After a rocky start, The Alexander came through in a huge way. If more hotels were like this one, many more business travelers would be rested, contented and loyal for life. A hotel can be dressed to the nines but without great leadership, it's just a building. What sets The Alexander apart is its leadership. I drove from Nashville to Indianapolis on an overcast, chilly early winter Monday. Even though the drive was no where near the longest I've trekked, I was still tired and anxious to relax once I checked in. I parked in the adjoining garage (cheaper than valet and directly accessible to the hotel via the third floor) and walked in. First impression: very nice. The modern/cool art aesthetic sets a mood and the lush colors and tactile art/decor lends a lot to guests feeling immediately at home. After a quick and pleasant check in, I made my way to my room. I noticed that it was pretty chilly but I chalked that up to the heat having not been on. After two hours and no change in the 65/66 degree room, I called down to the front desk. The gentleman was apologetic and sent a maintenance man to come to my room. After a short while of trying to fix the problem, the maintenance man suggested I moved to another room. I didn't have a lot of bags, so it wasn't a big deal. Room #2, however, had a similar heat issue. The HVAC unit only blew cold air and the longer we (the maintenance man, myself and the guest services supervisor) stayed in the room, the colder it got. The supervisor, Lynsey, realized that the room wasn't suitable, so I moved to another room. Unfortunately, room #3 hadn't been serviced. The bathroom wasn't clean and the sheets were unchanged from the previous guest. I was embarrassed to call the front desk but I did so anyway. The front desk sent someone to the room to change the sheets but I received a call from Lynsey who was extremely apologetic. She mentioned that she was going to find another room that was 100% clean and had no heat issues. At this point, I wasn't even angry. I was a bit embarrassed for being 'that guy' but each room had a problem. I was encouraged, though, that Lynsey took the matter seriously and was so kind and patient. Never once did I feel like a bother. I'd been in previous hotel snafus where the management couldn't care less and were anything but hospitable. I stood around Room #3 for a while when Lynsey came by and said my new room was ready. It was ready but I wasn't. Y'all, Lynsey put me in the/a Presidential Suite! When I tell you my jaw dropped to the floor... I couldn't believe it. I opened the door to the room and I could have cried and screamed (in joy). I was tired, hungry (by now it was close to 10 pm and the room saga had been going on for a few hours) and a little chilly but I was so appreciative. Lynsey said that *she* was appreciative of my patience and civility in the awkward situation and she wanted to thank *me*. This doesn't happen. Even at prestigious properties, things like this don't happen. I wanted to hug her but I needed to keep it professional. I shook her hand and thanked her abundantly. I'll never forget her kindness and concern for me as a guest of her hotel. Over the years, I've been lucky to stay at some great properties. Rarely have I received service like this -- even when things have gone horribly wrong. It's true that people always remember the way you made them feel. Lynsey made me feel heard, valued and wanted. I can't thank her enough. It's the people that make a business, folks. The people. It goes without saying (and I am trying to wrap this up) but the Suite was incredible. I felt like a celebrity. It was almost 1500 square feet, boasted a kitchen with drink-stocked fridge, a dining room (with gorgeous table), a living room (with city views), huge couch, throw blankets, mini desk, half bath, separate entrance, huge master bedroom, large writer's desk, plush chair, incredible bed, deep closets with robe, one of the largest bathrooms I've ever seen in a hotel with professional lighting, walk-in shower with two heads, soaking tub with mission controls, and a huge window for gazing out into the city. I never wanted to leave my room. Not once. Not ever. Obviously, the accommodations were stunning and the best of the best. Anything less than 5 stars is insane. But I have to go back to the true star of this experience being Lynsey Priller. The Alexander has a gem in her and she sets the bar for matching the venue with service/experience. There are many high-end hotel properties out there. There aren't nearly as many that are staffed with professionals who are about their guests and the property. The Lynsey's of the world make the difference. Always. read more

