We've been sitting in our seats for 1 hour & 10 minutes now & still have not received our food. Even on a busy night this is unacceptable. At this point once we finally get our food we likely won't be back. We got ahold of the manager. She was very polite & took care if the issue and made it right with us. read more

Excellent experience. Jayshaun was an amazing waiter and provided perfect service. My steak came out well done and he went above and beyond to get me a perfect new steak. Loved the ambiance with the Christmas lights, very festive! read more

Texas Roadhouse - Steak - Barbeque Near Me - Warsaw, Indiana

The waiter was nice and friendly. The service was fast and the food was great. At a good price read more

Texas Roadhouse - Beef tips - Barbeque Near Me - Warsaw, Indiana

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I love the steak and salad and everything on their menu. They are always friendly and if you call ahead and get on the waitlist an hour before you get there you can usually get in quickly. I just love going there and the restaurant is full of people who love it as much as we do. Plenty of TVs to watch sports while you're chatting with friends. It's always nice and clean and the orders are big enough to have leftovers if you're into that sort of thing like me. read more

we had a party of 12 at around 3 pm. We were refused any seating even though when I went in there was plenty of room. I was told that they couldn't accommodate us until after 7:00 . hello there are no reservations. Fi come first serve. unacceptable read more

The food was very good, and the staff are very nice! The inside is well-decorated, and there is a little seating area while you wait. I would recommend to make a reservation ahead of time, it can get very busy. read more

Texas Roadhouse - Beef Tips - Barbeque Near Me - Warsaw, Indiana

Chili was cold and came when my steak came out.. just feel like I wasted 50 bucks....and out of crackers wth...

Great service and food. If you are not happy the ownership and management do their best to make you happy. Really good ownership

I have had good experiences at our local Texas Roadhouse but last night was not one of those. Waitress was great, bless her heart. But, my Filet was over done and it was very cold inside. After confronting the manager, I believe his name is Adam, he refused to turn the AC up because he would have a " Revolt on his hands". Not sure if he was talking about the work staff who were mostly wearing sweatshirts with long sleeves to stay warm or if he was talking about his patrons who were shivering. After talking to a couple of waitresses they agreed that not only were they cold, but their customers were all cold at every one of the tables they had. Even Adam, the argumentative manager, was wearing a sweatshirt all zipped up with long sleeves. Seems to me he would want to turn the AC up and maybe give the customers a chance to eat their steaks before they got cold. And maybe reduce the over priced sodas. We drank water as the price of soda is ridiculous. If you plan on going here, take a blanket with you. And plan on eating your steaks before really fast before it gets cold. James Stevens read more

Quality of ribeye terrible. Cat got 35% of it. No marbling but lots of fibrous tissues. Maybe not ribeye cut location and came from another part of cow. Educate staff about meat cuts and quality. Maybe change supplier. After all you're selling meat to farmers in Warsaw, Indiana. read more

Texas Roadhouse never misses. Me and my sister came here STARVING. We had the most angelic and attentive waitress, SANDRA! She was fantastic and so so nice. Never went without a refill and never without fresh rolls. If you come here you must ask for her, she's an absolute sweetheart. The food was phenomenal, super hot and fresh, better than the Indianapolis location! My sister said that someone's mamaw fixed her sweet potato so that's how you know it's slapping. Don't listen to the other reviews, good and service from Miss Sandra were the highest quality. read more

Texas Roadhouse - My sister and our 4 boxes of delicious food. - Barbeque Near Me - Warsaw, Indiana

Well since the last time I was here things have changed a lot. There used to be visible management all over the floors assuring your meal and expectations were met. Not this time. Hubby and I sat at bar, only 3 others when we Sat down we're sitting there. Looking over menu I look straight at the alcohol to see a box of ritz crackers looking at me with 2 obviously employee drinks. Okay that's not professional. Ordered a drink had to wait till I'm almost done to even get her attention that I wanted water. We ordered appetizer of potato skins, it was not skins, more like potato wedges with American cheese slices on them, then placed in microwaved. My steak was not cooked right way. Had to wait awhile till another person came to ask if it was okay. It was overcooked and extremely salty. It also looked as it was smooshed. The quality has gone down hill. Then I witnessed another server behind mm e wwith a cleaning bottle in her hand and was delivering food at the same time. I pointed it out to husband and we were horrified. It's sad to see that after there opening they were on spot, but as soon as corporate team left, they all suck. read more

Texas Roadhouse - Look at ritz cracker box in background with employee drinks. - Barbeque Near Me - Warsaw, Indiana

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Sunday was starting to get busy so just sat at the bar When they came over to get drinks they set The black napkin up on the bar Which I seen something move on it So I opened it up and said watch this A cockroach ran out of it and over the edge of the bar rail That was it for that visit read more

