-rays to check for bowl obstruction, gave antibiotics AND probiotics. I was expecting a huge bill but was so surprised with how fair the cost was. That round of antibiotics and probiotics didn't do the trick so we went back for another walk in, they did different tests to confirm organ function and gave us a different type of antibiotics and probiotics and suggested switching food. It worked like a DREAM. I have a large dog that is completely terrified of everything and the staff was very understanding. The vet also did his nail trim and his little toesies look great!

Came for my dog's check up and to check something out. I was able to get here early and sign in…read morethat the wait time wasn't too bad. They have additional staff to assist with annual testing and shots, so when the veterinarian came in he was able to give us the results. He was able to take a look at a hot spot and additionally testing that I agreed to after his assessment of my dog's health and chart. The visit took longer due to additional testing and waiting for results. But left with new information on my dog's health and medication/treatment that will be needed. Check out was fairly easy as well & quick. Overall time from arrival to leaving the office was estimating 2 hours or less. There was only a couple of pets in front of me so my wait time wasn't too long. Sometimes the parking lot is full and wait times my vary.

When my dogs were puppies I took them to a different office. At that office the vet told me if I…read morecouldn't afford the highest quality of foods I should put my dogs up for adoption. Needless to say I'm very aware when Veterinarians get judgy. When I walked into the office yesterday I was shocked and surprised. Have you ever been to a Vet that didn't judge you!? That's where I was yesterday. No breed judgement, no food judgement, no lack of care judgement. Just love for my pet and a gentle reminder that Ticks are bad out where we've moved to. At the office I found out I hadn't taken my dogs to the Vet in over two years. While some places would call you neglectful and possibly berate you Dr. Howell did not. She looked over my dogs and ensured they were in good health. My pups are happy and I'm not poor from preventative care. Please check out the Paw Plan for your pups. They also have one for cats!

On a Saturday morning, our cat took a REALLY bad turn for the worse and it was clear that the…read morehumane thing to do was to put her down. We were panicking because it was a weekend, our normal vet was closed, and she was in a lot of pain. They got us in within a couple of hours and they were extremely compassionate. I would recommend them 100%.

Took our pup here to be groomed, when we walked in the smell was beyond horrible!!! Took my…read morebreath,, the place was filthy, the fence outside for dog day care was broken and had spaces underneath where the small dogs could escape, feces everywhere, we left and will never go back, place needs condemned.

my snoodle loves this place! she has been going there for around 10 years, all i have to do is pick…read moreup her "pink overnight bag" and she knows where she is going and i can't get her on the car fast enough! the staff takes outstanding care of my old girl! wouldn't take her anywhere else! they do not overcharge either! very reasonable for what they do for us.

I dropped off my dog for boarding with his meds for 6 days plus a couple of days buffer. The…read morenumber of meds (2) to be given daily is written on the bottle label. I got way more meds back (probably 4 or so days' worth in addition to the buffer period) than I should have. The woman at the front desk talked to the people in the back and they didn't seem to know when or if he got the meds any of the days. A med log wasn't mentioned. Luckily the meds are only for anxiety, but if it were other meds my dog could have gotten sick or died. He could still have been suffering withdrawals. I will not be leaving him there again.