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I had the pleasure of staying at this beautiful hotel for a week-long stint in the lovely Circle City. I arrived at about one in the morning, parked my car in the adjoining parking garage, and found my way to the reception desk. My check-in was super easy and the staff working was very friendly. When I got to my hotel room, I immediately discovered that the heat wasn't working. Being the middle of December, this was a big bummer. It was about 55 degrees in my room and that I couldn't handle. I called down to the front desk and they were quick to send help. The issue ended up being much bigger than just my room, the entire floor didn't have heat! Oh goodness, how does this happen? No worries though, they were eventually able to find me a room with working heat and they even gave me free breakfast to make up for it. Like Johnny T., I wasn't event mad, just happy they were quick to remedy the situation. I ended up staying all week in an extended-stay room, which was bigger than the original room I was assigned. This was pretty cool, as I had a kitchenette and it ended up being really useful throughout the week. My bed was extremely comfortable, the lightening in the bathroom was worthy of the best selfies a girl could ask for, and the cleaning staff was polite as can be. On top of my room, the bar attached to the hotel was fantastic and was perfect for a night cap. I never made it to the gym, but my coworkers and I did reserve a room for a sunrise yoga class and I highly recommend that for anyone staying for a while. The instructor wasn't affiliated with the hotel but ability to use their space was ideal. Overall, my stay at The Alexander was great. Yes, there was some engineering issues (the heat, and the elevators and parking garage also had issues) but nothing was extremely disruptive. I would definitely stay here again and I recommend it to anyone looking for a place to rest their head in Indy. read more

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The hotel was very clean and quiet. Staff very friendly. Location provided easy access to restaurants.

From the moment you step into The Alexander, you're greeted with lots of great art! It was even cool to see some artwork from an artist that I had seen at the Contemporary Art Museum in Cincy the year prior. I love the concept of combining great art with a hotel- it makes for a great atmosphere, my brain instantly started comparing it to the 21c Hotel Chain, though the 21c has a much edgier brand. All in all, the art and vibes were my favorite part about the hotel. I called ahead to find out about the parking situation. Valet parking will set you back $40/night. Self-parking will set you back $30/night. In Indianapolis... yikes. For reference, I looked up an upscale hotel in Cincy and valet was in the low twenties (but I think these higher parking prices are consistent throughout Indy). I managed to find another garage 3 blocks away for $15/night. When I arrived and checked in, I was told that my lock would be changed the following day and that I may have to come back to the desk to get replacement keys. This indeed happened, which wasn't an issue at all, but it definitely took a long time to get replacement keys as a line had formed at the desk and the machine was particularly slow. The staff was friendly and apologetic for the inconvenience. The bar and restaurant in the hotel were both fantastic (stay tuned for separate reviews on those corresponding pages) and service throughout the hotel was consistently great. My room was kept clean and was very comfortable to stay in, though there did seem to be some temperature issues. My room always seemed to be freezing in the morning, which made it difficult to get out of the shower....but to be fair, the shower was amazing.... large, with the shower head directly above you, making it feel like rain... truly delightful. All in all, The Alexander is a great hotel with lots to brag about! read more

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STAY AWAY FROM THIS HOTEL AT ALL COSTS!!!! It's NOT SAFE. They let anyone inside, there's ZERO security. I was verbally harassed and bullied and then physically corned by a large group of drunk locals on the second floor at their restaurant/bar while traveling alone (in town for my grandmother's funeral). I'm a small, 5'4" woman btw. Their staff did NOTHING to help or protect me. They REFUSED to remove these awful people on the grounds that "it's about to close anyway." Despite the fact that they knew it wasn't safe for me to retrieve my credit card from the register. Can't believe I wasted $900 on this place. ABSOLUTE NIGHTMARE. DO NOT STAY HERE!!! They do not care about guests. Forget comfort, rest, relaxation. Worst travel experience in my life. read more

What's a great bar! This is becoming one of my go-to spots. Didn't think I'd like it at first as it's in a hotel and just didn't want that hotel feeling so close to home. Surprise surprise! The bartenders have been exceptional EVERY time I've been in here. I typically sit at the bar but they have comfy couches you can lounge on too. The outside deck is nice but it's been too cold to go out there the times I've been. Please believe I plan on pulling up when it gets a little warmer out here. Their drink menu and specialists are bomb I tried the 'mr. steal yo girl' and it was good. On other occasions, I've had the Old Fashion (also bomb) and their Manhattan. Don't think you can go wrong with anything you order. So, long story short. Stop in this place! The vibe is dope. The decor fancy. And you'll be sure to find some interesting people and engaging combo at the bar. read more

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Pretty mediocre. Rooms are cheaply constructed and maintenance is lacking. It's okay as an event space, but the rooms aren't great.

