Terrible. My dog came back home with a bad eye - had to take him to a vet and was told that he had a trauma and has injured his inner eye membrane. Paid 144$ to get him on medication. Called John at the Pet place - who asked me to send the doctors report, which I sent. Later, John washed his hands from this saying that when my dog came in, he had really bad hair and so wasn't care for and so he must have hit his eyes before! (It is odd that if it had happened before, how come they didnt notice it when grooming).
Appalling behaviour and complete lack of responsibility. Go there at your peril. read more