I registered with them a few months ago when my last job had finished and I needed to find something else. One of their consultants rang me, saying she had found my CV online and would like me to go in and register. I went in at the time and date she decided (this bit is important). Well, I arrived and it was friendly enough. The receptionist was very nice, she checked my right to work and took a photo of me just for our records. She then gave me lots of forms to fill in which I started. The receptionist showed me an area with sofas where other job applicants were filling in forms too. I had only just started when my consultant came in, said hello, but then took the forms from me unfinished because she said there wasn't time to bother with all that because she was in a hurry. She then took me to an interview area with more sofas, asked me a couple of questions about my journey and where I lived, then said it was nice to meet me but she had to go to lunch now.
I thought this was extremely rude and unprofessional, especially as SHE chose the time and date, and I had paid all my travel costs on the tube and train. I have emailed a couple of times but they have never been back in touch.
I think they were well out of order and I wouldn't recommend them from this experience. read more