Wow. The WORST hotel stay I have ever experienced. We live in Indy, and because of the Vid, we decided to stay local for our 20th anniversary. We realized that it wouldn't be the normal experience, but this was a complete disaster. You could tell they were trying to keep their few guests in the same area of the hotel, so we ended up in the extended stay part of the hotel, even though we were supposed to have a king suite. We also paid extra for the "champagne and macaroon" romance package, but when we checked in, they were nowhere to be found. Night one, there's an obnoxiously loud wedding party going on, with the wonderful scent of marijuana wafting through the hotel. We call the front desk 5+ times with no answer. Finally I walk down there to see the front desk person lounging at a table. I realize they can't have a full staff, but at least answer the damn phone. After he pretends like he has no idea about this wedding party, he agrees to move us...one floor down. We can still hear all the nonsense upstairs, but the marijuana odor is noticeably less, so I guess that's a win. All in all, this is the worst and most expensive hotel stay I have ever had. This is a snotty hotel under normal circumstances, but this complete BS experience takes the cake. Do not spend your hard earned dollars here. read more

This is a boutique hotel that focuses on art and does it well. I had the pleasure of staying here two nights in mid-June and let me tell you a little about the hotel. Registration: This is located on the second floor, don't be a hero, there is an elevator and you are more than likely coming in with at least some luggage. Take the elevator. The front desk staff is top-notch as are the valet staff. I arrived at this hotel with a large group of people and the staff was quick and efficient. The room: This is not your typical hotel room. There's hard wood floors and area rugs in the rooms. Their love of artwork is carried into the rooms and it shows with their use of colors and artwork on display. The beds: I didn't find them to be too comfy and spent two nights struggling to go to sleep and stay asleep. Maybe it had something to do with me being in a full bed when I'm used to queen? The room temp: the temp in the room was too warm for me. I like hotel rooms freezing, but I couldn't adjust my temp to below 65, but it felt like 70. The bathroom: Large and clean. I didn't have a tub, only a shower, which was kind of a bummer. No complaints on either the water pressure or the water temps. Location and views: The views from this hotel are beautiful and I loved seeing the sunset after 9 pm from my hotel room! The location is very central, but there are a good deal of homeless people on the streets, and I would suggest taking an Uber at night. I was able to walk to a few key locations like St. Elmo's Steak House and Lucas Oil Stadium. From the hotel, I was easily able to pick up a running trail for about a 3-mile run on an easily marked and safe trail (even without my glasses). Points: Despite what I read (that this hotel is owned by Wyndham), this hotel is independent and isn't connected to any points/loyalty program. Bummer. Overall: I'd stay here again, with the hope they link up with a loyalty/points program. read more

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Confession: I am obsessed with cool hotels. And The Alexander definitely falls in that "hip and cool" category. This boutique hotel is chic, contemporary, and art-centric with a European flair in the heart of the Wholesale District. It's just a few blocks from Lucas Oil Stadium, the Convention Center, and Monument Circle. The Alexander occupies a spot on the CityWay complex, which will soon be home to the largest and finest YMCA in the country. The beloved Cerulean and Platt 99 can be found here, and let me tell you, it is worth a trip just to see Jorge Pardo's incredible handmade lamps. Fun facts: -11,000 square feet of meeting space -209 rooms -six floors -the only hotel in North America curated by an accredited museum of art, the Indianapolis Museum of Art -unique artwork: take note of "Anthem," with birds made of local vinyl records; the Madame CJ Walker work made out of combs, paying homage to her success in the hair care business; the word structure located by the elevators (you'll know what I mean when you see it) -outdoor plaza and lawn space for weddings and other events -Market Table exhibition-style kitchen serves breakfast and lunch -no two rooms have the same set of paintings above the beds -complimentary wi-fi throughout property -your room awakens/sleeps with your key -- eco-friendly! Hence, why it's silver LEED certified. -there's a small health club, but no pool...but really, do you need that when a state-of-the-art YMCA is across the street? As a full disclaimer, I merely toured the hotel and did not stay here. However, I can tell it would be an exquisite experience. read more

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I was in town for the weekend. The Alexander was at the top of my list of places to stay since it was the newest property in downtown Indy and its price was comparable, if not cheaper, than the other downtown hotels during the time of my intended visit. With its boutique feel and bright, airy, quirky interior replete with modern artwork displayed all around the common areas, everything about the Alexander screams hip, modern, and someplace other than Indianapolis. Adding to the Alexander's appeal is its outstanding cocktail lounge, Plat 99, which is just off the front desk and easily in the discussion as Indianapolis' best place for craft cocktails and Cerulean, an excellent restaurant on street-level. Having driven to Indianapolis, I left my car with valet ($29/day), which while not cheap was less expensive than other's self-park prices and seemingly more convenient than self-parking since the garage was adjacent to the hotel, not underground and accessible by elevator. Friendly valet and front desk staff greeted me immediately and were efficient in their duties during both my arrival and departure. My room was clean with a modern, yet minimalist design. The bed was comfortable giving good back support. The shower was unique to most hotels I've stayed with its overhead showerhead. Although my stay was a brief one, the Alexander impressed me greatly. It may not be for everyone, since its location isn't as convenient to Lucas Oil Stadium and the Convention Center as other downtown hotels, but it's still within walking distance. For Indianapolis, it's definitely a 5-star hotel. The Alexander is definitely a place I'd stay again. read more