I'm typically a fan of TR while I'm on the road. I ordered the 14oz ribeye medium. Steak was cooked nicely, and my sweet potato fine. The fresh vegetables were fairly depressing, though (I partially blame myself for ordering it). The biggest detractor was the service. I sat at the bar, and everything took long. read more

I came in with my family and was overwhelmed with the lack of professionalism at the hostess stand. To say we felt unwelcome would be understatement. We repeatedly had to approach the hostess stand to get any consideration. Despite very few people waiting and lots of open tables it took 30 minutes to be seated. We found our waitress to be even more unprofessional. The service was a huge disappointment but the food was good. It still took forever and we couldn't get out soon enough vowing never to return. I was going to name names but I figured letting the cancer fester would be better for all, especially the waitress who is going no where in life in a hurry - A van down by the river is what you bring to yourself and your coworkers. read more

Worst experience at a Texas Roadhouse ever. Staff was nice! Food was cold (chicken critter dinner with double steak fries), server never came back to check on us. When we finally flagged her down it was way to late to salvage a hot meal. She in fact offer nothing. I request a to go box for my remaining chicken fingers and a mashed potatoes and gravy in a to go container. She did bring it with a smile one her face. Didn't have the heart to tell her she brought she replace my two sides with 1 side. Bill came, overcharged, should have been the early bird special. She corrected it. Iced tea was not fresh..super cloudy. Disappointing 6.00 for two glass that were never refilled. Where is management? Why did no one come check on us? Some quality assessments are overdue at this location. read more

Food is delicious & almost always have had an excellent meal. We always do the onion blossom & it's always on point

Food was absolutely amazing as usual! Great portions for price, rolls and butter are fantastic, steaks cooked perfectly. Service was the best my fiancé and i have had in a very long time. Nico was our server and he is great at his job, very positive attitude, very communicative and provided speedy and quality service. Ambiance is good as well, not too hot, lights aren't too bright, and nice music playing. read more

If you're in the area and would like to grab something good to eat, please do yourself a favor and DO NOT patronize this establishment in this area. If you are a minority race such as African American, Hispanic, or anything that's not Caucasian:Do Not patronize this restaurant. Today, my family and I had the worst experience at this establishment! The waitress by the name of " Jaylene" wasn't attentive to her customer needs. She brought out half of the appetizers we asked for and the wrong alcoholic beverage that was ordered. That was a red flag #1. We waited to be seated for an hour, and then had to wait for another hour prior to be served. When our food was brought out to us, everything was burnt and/or cold. Once the manager was informed, she offered a discount price for the meals. She then proceed to bring out the receipt which amounted to $80.00. My family neither myself ate anything outside of rolls and appetizers ( which we stated we will pay for everything we did eat). But for no one to touch their entrees, it's no way this bill should've been charged to us. Once we informed the manager again that no one ate their food, she said " Okay we will take care of the bill". My family can afford the price of the food and then some, so a free meal or discounted meal wasn't what we wanted. We wanted to have a great family meal and gathering. Thanks for ruining a gathering that was suppose to be over great food. read more

Texas Roadhouse - Barbeque Near Me - Warsaw, Indiana

Steak.... Wow it was horrible.... Tasted like pure salt and lemons!!! Ordered medium and it was well done! Told manager and all he said was stupid sayings about how they cook the steaks and kept referencing to French toast.... Heck we weren't eating breakfast! Will not return Very disappointed read more

The quality of the food has went downhill. Typical chain restaurant. It suffices for a quick dinner. Don't expect too much. Portion size has shrunk also. Have had to send food back twice - over cooked. It's hard to find good consistent help! read more

Always had a good meal here. No it's not Ruth Chris but neither are the prices so you get what you pay for. Rolls and butter are the best so just ask for more. read more

I LOVE LOVE LOVE roadhouse, but the one in Warsaw just needs to do better. Literally opened my salad take out box and my receipt was in the box on top of the vegetables. I truly can't comprehend what happened here. read more

Texas Roadhouse - Take out order from roadhouse. Really not sure why they chose to put the Receipt in my salad. - Barbeque Near Me - Warsaw, Indiana

Three strikes and you're out, Texas Roadhouse, Warsaw, IN. First strike my steak was overcooked. Second strike my steak was undercooked. Third strike waited 53 minutes from seating to food on the table for two burgers, potatoes, and vegetables. (not the waitstaff's fault) The food was lukewarm at best. This place was great when it first opened, but no longer. It'll be a long time before I revisit Texas Roadhouse, Warsaw, IN. read more

Texas Roadhouse continues to be a disappointment in customer service whether it's in person dining, take out, or call ahead service.

