i rate this texas roadhouse as the best place to eat. i am so pleased with the service i alway give a $10.00 tip. they work hard to please me. tony hefner ~ published book author. thank you read more

Texas Roadhouse - IT'S ME AFTER EATING AT TEXAS ROADHOUSE. - Steakhouses Near Me - Alliance, Ohio

This trip the food was great, they service not so much. The Waiter was kinda of a jerk from the beginning. They were busy, but that no excuse, dude was flat rude. First time we've had bad service at this location. My wife and daughter weren't that hungry and bot ordered kids meals,and he sighed about that. I ordered the 16oz Prime Rib I asked for the mushrooms to be one of my sides, he said I couldn't do that. I do that every time I go and never had a problem. So I paid for the mushrooms got my two other sides and even upgraded to loaded steak fries. We also told him we need to order a to go dinner his attitude still didn't improve. The meals came my wife made the comment when she had gotten her meal that she only got three steak fries, he replied, well you did order a kids meal. First Class Jerk Petey Boy! He obviously knew he crossed the line, we didn't throw him under the bus when the manager asked if everything was ok, we said yes. We left a 20% tip assuming Pete is just having a bad day. As we walk out of the restaurant no thanks for stopping in or etc like the hostess typically does. We also go the Alliance location, this was our first experience with crappy service. I won't be as tolerant the next time. read more

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Absolutely my favorite place to come. Service outstanding, food always high quality and fresh with lots of choices, including super healthy like salmon and veggies!!! The super plus for me is almost every Texas Roadhouse I've been to is perfectly consistent!! Never a waste of money to go to a Texas Roadhouse. The best folks. I hope they never change, as I'll Be a forever customer!!! read more

It was crazy busy weekend - graduation and Mothers Day. We were on a 2+ hour waitlist for a party of 9. The staff was hustling. I would advise a different setup in the lobby. It was highly congested. The food was cooked perfectly. I had prime rib, my friend had a steak and others had chicken. Even as crazy as it was the servers kept their cool. Definitely a good choice. read more

My mom plans a birthday party for me and instead of the party room we go tiny tables meant to seat 4 we gont three for 20 people

Kailyn was the BEST server that I have ever had at a Texas Roadhouse location ever (or honestly any restaurant ever!) she was attentive and never let my water go below halfway. She deserves a raise!! Will definitely come back and request to have her again! read more

My wife and I just had the worst dining experience ever. The service was poor. The food quality (which is usally excellent) was terrible. As if matters could not get any worse, they did. A server drop a large margarita on the floor next to our table. It smashed on the floor and showered me with drink and shards of glass. I was wet and sticky. One server set some bar napkins on our table so I could attempt to dry myself off. No one asked if we were okay, no one offered to get me anything to cleanup. They were more worried about the wet floor than the fact they just ruined my $100 dinner. Not even a visit from the manager. This was my wife's birthday dinner. We will never return to this restaurant. read more

Love there blooming onions are just so good I try to get one about every week just great people there they sang me happy birthday witch really made my day read more

Be sure to check your to go order before leaving They have a tendency to miss items on the order Chicken was very tough yea chicken not steak Doubt I will be back read more

Called 4 hours before we got there, still had to wait 45 min. Had 15 people some of us had to wait 45 min after most were served , they forgot one order. read more

Home style meals. Great milk shakes and burgers. Waitresses are friendly and take good care of clients. read more

I come up to alliance Ohio from Georgia every year. I eat at the Texas roadhouse once or twice per year. I have never been more disappointed in the stake that I ordered earlier this week. It was the porterhouse steak. It was loaded with gristle and very tough to chew. The flavor was off as well. I tried to reach out through their website, but got no reply. I'm really disappointed and doubt that I'll go back again.Sincerely, Wes read more

The Bread Rolls Are Great And The Sliders I Get Have Bread Rolls Cause I Do Not Like Cooked Bread And The Gravy Is Brown And It Is Super Good On The Mashed Potato's I Get And They Do Not Have Peanuts Anymore Probally Cause Of Covid-19 But This Is A Very Good Restaurant And I Dont Know What Else To Say 5 Stars read more

Last evening we went to the Texas roadhouse in Alliance Ohio for supper. My supper was abysmal. I ordered the portobello mushroom chicken. You couldn't cut it. You couldn't chew it. I ate the baked potato and the salad the gravy that came with it was horribly thick and salty a very dark color not at all what was expected or described in the menu, when the manager came by to inquire about our supper, I informed her of this, and she looked off into space and said I will have to investigate that walked away never to be seen again. We paid the whole bill. There was no discount our waitress on the other hand was named McKenzie, she was charming and couldn't have been more helpful. So kudos to McKenzie. She was the only bright spot of the evening. read more