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They double charged my card, then told me I had to wait ten days for a refund. At check-out, the staff attempted to teach me about the banking system and assured me my money wouldn't be removed from my account. 6 days later I'm still looking for my money. I found the staff had no answers for my questions. The bar staff was hard to engage when ordering a drink. The brick and mortar of the building is functional, but so is the dumpster outside the bus station. read more

The staff made it so enjoyable. Justin at the front desk was super attentive. KK, Isaac, and Brandon at the hotel bar were all so welcoming. We would come again just to see the four of them! Jesse and Melissa read more

Beautifully curated art hotel Located in the heart of an up and coming area of downtown Indianapolis, it seems like there is a lot of new things continuing to open up right around the hotel. It is a beautifully curated art hotel with unique artwork specially tailored for this city and this hotel. There are meeting rooms available as well. read more

if you haven't experienced the Alexander Hotel, Indianapolis' swanky boutique hotel, you're missing out! I've had the pleasure of seeing it from various angles. You can't help but soak in the creativity that makes up this art hotel, as the 'Banksy' style graffiti hits you in the parking garage. Their installations are representative of what is cool and progressive in our fair city. Plat 99, the sleek bar with gorgeous lighting that offers craft cocktails and scrumptous nibbles with a stunning view overlooking the South side of the city. Be sure to enjoy the patio when weather permits! Cerulean is a creative restaurant that encourages you to try new items. From the moment you walk around the spiral thatched art wall into the bright dining area, you know you're in for something unique. From Bento box lunches to the sea bass, everything I've had here has been delicious. Market Table is another restaurant inside the hotel that offers a beautiful breakfast and lunch buffet to order and has private space that can be reserved for small team to medium size working breakfast or lunch meetings with monitors that can be customized to your event. I had the privilege of hosting a meeting in the Board Room on the sixth floor. This space is sure to impress your colleagues, with a stunning view of the city on three walls of windows, surrounded by a patio complete with seating. The Indiana weather was at its finest, transitioning from rain to clouds, snow and beaming sun throughout the day. I enjoyed watching the airplanes fly across the city scape towards the southwest side. The fourth wall was a fully functioning push pin board where we were able to hang flip charts and capture ideas, as we made our way through the day of strategic planning. The 'Nutrition hub' is a little bit of heaven on earth, seriously, I didn't select from a menu, but it was like they thought of everything. Teas, coffees, granola, yogurts, nuts, marshmallows, goldfish, fresh fruit, chocolate, and upon our return from lunch --- a GIANT bowl on Gummy Bears! Others, please take note, because what they're doing works. Assistance was merely a text away. I must say I was impressed with their exceptional service, style and execution of all they did for us and we didn't even stay overnight! Next time, definitely. read more

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My husband and I went to help my nephew celebrate his surprise engagement. We were so impressed with the socially distanced setup and service throughout the event. Every table was about 10-12 feet apart. The appetizers were all individually wrapped in containers. The Alexander is a beautiful hotel inside and out with a lot of beautiful art throughout. The staff was super friendly and wore masks. The event included an open bar and they were very generous with the pour. We went on a Saturday, early evening so parking was not an issue we just did street parking and paid the meter to the max. I did see that they also had a garage for parking close by. I will definitely keep the Alexander and staff in mind for my next event. They did a great job! read more

We had to switch hotels after a terrible night in a hotel we thought was going to work for the week we were in town. After the one terrible night we looked for something better and found The Alexander. I'm shocked it doesn't have 5 stars on Yelp because it's an incredible place. Good location, nice amenities, lovely room. Loved the boutique, artsy feel and in particular I liked the shower. At 6'4" I appreciated the "deluge" style shower head up above me. Only disappointment for the kids was the lack of a pool. Still it's a 5 star hotel and a great place if you're in Indy for a decent period of time. read more