Chelsea was our server and she was absolutely amazing! She was quick, attentive, and so very sweet. My steak was over cooked and i knew she was busy so i didn't say anything, but not only did she notice, she discounted our bill because of it! Outstanding service, thank you Chelsea! read more

The service sucked they were so unfriendly and we got sat at the back and forgo ten about and the waitresses were rude and unpleasnt

I had a choice between Applebee's and Texas Roadhouse tonight. We voted for Texas Roadhouse. Usually, this place is the best, tonight not so much. We all ordered and received our order. Everyone except for me received their food. Mine came out made wrong. I ordered a new york strip with cheese and gravy on it. After about a half hour, it came out wrong again. It was loaded with mushrooms, onions, cheese, and gravy. Of course, they took it back and was to make it correct. After another twenty minutes and everyone else already done eating, it came back out. I'll give you a guess to what happened next. Yep, you guessed it. It was wrong again. They didn't put my cheese and gravy on it. Again, it goes back to be corrected. This time, about five minutes later, it comes back out. Hurray, it was correct this time. No, wait a minute, it is still not correct. What they gave me wasn't a new york strip. I'm not really sure what cut off meat it was, but it wasn't a new york strip. Now, being the only one eating, I felt I had to hurry and finish. I'm not really enjoying the meal. The waitress was very apologetic the whole time. They did take the price of the steak off the bill. I feel I should have been compensated more, though. read more

I loved it here I took my gf here and they were absolutely good with everything made sure our drinks were filled and made sure we were satisfied id highly recommend this place read more

After a little shopping, we decided to use our gift card we had received. We arrived a 4:45 and was told 55 - 1:05 minutes .. it was right at 1 hour 10 minutes to get seated. Our waitress was a young girl, very polite and friendly. She did tell us initially that they were busy so wait time was a little longer. However, our appetizers, bread and salad all came out very quickly and pretty much at one time. Then the weight began. There were others around us that were seated after us, and received their meals before we did. Finally, I asked the waitress if she could check, and she kept apologizing and went back to the kitchen. After a short time, she came out and made a comment about our order being sent in after a large party, but it would be out shortly. After being seated for over an hour, our meal was finally brought out. My husband's prime rib was raw, and not even warm. My steak, which I had ordered medium was also raw. Parts on the outside were edible, but for the majority of it, it was completely raw. The mushrooms and onions on the side were cold. A manager came over to apologize for the wait and then also took my husband steak back to reheat it. That was another 10 to 15 minute wait. Initially, I didn't realize that most of my steak was raw, and didn't want to mess with sending it back. One of the staff that checked on us was obviously impaired. Will not return ! read more

Excellent, the Texas ribeye melts in your mouth. The service was great and very friendly as we were celebrating our 55 th anniversary. Also would I suggest the sweet potato and blue cheese dressing. read more

Only rating it 1 star because there's not an option for 0 stars. They are ran very poorly. Food was okay at best. Their service was terrible. They made me feel unwelcomed. I was very disappointed to say the very least! read more

Food generally good but 2 at table steaks weextremely under cooked and then waited 10 minutes to get them re-fired. Service could have been better. 2nd time eating here. Food ok. One order was under cooked. Asked for medium rare and it was very rare. Took help over 10 minutes to bring back and you could see that they threw it on the grill and over cooked it. It was a prime rib. The don't need to re cook it. Just cut off the right piece off meat. Also the server never came by to ask about our meal. After the second screw up we just asked to have it taken off our bill. No manager came by to apologize. Probably last time we eat here. read more

Good front of house staff and amazing fresh rolls. But the wait on top of getting our entree before our appetizer, gave me a less than satisfied visit. The herb encrusted chicken was amazing but a very small portion. Our baked potato also had hair in it. I Have had better visits here. But not much better. read more

After my last review, I was pleasantly surprised to get a response from this location. The owner answered and we had a very positive and honest chat about our dining experience. We tried again recently and it was a very good experience. The food was good and their service was outstanding. Though chain restaurants aren't my first choice as a general rule, I am willing to return to this location. read more

I am never disappointed in Texas Roadhouse. One of the few places in the lower price category who knows how to cook a medium rare steak. Curbside has been great, but do look forward to eating in sometime this fall. Service is always outstanding too. read more

Went here on a busy Friday night. Did the call ahead seating and only had to wait about 10 minutes once we got there. The prime rib I had was perfectly cooked medium rare and quite tasty. Best part about going here was Ashton our server. She was on top of things the entire time we ate and also had a personality. She even came back after taking our bill to thank us for the tip we left her. Hopefully when we go back, she is still there as it was the best service I have had in a long time. read more

We had a party of 12. The service was superb and the steaks were even better! We did call ahead seating and by the time our entire group was there we were seated in 10 minutes. So happy to finally have a steakhouse in town!!! read more

At our first visit the music was too loud. Hard to hear the other people at your table. Guess it is good if you don't care for the company you are with. Lol Today the volume was much better. Bread and butter served upon sitting is Amazing! Melt in your mouth - YUM!! Our two visits haven't been great. The food is plenty and ok. The service has also been good. Troubles getting our orders right however. read more

Amazing service! Our waitress was extremely attentive, super nice and quick with everything. The food was amazing as it usually is. Cheap drinks, and the rolls were perfect as always! Definitely will be going back! read more