1. Texaco Sunbelt Shoppes

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Arlington, TX

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Texaco Sunbelt Shoppes

1.0 (2 reviews)

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RaceTrac

RaceTrac

(4 reviews)

Stopped here heading home from a road trip . . . The two gentlemen who helped me (one of whom was…read morecleaning the floors - gotta love cleanliness) were so friendly and helpful! Found everything I needed plus walked out with a big smile.

What I experienced at this RaceTrac location was absolutely terrifying and should never happen to…read moreany customer, let alone a parent with a child in the car. I came to the store to report a fuel issue, expecting basic help. Instead, I was met with rude behavior, blatant disrespect, and complete disregard for customer safety. The manager on duty, Tommy, was aggressive and confrontational from the start. When I decided to leave, thinking the situation was escalating unnecessarily, it got even worse. Tommy followed me and my child as we left the premises -- all the way out of the parking lot. He began taking photos of my vehicle, creating a hostile and threatening situation that put us in real fear for our safety. His behavior was predatory, completely out of control, and felt personal and prejudiced. The co-manager, West, was present and not only failed to intervene but seemed to condone Tommy's aggressive behavior. When I asked for corporate contact or the regional manager, I was told nothing and treated as if I didn't matter. There were no apologies, no de-escalation, and no professionalism. Just intimidation. As a parent, this was a frightening ordeal -- my child was in the car, and we were just trying to leave safely. This wasn't a misunderstanding. This was harassment and abuse of authority. RaceTrac must take full accountability: Tommy needs to be immediately fired. West should be investigated and disciplined for negligence. A full corporate investigation must be conducted at this location. Formal apology issued to me and my family. If this isn't addressed appropriately, I will be taking further legal action and escalating this through media and regulatory agencies. This is a public safety issue now.

Texaco Sunbelt Shoppes - servicestations - Updated November 2026

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