12-9 YEARS ago, Roadhouse was OK. yet beginning nine years ago quality of the meat, quality of service, great of mistakes used, plus having a price that fits with the quality; sliding way downhill. There are many restaurants in the area we receive better satisfaction for the cost of your food for your experience read more

They messed up my order twice and when I did actually get my order it was under cooked

We tried Texas Roadhouse carry out last night and to be honest we never tried carry out at a steakhouse but if you know of the location it's very busy and you'll wait for a seat. Not a bad thing if you're expecting it. I got a smaller size ribeye and my wife got a smaller sized New York strip as we're not really big eaters. The steaks were both done perfectly to our specifications and the portions of sides were very large. I couldn't imagine anyone being hungry afterwards! I never thought that getting a steak to go would be so easy and satisfying! And a big credit to them, they were able to cook my wife's steak to her liking. I have always had very good service at this location in the past when we dined in and loved the atmosphere! read more

Great food. The service is top notch. The atmosphere is amazing. Would definitely recommend

Went to Texas Roadhouse for dinner around 8:30pm. Was seated quickly and served their famous rolls. Orders were taken and only waited about 20 minutes and the food had arrived. I had the 6oz sirloin steak and bbq chicken combo. The chicken was delicious! The only complaint I had was my steak was a little tough but was cooked a perfect medium just as I ordered. Overall great experience! Will be back! read more

Customer Service is above and beyond they read my note and put all the extra sauces in the bag with silverware, food was presented beautifully,hot, and well packaged, Food was ready on time and staff very kind and helpful, amazing teamwork!! read more

I blame the management or lack of it for the poor quality of service, not one employee seemed to enjoy their job, especially our server who seemed to be looking busy looking elsewhere so I had to get up from the table to get her attention to warm up the side of potato's that were served cold. You would think in an industry that depended on tips for their wage they would provide better service read more

As usual the Texas Roadhouse is a well run operation. I was traveling on business and sat at the bar. Service was great. Staff was efficient and friendly. Had the best filet I've had in quite a while. Thank you. read more

December 13, 2022 Party of 2 Atmosphere - 4 stars: Your standard over the top Texas steakhouse decor since at nearly every chain steakhouse. The dining room was very clean, but also very loud.   Service - 5 stars:  Absolutely perfect! Our sever was quick, pleasant, and attentive to our needs. Great service here. Food - 4 stars: Had the 14 Oz ribeye, cooked perfectly with a baked potato. The ribeye was over seasoned badly. Other than way, too much salt on the steak, the rest of the meal was good. read more

Well we were a little disappointed. The service was pretty good. Attentive and on it with drink refills. The fresh rolls and butter were good. The ribs were fall Off the bone tender. The green beans were good but a little weird. They were in a sweet liquid with bacon in it. The baked potatoes were not cooked enough. They were a bit tough and could have used maybe 30+ minutes longer. The loaded was good but could have used a bit more butter The loaded fries were bland and soggy The pulled pork sandwich was dry & bland and the bun a little funny. Hard to describe not spoiled but different. The ribeye was tasty but maybe had a bit too much fat on it. Covered in mushrooms and onions. Cooked well The chicken and steak combo was disappointing. The chicken was dry and the steak was just not good. I think it was a filet. read more

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Was so very disappointed tonight with this location. I was so looking forward to a dinner out. Things are so pricy and I totally wasted my money. I complained to my server 2 times, and the person who delivered my food for the second time. With no one really caring. I ordered Catfish, well done extra crispy. The first order came to me raw inside, no part of this was crispy or well done, Waited probably close to 7/10 min for the server to return, showed her and she took it away. came back a few min later, said they were making new? why? just cook it the way I asked. So in the mean time, NO drink refills had been empty when she picked up the fish! When a girl came out with the fish.... still not cooked how I requested. She wanted to take it back again, I said no this is the second dish! No one came yet to fill our beverages, now both empty. sat there another 10 min waiting for the server , maybe the manager to come. NO NO ONE!!!! Server brings the bill tells us to have a nice evening? really. I Have not eaten anything! And STILL no refills for either!!!! ABSOLUTLY UNBELIEVABLE.... I think it will be a long lime before I go back there.... They have no problem taking your money , but really don't care about the customers. read more

I felt the need to write this review due to the exceptional customer service we received while eating at the bar this past Friday. We had a snag issue with one food item, not a big deal but they went above and beyond to correct it and make sure we are happy. We go there frequently and never had an issue before, but this event will not stop us from returning! Highly recommend. read more