Friendly helpful staff cannot overcome the choices of style over substance. I was looking forward to The Alexander for my annual trip to GenCon. I saw it was further away from the Convention Center than most every other hotel I've stayed at in Indy. But needs must. The adjacent parking garage is convenient, if a bit overpriced for the distance from downtown. For the one-nighter, it isn't so bad ($35). But if looking to park your car for 4 days? There are cheaper options. Drop your bags with the concierge and find cheaper parking. Some might ask "But won't I have to walk a lot with that?" Unless you are only doing events at Bankers Field House, you are going to be doing a great deal of walking from The Alexander, to anyplace else. Bar on 2nd floor looks like a place I would've dug in my younger days. But the fog of perfume & cologne was off-putting. Their breakfast restaurant was fantastic quality. Omelette made to order. It was pretty. There was art. Wall's a bit thin. Wrapping this as I started drafting it pre-pandemic. I'd stay here again if no other options closer to Convention Center. read more

I loved my stay at the Alexander! I spent some time walking around and admiring the decor and art. The lobby is beautiful. Everyone that I encountered was so friendly and eager to help. Beautiful room as well. We had a business meeting and I was wow'd at the space they provided and all of the amenities provided. We were really treated like royalty. The Market restaurant takes buffet to a whole new level. The food was delicious! Best part- gelato bar! I can't wait to go back! read more

The Alexander has so much to offer. I've never stayed overnight but attended several staff advances using there great meeting spaces. They have an incredible restaurant and the spread they provide for your meeting space can't be topped. They provide great service, endless snacks and beverages as well. The views of the city are amazing as well. Be sure to host your next event with The Alexander. read more

The Alexander - Hotels Near Me - Indianapolis, Indiana

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Great hotel located in an up and coming area. Close to Y and breweries. Brand new and clean looking inside and out. Great service vice for valet and the front desk. Has a nice restaurant inside for dinner and an ok breakfast spot. The bar inside is great and you can drink anything there (coffee, tea, liquor, beer). Beds are comfy and they accommodate additional guests requests. Would stay here again. read more

Although the staff members were very helpful and the room was absolutely GORGEOUS, there are some serious design flaws here. The entire place is excessively scented with a very strong fragrance. By the time I got half way to our room, I was having a full on asthma attack. If that's not bad enough, the hallways literally look like some kind of funhouse. The wallpaper is like an optical illusion and hurts to look at. Not to mention, it also makes it very confusing to find the elevators, stairs, room, etc. which I desperately needed to find because I couldn't breathe in the hallways. We tried to stay in the room for about a half hour and opened the balcony door to get fresh air, but nothing helped. The fragrance was in all of the air and all over even outside on the balcony and in the street when we originally pulled up to the hotel. We ended up having to leave, as my asthma was too bad here, and my chemical sensitivities were aggravated which led to a migraine, dizziness, chest pains, etc. My fiancé also has milder chemical sensitivities and no asthma and he was even having chest pains, difficulty breathing, and a migraine. We found out that they literally pay a company to come in and scent the place and their air system, which was explained to us before we were refunded our money. It was a horribly frustrating experience having to leave at 3 in the morning and find another hotel because this place made us so sick. My recommendation to The Alexander management is to please look into this. There is a HUGE percentage of people who either have asthma, multiple chemical sensitivities, or another health condition that does not allow them to be subjected to the very toxic chemicals in synthetic fragrances, especially at such a high concentration as is found in your hotel. We were so excited and looking forward to staying at The Alexander. We absolutely loved your staff and the room and were so bummed that we couldn't stay here! Not to mention that your company missed out on $2800+ from our stay alone, and who knows who else can't stay here for the same reason. Please consider looking into this! In addition to this, I've seen plenty of other reviews about safety concerns, and while we were leaving the parking deck we witnessed a car inside the deck being broken into and alerted the police. We definitely didn't feel safe here. Please consider keeping an attendant in the lot. It seems like the hotel and parking deck both could use some better security. read more

I came to Indiana for an incentive trip through my work, and we were booked to stay here at this hotel. As we pulled up to the hotel in our limo, we were greeted by two younger lads, and directed to the front desk to check in. Our check in was quick and painless. The gentleman at the desk was also really friendly and welcoming. He gave us our room keys and directed us promptly. Once we got into our room, we were amazed at how nice it was! The room was decorated tastefully with modern art, and had a nice king sized bed. The shower was clean and tidy ready for use, and we had a nice view of the bar in the hotel and some of Indianapolis. It was all very nice. We were never bothered by room service, and when we would go out on or adventures throughtout Indiana, the room service left our rooms clean again, and none of our stuff went missing. The front hall of the hotel was also very well decorated with awesome modern art. Some of which I posted pictures of. Overall; my experience here was comfortable and fun! The location was also near the Indianapolis Motor Speedway, downtown Indianapolis, and other fine dining. It is also not too far from the airport! A very nice place to stay! read more

