Had a gun shipped to them for FFL and they did not receive the item. They don't have their store marked as closed or open. Very Shady. My gun got returned and now out of stock. I lost out on a rifle for my son because of their shenanigans. Never will do business here again. They don't answer phone calls or emails but will answer facebook and refer you to a new gun store. read more

I have bought several firearms from this store and even sold a firearm on consignment at this store. So far their prices have been fair and their service has been better than the service provided by their competitors here in Laredo. I have read the other negative reviews and while I'm not saying they aren't true, I have not personally experienced the issues they have mentioned. It is a smaller store so obviously selection is limited but I can't fault them for not having a specific item in stock. I would recommend this store if you are looking for any alternative to the less scrupulous dealers here in Laredo. read more

Excellent, fast and courteous service. Great prices and good products. I believe that TGS Tactical is the best one stop shop for guns.

I recently ordered an heirloom caliber rifle from TGS Tactical for a gift. When looking for a place to purchase the rifle, I chose TGS due to being Veteran friendly as almost all had similar prices. I called TGS to make sure the rifle was in stock and was told it was and was available and then ordered it on-line. I waited a week and had no notice of shipment so I emailed TGS for an order update and asked if they send tracking information on in-stock orders. No reply was received. I waited a couple of days and called and was told the rifle would be shipped and I would be receiving a tracking number the next day. Three days later, still no tracking number or notice of shipment so I called again. Tracking number promised same day and was told the rifle was on the way. More calls, more promises with no promise fulfillment. The first person I talked to did tell me they were behind due to the holidays (Oct. 15th?). Upon researching TGS (after the order, lesson learned) I discovered they had a Grade F rating from the Better Business Bureau (https://www.bbb.org/search) and two pretty awful reviews on Yelp (now three). BBB also declared they did not have proper ATF licensing. Another red flag was my credit card was charged before shipment, not illegal but unusual. With each step I became more concerned. I disputed the charge on my credit card and rescinded the order given the researched information and because I felt any reasonable person would expect shipment of an in-stock item within 2 weeks (It has been 45 days) if other arrangements have not been agreed upon. Emails received from TGS. (Note-no compensation was requested, only to honor the purchase with the listed rifle price and ship the purchase) Sales sales@tgstactical.com via g001.emailsrvr.com Wed, Oct 30, 7:54 AM Good Morning Mr. Tobler, We a very sorry for this experience. This is not how TGS normally does business. As part of goal, we are determined to resolve this issue. We have received management authorization to refund you your full amount immediately and have been instructed to still proceed with the shipping of your item. This is not a normal practice but these are the instructions and authorization that sales has been given. Management will contact you this morning to confirm your full refund amount to be processed immediately and item that will be shipped to you at no cost. Thank you for your time and once again we apologize for this situation and inconvenience. Thank You Sales Team TGS Tactical, LLC 2101 Shiloh Rd. Suite 100 Laredo, TX 78045 1-956-568-1673 www.tgstactical.com sales@tgstactical.com via g001.emailsrvr.com Attachments Wed, Oct 30, 8:04 PM Mr. Tobler Please find attached a copy of your refund receipt for Order. No. 1045. If you have any questions please feel free to contact us. Although we have refunded you your full amount, the order has not been canceled. You will receive an email shortly with your items tracking number. Thank You, Sales TGS Tactical, LLC 2101 Shiloh Rd. Suite 100 Laredo, TX 78045 1-956-568-1673 www.tgstactical.com Of course their record is intact, more promises made, none kept. They have contacted the BBB and are in the process of attempting to update their rating read more

Hands down the worst gun store I've ever dealt with. Ordered parts for a build and every week it was it will be ready next week after 8 weeks I went it to get all the parts and they had next to nothing. They lied to my face several times thinking I was clueless and believed them. The sorry part was even the owner was there went I went in the last time and instead of being a man and owning up to it he just went to the back and hid that right there alone shows me his character and lack of business ethics. As someone who spends 15k plus a year on firearms and shooting they will never see another dime from me read more

Purchased numerous firearms from TGS, every time I put an order from them it would take weeks, in most cases over a month to get. Would have been the same price or cheaper and much faster to buy online. Was lied to numerous times by both the Joe and Jerad about about parts on numerous builds and when they would arrived. Purchased a brand new Sig firearm from them that had some mechanical issues. There fix was to modify a brand new firearm costing close to $2k rather than replacing it or fixing it properly. They claimed to have sent it to Sig. Come to find out Sig never recieved the fire arm to replace to begin with after 6 months back and forth I finally took my firearm to Arena where they finally took care of my fire arm. My last straw with TGS was when I had submitted my documents for an NFA item and after checking the status 7 mths later, TGS never even submitted my docs!! Joe claimed docs had been submitted. I contacted ATF and they had no record of pprwork, but did verify the serial number was valid. I asked for proof of docs being submitted and they were.not able to provide such prove and just automatically processed my refund. Not to mention they refunded the stamp fee and silencer fee but failed to refund my taxes!!!!! Later found out there is another individual that they did the same thing to as well. Buyers use caution!!! Save your time, money and buy online if it is not something they already have in stock. Oh, and how could I forget!! They also built an AK pistol and the damn handguards are falling off cause they dont use locktight on anything!!! read more

I am giving a one star review because zero stars is not an option. On October 9th I left a firearm at TGS Tactical for sale on consignment. About a week later I try calling to see if it had sold and no answer on multiple attempted phone calls. I go in person and I am told that my rifle sold but they have an ATF audit being conducted and that they would be done in a day or so and I would be contacted to pick up my cash. No one has contacted me and I have visited the store twice a week since and I am getting the run around regarding my payment. According to the sales associate there, I won't mention his name, the GM's know that I have that money pending but they are the only ones that can pay me out. It has been several weeks and I am out my money and a rifle. Very unprofessional and lack of any business sense and ethics. As of yesterday, the ATF audit is still going on per the sales associate but that has nothing to do with me being paid my money. My next stop will be the DA's office to file a formal complaint against the business for payment if this does not get resolved this week.. I will never and would recommend no one does business at TGS Tactical. Another troubling detail is that if you click on their webpage link it says that it may be a fraudulent page trying to steal information. Something is definitely wrong at TGS. It's unfortunate as I always try to shop local but this type of incident makes one think twice about it. read more