Worth Credit Union has pretty good customer service! However, the account specialist did not seem…read moretoo knowledgeable regarding some bank products. Moreover, Worth Credit Union, do not offer high yield savings account options. Nevertheless, the serene location provides a type of comfortable-safe-ambiance! Overall, I would most likely recommend this credit union to my colleagues whenever a HYS (high yield savings) account is offered.

We have been with Fort Worth Community for over 25 years. They were our first bankers as a married…read morecouple. We love the community feel of our bank. The people are so friendly! You aren't just your checking number; they really work to get to know you.

I'm a young consumer with very few finical needs. I started an account with this bank because of…read moretheir accessibility; and hold a basic checking and savings account there. It took half an hour to set up the account and I was able to use it right away. Their mobile banking app is user friendly; though it lacks some of the more advanced features of other apps. What really encouraged me to write this review, however, is the tellers this bank employs. I have ALWAYS had a pleasant experience at this bank. It's always a dream to come in; they know what they're doing and they're friendly to boot. Their branch managers are always professional and everyone is on their game. Their tellers are 100% the reason I will stay with this bank.

Credit unions typically charge lower fees for services like checking accounts, ATM withdrawals, and…read moreoverdrafts compared to traditional banks qnd that's why I always use credit unions. However due to my recent experience at this location I will be closing all four of my accounts and moving over to Texas Trust Credit Union. Before you think about opening an account you should know that they have one of the highest overdraft fees for credit unions in Texas $34.00 per overdraft, limited hours Mon Thru Friday 9am to 5pm, closed on the weekends, and no 24 hour ATM at the this location and to my knowledge no mobile deposit options.

This Credit Union has turned to a megabank. I'm a member of a different CU, and I used the CUNA ATM…read moreBranches, etc. NCU went from $0 ATM fees to $2.00, to $4.00. Not only that most banks, Wal-Mart, and CU charge you between $1-4 on Money Order. My daughter needed a money order, and they charged her $7.00. Are you kidding me $7.00 for a darn money order? IMO this NCU is a front to a Chase, Wells Fargo. I don't want to know how they treat their own members, definitely don't want any new members.

This credit union has been here by the Parks Mall (and now Highlands) for years. I actually…read morebelonged to this credit union when I got my first job as a teenager. Now I am no longer a customer but I had to sign some paperwork, which brought me back to Omni. We went on a Saturday to see a notary and had to wait. The notary was very nice and efficient. After our wait, we only spent about 5 minutes with the notary signing documents and then we were on our way. Everyone in the bank was very nice and I almost thought about opening an account with Omni again.

Madison Opened Up My New Account, She Was Fantastic! And Lashonda The Branch Manager Was Very…read moreAccommodating! Definitely Would Recommend This Location To Anyone Looking For A New Bank!

What kind of messed up tax place is this!? You take your documents to drop off and don't tell the…read morecustomer they are overbooked and just don't file them. I have been contacting 4 different h and r blocks just because you called me on one number then call my finance on another number and your google number is a different place apparently?! I called for two days and no one picks up the phone. I had to speak to four different people for them to tell me no one has don't it. It's April 15 TODAY !!! Don't under any circumstances go here. Go anywhere else. The h and r block in Texas sucks more than doing it yourself. The level of incompetence is astounding. Zero f-ing stars

This branch was very professional. The tax preparer was very knowledgeable and experienced. I do…read morerecommend their services b

This bank is amazing due to the staff but mostly due to flower she is a great help and answered all…read morequestions I had!

flor was super helpful and polite spoke Spanish and English perfectly! the wait wasnt longread more

This particular location always had a reason for not providing business/ services . Literally, and…read moreI am not exaggerating either . And I really hate that for the company and its brand. The staff at this location is usually really friendly and playful , and it just sucks that they aren't able to operate how they should . This is an establishment that I have to visit daily for the company I work for, and it's always something that doesn't allow me to make mandatory change orders, make deposits etc . Within the last 2 months myself and coworkers have been turned away multiple times due to their systems being down or the only teller not being present . Then when it is up and running , the line is all the way to El Paso , and there is still only one teller while multiple managers and other staff members are just standing around talking and laughing , instead of hoping on one of the other registers to help get the line down and moving . So about Todays experience, instead of having some type of signage on the door explaining that there's no teller , I walked in visibly seen but yet not acknowledged or greeted by two workers standing at the door having conversations. I walk all the way thru the maze to the window to be told from another worker (maybe the manager) on the other side of the lobby that they did not have a teller for the day . Why is management and other workers not trained to use the tellers / registers? I simply just needed a change order to be able to operate at my company, why couldn't a manager or anyone swap out money with me ? And then to make it worse , as I'm leaving out I asked well hey will you guys have a teller tomorrow , that way I could just come first thing in the morning . She responded with "I don't know . He wasn't feeling well today so it depends on if he's feeling better tomorrow ". Like what ??? That's horrible management/business practices. Today is today , tomorrow is tomorrow. Are they not allowed to borrow workers from other locations to help staff theirs. I feel even worse for the one teller that they do have , because to be the only person for a position in a company as big as Bank of America , really takes away from him/her being able to have a life outside of work comfortably and or have security when situations occur that are out of our control such as sickness or death. They simply need to hire more people or properly train everyone there on how to be able to help where needed when unfortunate circumstances arise.

This bank is by far the best banking experience I have ever had. From products and services to the…read morestaff. They know exactly what it takes to partner with their customers!!