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This is hands-down one of my favorite hotels to stay in in Indianapolis. I love the amount of time and consideration that has been put into curating the artistic qualities of the space - it's literally an art gallery that you can live in overnight! The room was spacious and the restroom was huge - no bathtub, but an awesome shower. The hotel is also pet-friendly, with a very reasonable cleaning deposit, which is a bonus for those traveling with four-legged friends. As a bonus there is a little bookshare program in the courtyard behind the hotel. For those of you who forget to bring along reading materials, make sure that you stop by and grab something. read more

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I was looklong for a luxury hotel experience and got worse than an airport park and fly. The city view was of a concrete parking garage, the toilet paper holder fell off with every use, the makeup mirror was cracked, there was a bulb hanging from the fixture over the bed so that it shined in your eyes, the appointments were really atrocious! The coffee maker did not work and when I called for a simple cup of coffee to the room I was first instructed on the "touchy" coffee maker and then waited an hour for the cup of coffee! The housekeeping staff couldn't manage to clean the bathroom mirror from splashes! Save your money and stay anyw else! read more

The Alexander - City view - Hotels Near Me - Indianapolis, Indiana

Quick trip for a Colts game. Stayed two nights.... Bad - Elevator...yikes....2 elevators, 1 is out of service, the other was very sketchy (mentioned to management at check in and they stated it was because it was busy.) Fire department was there the next day after someone got stuck in it....Glad we took the stairs to 5th floor all weekend....toilet ran the whole time, tv had connection problems, coffee maker didn't work, maid service made 1 bed ....forgot the other maybe? Good - clean facility, good location, staff was friendly read more

Blood on our mattress? Check your bed before you sleep in it. My 8 month pregnant wife and I decided to have a "Babymoon" in Indy and stayed in an upgraded room. We went to a college football game (nice proximity to Lucas Oil Stadium), came back to our room ready for bed and saw that there was blood through the sheets. Peeled back the sheets and there's dark red blood splotches and other stains. They didn't really seem to care much, we had to wait around until they brought someone up to 'confirm' then had to wait to see what they could do. We had to pack up everything and relocate after 1 AM. In this case I would have expected the manager to reach out and at least apologize. My wife and I also had to check out a day earlier and called a week in advance, the service was terrible, very defensive and not even willing to help. Contacted the GM Michael Moros, email first name dot last name @dolce dot com, and he didn't offer any help nor did he respond to two of my emails. If you booked through a 3rd party (Expedia, Rewards Points program), expect no help. Disappointed that my wife had to experience such a poor experience when I was just trying to help her relax and have a great time before we introduce our first child. That said, nicely decorated hotel, the bar made great drinks and the popcorn was insanely good (yep, the popcorn). Will not stay here again due to the terrible service and cleanlines. read more

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I am thoroughly confused by all the positive reviews of this hotel. I stayed here for one night while I was in Indianapolis for a wedding and I can confidently say that I will never return. Upon walking into the lobby of The Alexander, I had high expectations. As other reviewers have mentioned, the lobby is gorgeous and really projects an air of luxury. The hotel bar is especially nice with high-end finishes and light fixtures, and there are interesting art exhibits all over the lobby to explore. Needless to say, I was excited to get to my room. Unfortunately the beautiful lobby created a level of expectation that absolutely plummeted the moment I got to my room. Below is a list of my observations upon entering the room, with photos attached for your viewing pleasure: - The bed was hastily made. The duvet cover was not even tied (so the insert was completely visible). There were also holes in the sheets. - The cleanliness level of the bathroom was alarming: toothpaste stains down the front of the cabinets as well as hair and grime all along the baseboards and shower crevices. There was blonde hair on the wall of my shower upon arrival. The water glasses left on the counter in the bathroom were also dirty, with dust and hair in the bottom. - The television was leaning forward as if it might fall over; it wasn't properly attached to the stand. - There was a small kitchen that was mostly useless. The microwave did not work. I kid you not, there were TWO small paper towels left on the paper towel roll upon arrival and no backup roll anywhere to be found. - The hotel walls must be very thin, because you can hear everything in this hotel. Make sure you bring a fan with you for white noise if you want to get any sleep at all. There was a bar right below my room that played loud music late into the evening and then again starting at 9 AM (yes, 9 AM!). You could hear cars as if you were standing outside on the sidewalk. The hotel website advertises The Alexander as "a hotel you'll never want to leave." After one night, I couldn't wait to go home. Please do not advertise luxury if you simply can't deliver. PS - I give two stars rather than one only because the bartenders at the hotel bar were upbeat and fantastic at making cocktails. Come for the bar, not for the rooms. What a disappointment. read more