Me and my husband went to Texas Roadhouse for a date and it was terrible. I ordered a salad and chilly when my salad and chilly came out they were not right. I asked no egg on my salad and no onions on my chilly. When my salad and chilly came out it had what I didn't want on it. It also took her around 10 minutes to get are rolls. At the end of are dinner we tried to find are waitress and she had disappeared so we had to flag another person down. Me and my husband were very upset at this whole experience but the food did taste okay. read more

I ordered a ribeye steak medium last Sunday to go. The steak was grissel , fat , tough and over cooked. The mushrooms I ordered on the steak were wonderful, the salad was great. The rolls were dark brown and not up to par. For this I paid over$27! What a waste of my money. read more

Rolls were ridiculous! Ordered to go, paid for extra rolls and they were dried and burnt. Why would ANYONE think these were ok to serve??? So small, the size of a fifty cent piece. I called and complained. They are supposed to email me a coupon. We will see! read more

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This is the better tasting of the Texas Roadhouses in the area. But, not why I'm posting this--- This location has a lot of young ppl working. And they all seem to be doing their jobs and hustling which is awesome to see!! read more

Alliance location pick-up: A non-busy Thursday Order at 6:45p. Pickup ready by: 7:27p (42min for 2 adult & 2 kid meals) Arrive at 7:26, not ready. Wait until 7:48p to get food. Their estimate was off by 21 minutes. It took over an hour for them to make this ToGo order. I'm only writing this time because it's a last straw. We've gotten ToGo orders here before and they are always very very slow. Sometimes it seems they didn't start to cook until you were parked in a pickup spot. read more

This is a staple for me being born and raised in Texas. Love them in Florida and then went to one while in Ohio visiting family. The food is always good and the drinks are also strong and plentiful. I think their french fries are good....lol but I always go for the loaded baked potato that doesnt disappoint. Did I mention they serve fresh hot yeast rolls with nice fluffy butter. Yes the rolls worth fighting for. Bit dont worry you can ask for more. Weather you are there for lunch or a big steak dinner, their salads and appetizers are plentiful on their own. My daughter loves to walk by the meat case and see them in the kitchen. For the kids....thank goodness they serve Kraft mac n cheese. Lol and of course my daughter got that. Cause she filled up on rolls and ate some of my salad. read more

Texas Roadhouse - Beauty in a cup - Steakhouses Near Me - Alliance, Ohio

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Badass steaks and kabobs. Everything I've tried here have been really good. read more

Recently had a bad experience. Ordered a drink to be served Before my meal. It hadn't arrived by the time my food was served, so I canceled it. A few minutes later the waitress showed up with my drink, explaining that because it was late it was on the house and she was sorry. I started to eat my food, and had hardly touched the drink, when the waitress appeared again explaining that if I wanted to keep the drink, I would have to pay for it. Perplexed, I simply handed her the drink and said no problem. A few minutes after this, the manager shows up. He asks how things were. I explained that I was somewhat puzzled by the situation. He then said kind of insultingly, that alcohol is not a free. No apology. I would have simply accepted an apology at this point. Then the bill arrived, and the drink was still on the bill and I had to go ask the same manager to remove it. Again no apology. The service here used to be good, and this used to be a great value. I can no longer recommend it. read more

This review is a little bit belated, but I've been meaning to write it. We were here for my nephew's birthday. They do a pretty awesome ribeye. Service was great- they went out of their way with our party of 8. Refrigerated the ice cream cake that my brother had brought in. Constantly refilled drinks. Food came out fast. And we stayed for kind of a long time, but no one rushed us or made us feel like we were taking up a table that could have been re-sat; super patient and nice. read more

Texas Roadhouse - Steakhouses Near Me - Alliance, Ohio

This is a hit and miss place. Sometimes they are on point. It starts with the service. The people at the front give the vibe that they are doing you a favor that you are there. The food is pretty good all the time. One time, I ordered coffee. Didn't get it for 15 minutes while the waitress told me they were brewing something fresh. What I got was cold burnt coffee. The reply was I just wanted to get something on your table. I reached out to management about this, was given an apology and that will be 60.00. We have better places to go with our money. read more

Get the steak! Wonderful flavor and so tender you don't need a knife. Everything else was very good. Salad served in a chill d bowl is something that shows they care about the food they serve read more

Great food great service. Iff you need something they're always out to help you. My wife need help special needs projects there always want to help read more

I did a call ahead and took 55 minutes to get seated and it took an hour to get our meal the meal was not hot we had to ask for rolls we had to ask for plates it was for a birthday celebration for a 10 year old granddaughter they never came to ask how we were doing and never sang to her was extremely disappointing I would not recommend this place to anybody until somethings change, with management and service read more

Always a great experience when we're there the food is always on point as well as the service