BEWARE! Dr. Cope tried selling me a used, dirty and 100+ days old set of hearing aids that weren't…read moreeven cleaned. He told me if I liked them, then he would send in for a brand new pair. I considered it. Then I asked the girls at the front desk, how can you guarantee me that I will get a"brand" new set. They said, whenever they send hearing aids back for whatever reason that they would automatically send out a "brand" set. They wanted me to sign a waiver stating, there is no refund for this brand new set. I said I would sign it after I received the new set so I could thoroughly check them out. At first they said okay. Then went in the back and asked a manager if that was okay. They were talking for a while in the back. I knew something was up. The manager came out and said that I had to sign the waiver, basically stating that I was NOT going to get a brand new set, otherwise they would've said, no problem. Manager said they were going to reimburse my insurance for the previous pair that didn't work out. I knew I wasn't going to get a new set because I remember Dr. Cope saying, you have 30 days to return any newly purchased hearing aids. Needless to say, they were going to sell me used, old and dirty set of hearing aids and Dr. Cope was going to clean them up to make them look brand new. He also complained to me that he was losing $$. Red flag right there! Dr. Cope and office staff are very shady. Please beware and making sure you are getting brand new hearing aids and not someone else's old ones.

Everyone is extremely nice there and professional. Bailey recently went above and beyond to help my…read moremom with the cleaning of her hearing aids and giving us additional filters. The times that we have seen the audiologist, he has been efficient and professional as well.

Met with Dr. Sara Post; I arrived on time and the office was clean and quiet. I met Dr. Post for…read morethe meeting to repair my Resound hearing aids. She cleaned, tested and inserted in my ears. We discussed all of my previous problems [broken wire] that was repaired previously. Dr. Post answered all my questions and offered excellent operating instructions. Thank you Ear Nose & Throat Consultants of East Tennessee

If your child needs an ENT, there's no other choice! Dr. Moreno was efficient, knowledgeable, and…read morerespectful. He answered all of my questions and even presented alternative options if the chosen treatment plan didn't fix my daughter's problems. Surgery day was a breeze, we spoke with him multiple times and I was kept informed every step of the way. Her pain was well controlled and recovery was quick with the post-op prescriptions/discharge instructions given. His office is also very good about always answering the phone! More than his medical expertise, my favorite part about working with Dr. Moreno is knowing faith guides his actions. After every encounter, he always ended our conversation by saying God bless. This only increased my trust and comfort in him. I will continue to share his name with others in the community because our experience was just that good!

I don't even know where to start. After being hospitalized on a vent for a year when I came home I…read moreneeded an ENT. Apparently he is the one who placed the trach and you have to see the doctor that placed it. PCP finally tracked down the correct doctor and scheduled an appointment. Upon arrival the receptionist immediately started saying we couldn't be seen because of an unpaid balance from the hospital and it all had to be paid. I was able to pay some on the balance and be seen. Asked the doctor for help with swallowing issues and he said 'you will just have to go to vandy or something' No referral no nothing. Called to get an appointment today because pulminary said we can start towards removing trach. They said no your balance has been turned over to collections and you can't be seen. So I have no way of getting care because nobody else will see me. I want to cry.I hope nobody has to experience this kind of treatment

Just had an amazing experience here. I moved to Knoxville from California for work. I am hearing…read moreimpaired and 90% visually impaired. My Sonic aid was damaged when moving. It was out of warranty. I was referred to hearing conservation by Sonic . They replaced my broken aid with a new one and because of my disability they actually dropped it off to me at my apartment. Did not expect that at all. Truly wonderful people there. Don

I have been a patient of Richard's for over 15 years...I'm 82. I am always treated with respect and…read morelike family. Sometimes I just stop by to say hello. I am rough on my hearing aids so I have to get new ones about every 7 years. My present aids are Sonic and are my best ones ever.

Family Hearing (Dr. Sue Stone & Ashley McDermott) are simply the best!! They and their staff are…read moreexperienced, professional, courteous and friendly. They truly care about their patients. In addition, they give you options and I appreciate that. They handle only the best product lines, at fair prices, and they service them completely and quickly. There are other audiologists but, for my money, Sue, Ashley and staff are hands above the competition. I recommend them highly! I've been a patient for five years now and am totally and completely satisfied. Woohoo! Woot Woot!!

Have been coming to them for 5 years, always professional and courteous. Appointments are on time…read moreand efficient. Love my hearing aids!

I found Dr. Cruze (who flat out refused to treat me) and Dr. Gerard to be extremely biased in…read moredealing with an obese patient. Either they just don't want the added liability or they don't have the expertise to treat them. I asked for a referral to the Spine Hospital at Vanderbilt (they are known to treat obese patients) at first Dr. Gerard agreed but when Vanderbilt asked for clarification on the referral Dr. Gerard halted it. If you are obese, do not bother.

5 stars doesn't say enough about Dr Steven Housley and his talented and kind team. My husband had…read morebeen sick for over 7 months and quickly became unable to walk. He was admitted by the ER at UT Medical Center and Dr. Housley and his team quickly found the problem (that others had missed). An arteriovenous malformation. Very rare and in a difficult area of the brain to reach. They came up with a plan and the surgery went well. My husband is now in rehab, regaining his strength. He is passionate about his profession and is remarkably talented. He took the time and answered all of our questions. Thank you Dr. Housley for saving my husband...

Good service overall, had to wait over an hour to be seen but I guess that is to be expected…read more Doctor was excellent and made a diagnosis quickly, had prescription in hand and was out the door quickly after seeing doctor

Terrible when it comes to working with patients on thier prescription needs. I have a daughter with…read moreADHD. There is a shortage so alot of pharmacies cannot always fill prescriptions. Peggy, a NP there, wrote me a paper prescription for Ritilan LA for a specific pharmacy. I went and the the pharmacy didnt have enough in stock for the prescription. I called 17 pharmacies and finally found one that could fill a month supply. I then asked Peggy to please send the prescription to that pharmacy since they could fill it. She is refusing to write a new prescription for me, saying that I need to go to the one she wrote down originally. 3 days later of dealing with her nurse and the office manager, and they still cant seem to get it thru their little heads that the original prescription is useless to me because that pharmacy cant fill it. So my daughter continues to be without her meds. terrible people. unsympathetic and unwilling to work with patients. I finally just fired them and moved on