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One of the worst hotel experiences l have ever had. My laptop was stolen from my room and the manager claims that I left my door open. Here's the thing, he then stated that he opened the door at different intervals (25%, 50%, 100%) and it closed each time. So, explain to me how it's possible that I left it open? I filed a police report, which I needed to do in order to get in contact with their insurance who might reimburse or cover my claim. I sent the hotel the police report number and all the necessary information to move forward. Tim Ribich, their guest services manager, did a terrible job of handling the situation. I followed up with him multiple times regarding the next steps and he is yet to return my call. What kind of staff do they have working there? The level of unprofessionalism was uncanny. I am suspicious that one of the staff members took my laptop. If this some how gets to upper management I would like to have a word with them. UPDATE: Called and left many messages with management where they returned none of them. I think it's safe to say that who ever is running this place has terrible business ethics. Also notice how the business manager did not even reach out to me on yelp.... read more

This place gets 5 stars not just for their food but for their unmatched customer service. We host our work events here as often as possible, and that is in large part because each and every employee here prioritizes your visit. From the valet guys to the event planners - they all are concerned with making your visit as great as possible. Their hotel rooms are chic and modern - and the ones that are setup like an apartment would be awesome for an extended stay! I like that it is a smaller hotel, it feels like a more unique experience than the usual chain place. Every place you go in the hotel you can find beautiful and original art pieces. Not just on canvas, but all types of mediums and of all shapes and sizes. Just roaming the hotel is an experience in itself. If you're there - make sure to get a meal at Market Table, their buffet restaurant. The food is top notch, not what you would expect from your average buffet spot. If you're trying to host a business meeting - see if the Ralston Room is available! Gorgeous view of downtown and floor to ceiling windows. It also has a great patio attached to the room, could be great for a small reception or gathering. read more

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This is the best hotel I've ever stayed at; my only regret is that I couldn't stay for more than one night! The check-in staff was very friendly and welcoming. The parking garage is right next to the hotel and is connected by a sky bridge. Our room had large windows and a great view. The decor and art throughout the hotel was modern and very artsy. It was quiet at night and I slept great. The bathroom was amazing as well, with a large walk-in glass shower. The only downside was that their was no lock on our bathroom door and the door itself was partially see-through frosted glass, though this wasn't an issue for my group. I would definitely recommend this hotel to anyone looking for a hotel in Indianapolis. read more

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The hotel is beautiful, the room was great. Plat 99 is awesome. Where it falls short is the service. Visited the hotel when it was at low capacity. For a hotel that is supposed to be luxury the service was no where near where it should have been. No one to help you with bags. Valet was not attentive or enthusiastic about being at work. No one to help get the doors as you walk in. Concierge was great upon check-in but took over 30 minutes to get an extra robe and slippers. Good for the price if you get a good deal but don't expect to be wowed. read more

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This is absolutely one of my favorite hotels in Indianapolis. It is more of a boutique style with lots of cool art and fun décor. It is fresh and modern with a cozy feel. The front desk staff are friendly and helpful. The hotel is very clean and smells fantastic. They have a cool bar and restaurant and the location is perfect! We walked to dinner, to Bankers Life Fieldhouse for the NBA game and to brunch the next day. It is close to everything! The only down side to staying here is the parking. There is a garage to self park but it is $30 for an overnight stay. Overall though- I highly recommend The Alexander! read more

3 stars only because bed was comfy. This place is not like $80 hotel otherwise. They didn't even provide water in the room.

Almost a perfect hotel. Booked on hotels.com for a really reasonable price, this hotel has a bar that's open late on weekends, as well as a high end restaurant. Located in the heart of downtown Indianapolis it is as convenient as it gets when it comes to location. Room service offered until 10pm, and microfiber robes are provided. My only complaint was the television. A somewhat smaller tv, with extremely limited options. For the price and the 4+ star rating of the hotel, I would expect a smart TV with the option to watch Netflix or something like that. Other than that, cleanliness, comfort, and price all are awesome! read more

Your money is best spent elsewhere. We spent ~600 to spend the weekend (2 nights) in Indianapolis, which isn't too bad for a nice hotel. I had high hopes when I saw the lobby of the Alexander, as it's got very stunning and clean decor. The room was another story. Had to get comforter replaced, as there were stains on the first one that greeted us. They replaced the comforter quickly and gave no fuss, but it was the wrong size for the bed in the room. Not that big of a deal. I enjoy a nice cup of coffee in the morning, so the Keurig was a nice touch. Woke up the first morning, opened up the Keurig to find what's in the pictures. Doesn't look like the water reservoir has been cleaned in years, needless to say I had to get my fix elsewhere. Long story short, this isn't a "bad" hotel, but the company could spend more time tending to the care of their rooms instead of worrying about the lobby façade. read more

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Beautiful art everywhere you look, friendly staff, an environmentally friendly building and (most important) clean rooms with comfy beds -- The Alexander was outstanding. I had heard wonderful things about The Alexander, and those expectations lived up to reality. So to start with: Parking. There is a public parking garage right next to the hotel if you don't want to splurge for valet. Parking overnight cost me $20, and if you park on third floor, you can take the pedway directly into the hotel. One more tip: Even though the spaces are numbered, you can park anywhere, per the hotel staff. Speaking of, the hotel staff seemed friendly and eager to help any time I encountered a staff person, whether it was at the front desk or at the front door. The front desk clerk also told me that Platt 99 in the hotel serves complimentary truffle popcorn, which I'll have to try on my next visit. I also spied the infused water bar near the front desk. And then once I got to my room, I found it to be beautifully decorated with art hung above the bed and a modern bathroom. Considering the hotel puts a focus on sustainability, it was great to see how you have to use a room key to turn on the lights in the room -- meaning that you will likely not leave the room with the lights still on. The wifi is free and easily accessible. My TV worked great, and it was easy to navigate through the channels. And as I mentioned, the bed was heavenly. It was one of the most comfortable hotel beds I've slept in. I sometimes have trouble going to sleep in hotels, and I had no problem with that here. The Alexander is a short five-minute or so Uber ride from downtown Indy. Really, this hotel replaced the generic that is often found in hotels and put something unique, sometimes avant-garde and always worth a peek in its place. I can't wait to go back! read more

Pretty pretty! Indy has a fair number of solid hotels, many of which seem to book up quickly (and for a pretty penny) when conventions come to town. Thus, I'm always game to try out a new nightly abode in the circle city. The Alexander is definitely one of my faves! The Good: -Art abound! Amazing modern art installations and features throughout the hotel. -Modern rooms with extra comfy beds with reading lights -Large glass showers and nicely sized bathrooms -Lots of closet and dresser space, especially int he extended stay rooms -Kitchenette with coffee maker and bottled water (extended stay wing) -Solid, free Wi-Fi throughout -Friendly employees -Decent workout area with a handful of machines, weights and space to get your sweat on (even TVs on the cardio machines!) -Infused ice water and coffee near check in (melon water FTW) The Meh: -I found the entrance confusing (have to walk up or take the elevator up to check-in) - they could probably use more signage -No mini bar for snacking (FYI - the workout room has fresh fruit) -I called for a taxi the day prior and the front desk agent said it was taken care of, no problem. When I arrived downstairs at the entrance, the bell lady/host called upstairs to confirm and I had to wait for a bit for my taxi. She ended up hailing me one to the airport. Not sure if that was a hotel issues or a taxi issue... I hope next time I'll have a bit more time to enjoy the beautiful art and amenities at The Alexander. read more

I was at a business networking event the second day it was open - apparently the first such event after opening - and everything went without a hitch. The staff was professional, courteous, and, if you didn't know it, you would have no idea that the hotel had only been open for two days. The decoration, layout, and art at this boutique hotel is what makes it unique. Some of the art displays would stand out even at the IMA. The staff gave a tour of the hotel and it's fairly impressive. If you get a chance, definitely check out the Boardroom, which is on the 6th floor and has a 270 degree view of just south of downtown Indianapolis. There's also an outdoor terrace that surrounds it, which should be awesome when it's not 10F. Hotels like this will help Indianapolis improve its profile and image to travelers - business and pleasure alike. I wish it success. read more

The Alexander - Image made of combs with different number of teeth brokeb - Hotels Near Me - Indianapolis, Indiana

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This was a wonderful experience. The hotel screams modern, chic, sleek and comfortable in every single way. From the auto-shut down of heat and electrical when you leave the room (which reboots once you put your key in as you walk in) to the living and breathing art museum (is this a hotel or an art museum?) and the cute little hipster touches on even the "do not disturb signs," there are little surprises in every corner. The bed was super comfortable. I can just melt into a nice slumber thinking about it. Shower pressure was fantastic and the stay was pretty much perfect. Check out is 11am which is kind of early, but the staff extended is to 12pm when I called which was nice. It's a bit of a pricey stay and I think there could be more value delivered for the per night price paid (thus the 4 stars), but if you're comfortable with it; it's definitely one of the better hotels I've stayed in. read more